Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 512GB - Lavender (Verizon)
Average customer rating
4.9 out of 5
4.9
(2,149 Reviews)
Open Ratings Snapshot
Rating breakdown 2,149 reviews
5 Stars
1,893
4 Stars
231
3 Stars
16
2 Stars
4
1 Star
5
73%of customers recommend this product. 
(
11 out of 15
)
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Customer Reviews for Samsung - Galaxy Z Fold8 512GB - Lavender (Verizon)
Customer Rating
5 out of 5
5
Great phone!
on September 16, 2026
Posted by: 357339fj2034
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold8 is an impressive phone that takes multitasking to another level. The large foldable screen is perfect for watching videos, browsing, and getting work done, while the outer display makes everyday tasks convenient.
The sleek design, smooth performance, and versatility make it feel like having both a smartphone and a tablet in one device. The only downside is the premium price, but the unique features make it a compelling option for anyone looking for something beyond a traditional smartphone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 17, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are so pleased to hear how impressed you have been with your device, and that you are loving the immersive viewing you are getting with the larger display for your favorite videos. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Impressive compact redesign with a few expected tr
on September 16, 2026
Posted by: Prav2026
[This review was collected as part of a promotion.] The new mini form factor on the Galaxy Z Fold8 is a welcome design shift. Samsung finally solved the pocket-bulk issue—it fits cleanly into dress slacks and suit jackets without weighing them down, and the narrower outer display makes quick, one-handed tasks effortless while on the move. Opening it up still delivers the expansive tablet multitasking experience essential for reviewing documents, split-screening workflows, and managing calls.
​A 4-star rating reflects a couple of compromises that come with the slimmer profile:
​Typing real estate: The downsized cover screen is noticeably more portable, but long-form messaging requires some adjustment to avoid accidental keystrokes.
​Battery life: Powering the dual displays on heavy workdays—especially with split-screen apps and video calls—means you will likely need a mid-afternoon top-up.
​Camera hardware: Good for everyday point-and-shoot and document scanning, but long-range zoom clarity takes a backseat compared to Samsung’s larger Ultra lineup.
​Overall, it is a masterclass in hardware miniaturization and a fantastic daily productivity driver if portability is your top priority.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 17, 2026
Hi there Prav2026, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are pleased to hear you are overall happy with the usage and capabilities of your device. We have provided links to resources to help you maximize the battery life, and capture the best possible photos and videos with your device. We have also provided a link to the full manual to help you adjust the keyboard settings to best align to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Learn about camera modes and settings on your Samsung Galaxy Z Fold8
https://www.samsung.com/us/support/answer/ANS10013190/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
A beautiful device crippled by optimization issues
on September 16, 2026
Posted by: EddieP
[This review was collected as part of a promotion.] i really like the z fold 8. But its held back by a few issues.
1. Camera optimization. The default camera is horrible if not in perfect lighting. However the pro camera on default settings automatically works superior without changing anything. Default needs to match
2 aspect ratio issues. If i have my keyboard overlap another textbox i am going to scream. This is an issue on youtube when searching your history, reddit, and in some cases reading apps. You are forced to open the device and use it portrait to see things. This shouldnt be the case. I should be able to use this phone closed and opened wide. But i am not surprised because you guys still havent fixed the issues with the tab s ultra.exact same issues. I think these are my last samsung products moving forward.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 17, 2026
Hi there EddieP, we appreciate you sharing your feedback on your Samsung Galaxy Z Fold8 with us. We understand how disappointing it can be when your device is not meeting your expectations. We have provided a link to an article to help you with the different camera settings of your device for the best possible photos and videos. For the apps you mention causing frustration, we recommend reaching out directly to the developers with your feedback so they can make any necessary adjustments to your experience. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Learn about camera modes and settings on your Samsung Galaxy Z Fold8
https://www.samsung.com/us/support/answer/ANS10013190/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade from a previous fold!
on September 16, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This new form factor let's me enjoy one handed use without having to open the phone as much as I used to.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 17, 2026
Hi Howard, thank you for your feedback on your Samsung Galaxy Z Fold8. We are so happy to hear that you are enjoying this new form factor, and that it has helped you be more free with the usage of your device one-handed. We have provided links to the full manual and the Samsung Support Team to help you fully explore the capabilities of your device, customize the settings, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Foldable That Finally Feels Like the Future
on September 15, 2026
Posted by: PocketCanvas
[This review was collected as part of a promotion.] ​Samsung has officially perfected the balance between a sleek everyday smartphone and a pocketable productivity powerhouse. When deciding on my latest upgrade, I chose the Galaxy Z Fold 8 because of its redesigned, wider cover screen and remarkably slim chassis. The new form factor completely transforms the daily experience; when closed, it no longer carries that narrow, bulky remote-control profile, feeling just like a premium, ergonomic flagship phone in hand and pocket.
​
Unfolding the device reveals an ultra-thin, crease-free inner display that makes multitasking and immersive media feel effortless. The wider aspect ratio carries over inside, creating a vastly more natural canvas for running side-by-side apps, jotting notes, or watching widescreen video without awkward letterboxing. Paired with blazing performance and a refined hinge that feels sturdier than ever, the refined design eliminates every lingering foldable compromise.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 16, 2026
Hey PocketCanvas, we appreciate your feedback on your Samsung Galaxy Z Fold8. We are so happy to hear how pleased you are with your device, and that you are finding it useful for a range of tasks, fast during your usage, and amazing whether folded or unfolded. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving this Z-Fold!
on September 15, 2026
Posted by: DogMomDarville
[This review was collected as part of a promotion.] I chose the Samsung Z Fold8 when we switched carriers because I love that you can double your screen size. I use my phone for a lot of photo restoration and editing. I LOVE it so far! Set up was quick and easy. The fingerprint scanner being on the side (same button as power button) is a GAME CHANGER! Unlocking is so much easier, no checking your screen to make sure you've got the icon covered. I haven't explored all the amazing options yet but what I have found is pretty cool! Can't wait to see what else I discover!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 16, 2026
Hi there DogMomDarville, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how much you are loving the inital impression of your device, and that it has been so easy to use thus far. We have provided links to resources to help you maximize your experience, customize your device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the galaxy z fold 8 since it was the best
on September 15, 2026
Posted by: yulian
[This review was collected as part of a promotion.] I chose the galaxy z fold 8 since it was the best, one of kind and also the first fold phone with the perfect shape for me with the best screen and operating system up to date
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 16, 2026
Hi there Yulian, we appreciate you sharing your feedback on your Samsung Galaxy Z Fold8. We love hearing how much you are enjoying the new form factor of your device, and that it has felt so perfect for your needs and wants. We have provided a link to the full manual to help you explore and customize your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Game changing
on September 15, 2026
Posted by: Keaglitt
[This review was collected as part of a promotion.] I am so glad that I switched back to Samsung with the Zfold8. This phone is by far the best technology I have purchased in the last 10 years. Everytime I pick it up and turn it on I get excited to use it. The form factor on the outside display alone is what made me chose this phone. Perfect aspect ratio. I look at other phones now and they all seem uncomfortably long.
Media consumption on this phone is premium. Being able to view it on the outside display and with a quick open to a larger display is truly game changing. I love this device and will be sticking with samsung phones for now on.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 16, 2026
Hi there Keaglitt, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how much you are loving your new device, that it feels like the best device you've had in a long time, and that you feel excited using this device every day. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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