Customer reviews from Samsung US
Samsung - Galaxy Z Flip8 256GB - Graphite (Verizon)
Average customer rating
4.9
(581 Reviews)
Rating breakdown 581 reviews
5 Stars
524
4 Stars
50
3 Stars
5
2 Stars
1
1 Star
1
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for Samsung - Galaxy Z Flip8 256GB - Graphite (Verizon)
Customer Rating
5
Great phone
on August 28, 2026
Posted by: Luvbri92
[This review was collected as part of a promotion.] I chose the galaxy z flip 8 as my new device to use as my main personal phone after many let downs with other products. To date, this phone has been such a great product with so many new and exciting features that I'm continuing to learn. I would choose this phone a million times over!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on August 28, 2026
Posted by: Mymy6765
[This review was collected as part of a promotion.] "I chose" galaxy z flip phone and freaking love it. Best camera, smaller, easy to pop into my pocket and same great Samsung features.
Value
5
Response from Samsung USBy R&R Team, August 28, 2026
Hi there Mymy6765, thank you for your feedback on your Samsung Galaxy Z Flip8. We couldn't be happier to hear how much you are loving your new device for all of your needs, and that you are loving capturing photos and videos with your device. We have shared a link to the Samsung Support Team for your convenience. They can assist you if any questions come up as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Don't hesitate get a Flip8
on August 28, 2026
Posted by: LadyK8
[This review was collected as part of a promotion.] I received my Flip8 as one of the originals. It is very slim and sleek. I love that now the screen allows to use almost any app of the outside screen. That was a big win against my razr. The only thing I am nervous about is that it seems to glitch as if something is touching it. So will continue to monitor it to see if it needs repair. But the sound is very loud for a little phone and I am glad I chose the Zflip8. I missed samsung wallet.
Value
4
Response from Samsung USBy R&R Team, August 28, 2026
Hey there LadyK8, thank you for sharing your thoughts about your Samsung Galaxy Z Flip8 with us. We are happy to hear how pleased you are with the usage of your device every day. We have provided a link to a troubleshooting guide to assist you with the display of your device. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
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Written by a customer while visiting Samsung US
Customer Rating
5
High quality and LASTING endurance. Best one yet!
on August 27, 2026
Posted by: MichaelB
[This review was collected as part of a promotion.] I needed to upgrade from my Flip 6 and I chose the Flip 8 because I love the fact that it fits nicely in the pocket. So compact, yet so complete. When it's open, you hardly remember that this thing folds in half! The seem is hardly there, unlike the Flip 6, which shows slightly after time. Excellent AI features you won't find on ANY other phone on the market. I've been with Samsung for many years and have never been disappointed. And if there was a problem, Samsung is quick to fix it. The Flip 8 is above my expectations. The app drawer on the cover screen is a great upgrade. The processor is snappy and quick. AND I have DEX now!!!!
Value
5
Response from Samsung USBy R&R Team, August 28, 2026
Hey MichaelB, thank you for sharing your thoughts about your Samsung Galaxy Z Flip8 with us. We are thrilled to hear how much you are loving your upgrade to this new device, that the crease feel has been diminished, that Galaxy AI has been such a great value, and that you are enjoying the addition of new features. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Sleek, Stylish and Sexy!
on August 27, 2026
Posted by: BryGuy
[This review was collected as part of a promotion.] I chose the Galaxy Z Flip 8 for my wife, and she absolutely loves it! She previously had Z Flip 5, and was in love with that one was well, so upgrading to the Flip 8 seemed to be the obvious choice for her.
She appreciates the bigger preview screen and thinner profile, as well as the crisper, more vibrant colors and the longer battery life. She always tells me that people compliment her on it all the time and people at her job are always asking to hold and play with it.
The preview screen is perfect for checking quick things like texts, emails, her schedule, or our doorbell camera; while unfolded is where she spends alot of her time scrolling social media or catching up on her shows on the train. The Z Flip series is her favorite because it allows her to have a full size phone while only having to carry around a mini device, all in a flagship spec experience.
She can't stop praising it enough! It's elegant, practical, powerful, and gorgeous to look at. 10/10 in her book!
She appreciates the bigger preview screen and thinner profile, as well as the crisper, more vibrant colors and the longer battery life. She always tells me that people compliment her on it all the time and people at her job are always asking to hold and play with it.
The preview screen is perfect for checking quick things like texts, emails, her schedule, or our doorbell camera; while unfolded is where she spends alot of her time scrolling social media or catching up on her shows on the train. The Z Flip series is her favorite because it allows her to have a full size phone while only having to carry around a mini device, all in a flagship spec experience.
She can't stop praising it enough! It's elegant, practical, powerful, and gorgeous to look at. 10/10 in her book!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Minor improvement on top of flip 6
on August 27, 2026
Posted by: Maheshmc2
[This review was collected as part of a promotion.] I've been user if flip phones since gen 3. Gen 3 to 6 was huge. But I feel like gen8 is a minor improvement. It's thin now and folded screen has became much more helpful now which is fantastic. I still love the fact that I can click a picture by putting the phone down.
Value
4
Response from Samsung USBy R&R Team, August 27, 2026
Hi there Maheshmc2, thank you for sharing your thoughts about your Samsung Galaxy Z Flip8 with us. We are pleased to hear that you are overall happy with your upgrade to your new device. We have provided a link to the complete manual to help you maximize your experience with the full capabilities, and customize the settings to your usage. We have also shared a link to the Samsung Support Team to assist you further if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is gorgeous and so lightweight
on August 26, 2026
Posted by: Glitterislove
[This review was collected as part of a promotion.] I pre-ordered the galaxy z flip8 in pink. I absolutely love my new phone. It is so lightweight and the color is gorgeous. It comes with a screen cover built onto the screen already. So the only screen protector you need is for the outside screen when it is folded shut which is a plus. I chose to upgrade from my Samsung galaxy s26 ultra to my new flip8. The only this i really miss is my s pen. But I am so happy with my new purchase! Thank you Samsung !
Value
5
Response from Samsung USBy R&R Team, August 27, 2026
Hi there Glitterislove, we appreciate you sharing your experience of your Samsung Galaxy Z Flip8 with us. We are so happy to hear how much you are enjoying your upgrade to your new device, and that the folding design has been so pleasing for your needs and wants. We have provided a link to the Samsung Support Team for your convenience to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I choose the Samsung Z Flip 8.
on August 25, 2026
Posted by: Tony4Tony
[This review was collected as part of a promotion.] I chose this phone because I like something sleek and compact. I love that when I really get angry with somebody and want to hang up with them. I get the satisfaction of shutting the d*** phone. I love the front screen with all the apps and easy access to things like my text messages or shopping or delivery apps. I love how I can open it up to full screen. And still use it like a regular smartphone. I think this phone is everything you would want in a phone. In fact, I am so excited to see what they come out with next, but I don't like the fold, I like the flip
Value
5
Response from Samsung USBy R&R Team, August 26, 2026
Hi Tony4Tony, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip8 with us. We love hearing how much you are loving your new device, and that you are able to use it for so many different daily tasks whether open or closed. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US