Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB - Graphite (Verizon)
Average customer rating
4.9 out of 5
4.9
(2,501 Reviews)
Open Ratings Snapshot
Rating breakdown 2,501 reviews
5 Stars
2,263
4 Stars
205
3 Stars
24
2 Stars
5
1 Star
4
85%of customers recommend this product. 
(
17 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB - Graphite (Verizon)
Customer Rating
5 out of 5
5
Third Fold. Zero Regrets. Never Going Back.
on October 13, 2026
Posted by: BossLady
[This review was collected as part of a promotion.] came for the screen. I stayed for the whole experience.
I chose the Galaxy Z Fold 8 is my third Fold, and it’s my favorite yet. If you’re wondering what you’d actually do with a bigger screen, here’s my answer: make it your own.
More widgets. More groupings of icons. More of what I need where I want it. That extra space has become something I wouldn’t want to give up.
And the camera? I love, love, LOVE it. The screen may be what draws you to a Fold, but the camera deserves its own spotlight.
What really brings it all together is how thin this phone is. I get the screen space I love in a design that still surprises me with its slimness. It feels faster, the battery life has been fantastic, and the quick charging is another thing I appreciate.
Coming from two previous Folds, I had expectations. This upgrade delivered on the things that matter to me: camera, screen, speed, battery, and design.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Phone with an Amazing Display
on October 13, 2026
Posted by: Jjlchicago
[This review was collected as part of a promotion.] I've been using Samsung's Galaxy Z Fold series since the Fold3, so I've had the opportunity to see how much these devices have evolved over the years. I chose the Galaxy Z Fold8 Ultra because I've always appreciated the combination of a smartphone and tablet in one device. The improvements in design, performance, and overall usability make the experience feel more refined with each generation. The large display is perfect for multitasking, watching videos, browsing, and everyday productivity. Once you get used to having that extra screen space, it's difficult to go back to a traditional smartphone. As a longtime Fold user, I'm impressed with how far Samsung has taken this technology, and I'm looking forward to seeing what comes next.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its an amazing and fun phone!!
on October 13, 2026
Posted by: Londo33
[This review was collected as part of a promotion.] I chose the Z Fold Ultra. I has been a fun phone to play around with and learn new things about. I love the customization that this phone allows. The phone performs smooth and fast. Even when using thr multi apps. I highly recommend this phone to everyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is my third Z Fold.
on October 13, 2026
Posted by: Proctor
[This review was collected as part of a promotion.] I chose the Z Fold 8 Ultra because I am 80 years old and need a larger screen. I live in Miami, which is a cruise liner capital. The Z Fold 8 has an excellent camera. While cruising I can go on land excursions or walk around the ship during cruises and take outstanding photographs. I can then email them to my friends. I no longer need a large camera, I use the calendar app to make sure I do not miss any events. The large screen allows me to use my cell phone as a small tablet. I have a carrying case and I am never without my phone when I driving, cycling, walking, or cruising. My friends are amazed that my phone can fold. I chose the 1TB size so I can store all my photographs, important information I download from the web, most importantly all my passwords on my phone. Figuratively, speaking my entire life is in my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's light weight and all you'd want from a phone
on October 11, 2026
Posted by: Papakev
[This review was collected as part of a promotion.] I chose this device based on its ability to run the same as or close to the standard s26. Minus it's camera difference. The device has a light weight to it, the fold aspect has been a huge plus and the battery life has far exceeded my expectations. I Would gladly recommend this device to anyone,
Value
4 out of 5
4
Response from Samsung USBy R&R, October 12, 2026
Hello there Papakev,

We are glad to hear that the Galaxy Z Fold8 Ultra has exceeded your expectations. Its lightweight foldable design, large display, and impressive battery life make it easy to enjoy the powerful features of Galaxy devices in a flexible form. We appreciate your recommendation and are thrilled that the folding experience has become a highlight for you. Thank you for choosing Samsung!

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
8 Ultra is an improvement
on October 11, 2026
Posted by: Stones
[This review was collected as part of a promotion.] So far there is no damage to the phone, warrantied 3 Fold 6's, one Fold 7 and a Flip 7 disintegrated on me. I don't notice a huge difference from the fold 7 to the fold 8 ultra, possibly more durable. I don't see the reason for the price hike.
Value
3 out of 5
3
Response from Samsung USBy R&R, October 12, 2026
Hi Stones,

Thank you for sharing your journey and insights about the Galaxy Z Fold8 Ultra. The Galaxy Z Fold8 Ultra combines an expansive folding display, powerful multitasking capabilities, and a refined foldable design for a versatile Galaxy experience. It’s encouraging to hear that your device has remained damage-free so far, especially considering your past experiences with other foldables. We also appreciate your feedback on the durability differences between generations and the overall value of those changes. Thank you for continuing to explore what the Samsung Z Fold series has to offer.

-Ty

Samsung Support
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Productivity Powerhouse and an Amazing Uupgrade
on October 11, 2026
Posted by: arnaldur11
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 8 Ultra after owning the Z Fold 5, and I couldn't be happier with my decision! The improvements are noticeable in almost every aspect, especially the gorgeous display, upgraded cameras, incredible speed, and overall responsiveness.
I'm a heavy user of productivity apps, constantly managing work and personal emails, documents, and multiple applications throughout the day. Being able to split the screen and work with up to four apps simultaneously is a game changer! It saves me so much time at work and makes multitasking incredibly convenient.
I'm also a big fan of streaming services like Netflix and Disney+, and watching content on this beautiful display is an amazing experience. On top of that, I regularly watch live financial news, follow the stock market, and check my banking and investment apps throughout the day.
What impresses me most is how effortlessly this phone handles everything. Apps launch almost instantly, switching between them feels seamless, and the performance is consistently smooth.
Coming from the Z Fold 3 and Z Fold 5, this feels like a significant upgrade. Samsung has truly made a device that combines productivity, entertainment, and performance beautifully. Absolutely worth it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product fill all of my needs
on October 11, 2026
Posted by: Chefjason
[This review was collected as part of a promotion.] Out of all the phones Samsung produces, my Z Fold is my favorite. I love the folding design and being able to open it up for a larger screen while still having the convenience of a phone I can carry with me. That versatility is what makes it stand out to me.
There are plenty of phones to choose from, but this is the one I enjoy using the most. It’s the kind of phone that makes me excited to see where Samsung takes its foldable lineup next.
The only other phone I’d really like to try is Samsung’s tri-fold. That concept definitely has my attention, but for now, I’m very happy with my Z Fold. It’s my personal favorite in Samsung’s lineup.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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