Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra Silicone Magnet Case - Graphite
Average customer rating
1.4
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
8
12%of customers recommend this product.
(
1 out of
8)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra Silicone Magnet Case - Graphite
Customer Rating
1
Do Not Buy: Leaves Half of Your Z Fold 8 Ultra Ex
on August 14, 2026
Posted by: MendoMH
from Houston Texas
I completely agree with other reviewers here—what was Samsung thinking? I just invested in the Z Fold 8 Ultra and bought this official case expecting premium, full-coverage protection. Instead, I was shocked to find out it literally only covers half the phone. Do the designers expect that if I drop this incredibly expensive device, it will magically only hit the two corners this case actually protects? Leaving the rest of the glass and outer edges totally exposed is a baffling and unacceptable design choice. It is a massive inconvenience to spend this much money only to realize I have to go buy a third-party case just to get basic peace of mind.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, August 19, 2026
Hey there MendoMH,
Thank you for sharing your experience with the Galaxy Z Fold8 Ultra Silicone Magnet Case. The soft-touch finish, slim profile, and magnetic functionality are designed to enhance the Fold while preserving its sleek appearance. We understand that it can be disappointing when the case does not offer the level of front and edge protection you expected for your device. Your detailed feedback is valuable and helps Samsung better understand customer needs regarding Galaxy accessories.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold8 Ultra Silicone Magnet Case. The soft-touch finish, slim profile, and magnetic functionality are designed to enhance the Fold while preserving its sleek appearance. We understand that it can be disappointing when the case does not offer the level of front and edge protection you expected for your device. Your detailed feedback is valuable and helps Samsung better understand customer needs regarding Galaxy accessories.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best of both worlds
on August 14, 2026
Posted by: whussgudd
from Texas
Yes it's only the back, which is the point, it's made to have protection and the sleek feel, but people don't bother to read descriptions then blame the company for their TikTok brains, great case!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
About this SamSung case
on August 10, 2026
Posted by: Lena
from Florida usa
I just ought my zfold 8 ultra and to protect my very expensive phone I purchased this made for zfold 8 ultra case. Seemed lime a good idea. I have a question for the executives and designers od this case. What on ea
Rth were your thoughts selling thistoyour custo.ers? Really one half of protective case? What if I drop my phone it will always only strike 2 (TWO ) of the 4 corners? Are theOther 2 (TWO) outer corners indestructible? Glass front or back won't break. Crack ? Something is definitely wrong with your co.panies thinking and amazingly dis outhouse of your customers. Who on earth would think they were buying 1/2 a protective case even after reading the production fo...
Rth were your thoughts selling thistoyour custo.ers? Really one half of protective case? What if I drop my phone it will always only strike 2 (TWO ) of the 4 corners? Are theOther 2 (TWO) outer corners indestructible? Glass front or back won't break. Crack ? Something is definitely wrong with your co.panies thinking and amazingly dis outhouse of your customers. Who on earth would think they were buying 1/2 a protective case even after reading the production fo...
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, August 13, 2026
Hey there Lena,
Thank you for providing your feedback on the Galaxy Z Fold8 Ultra Silicone Magnet Case. We appreciate your insights regarding your expectations compared to your actual experience. The Galaxy Z Fold8 Ultra Silicone Magnet Case features a lightweight design, a soft silicone finish, and magnetic functionality, all while complementing the unique foldable shape of the device. We understand your concern about the need for more coverage around the outer corners and the front portion of your Galaxy Z Fold8. Feedback about protection and case coverage is particularly important for foldable devices, and we are grateful to you for sharing your perspective with Samsung. Thank you for being a part of the Samsung community.
-Ty
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Thank you for providing your feedback on the Galaxy Z Fold8 Ultra Silicone Magnet Case. We appreciate your insights regarding your expectations compared to your actual experience. The Galaxy Z Fold8 Ultra Silicone Magnet Case features a lightweight design, a soft silicone finish, and magnetic functionality, all while complementing the unique foldable shape of the device. We understand your concern about the need for more coverage around the outer corners and the front portion of your Galaxy Z Fold8. Feedback about protection and case coverage is particularly important for foldable devices, and we are grateful to you for sharing your perspective with Samsung. Thank you for being a part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Badly designed case
on August 9, 2026
Posted by: vix22
from minneapolis, MN
Like everyone is complaining here, this is a badly designed case and comes with only the back part.
With this case on, it becomes difficult to open the phone as the case covers one half of the phone edge and the other half sit lower.
It is a shame that Samsung is selling this case for such a high price.
With this case on, it becomes difficult to open the phone as the case covers one half of the phone edge and the other half sit lower.
It is a shame that Samsung is selling this case for such a high price.
The included screen protector is also a pain to apply and I had to discard the first one as it had a crease in the middle. The second one also has a crease in the middle.
Don't buy this case, instead, buy an aftermarket case for much less money.
Don't buy this case, instead, buy an aftermarket case for much less money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, August 12, 2026
Hi vix22,
The Galaxy Z Fold8 Ultra Silicone Magnet Case features a soft-touch finish, magnetic compatibility, and a slim profile that enhances the look of your device. We recognize that the back-only design can make it more challenging to open the phone, and we acknowledge that the included screen films may have developed visible creases during application. Your detailed feedback about everyday handling and installation is invaluable to Samsung. Thank you for sharing your experience with us.
-Ty
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The Galaxy Z Fold8 Ultra Silicone Magnet Case features a soft-touch finish, magnetic compatibility, and a slim profile that enhances the look of your device. We recognize that the back-only design can make it more challenging to open the phone, and we acknowledge that the included screen films may have developed visible creases during application. Your detailed feedback about everyday handling and installation is invaluable to Samsung. Thank you for sharing your experience with us.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Warning x 2
on August 6, 2026
Posted by: Ch S
from CA
I wish I read the review from others before I purchased this. This is just a half case (back)!
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, August 12, 2026
Hello Ch S,
Thank you for taking the time to share your thoughts on the Galaxy Z Fold8 Ultra Silicone Magnet Case. This case features a soft-touch finish, a slim profile, and magnetic compatibility, providing protection for the back of your Z Fold8. We understand that you were expecting more comprehensive coverage, particularly since the design does not include a front frame. Your feedback is invaluable in helping us understand customer expectations when choosing protection for their devices. We appreciate you sharing your experience with Samsung.
-Ty
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Thank you for taking the time to share your thoughts on the Galaxy Z Fold8 Ultra Silicone Magnet Case. This case features a soft-touch finish, a slim profile, and magnetic compatibility, providing protection for the back of your Z Fold8. We understand that you were expecting more comprehensive coverage, particularly since the design does not include a front frame. Your feedback is invaluable in helping us understand customer expectations when choosing protection for their devices. We appreciate you sharing your experience with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Trash, not what is advertised
on August 6, 2026
Posted by: Long time Samsung fan
from South Carolina
What absolute garbage. It's just the case back. Nothing else. There is no front. I cannot believe I paid THIS much for this. Way to rip people off. I'm aghast a company like Samsung would do this.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, August 10, 2026
Hi there, long-time Samsung fan,
Thank you for your review of the Galaxy Z Fold8 Silicone Magnet Case. The Galaxy Z Fold8 Ultra Silicone Magnet Case features a smooth silicone finish, magnetic compatibility, and a slim profile that protects the back of your Z Fold8. We understand you expected a front case component to be included as part of the design. Your feedback about the product description and expected level of coverage is important as Samsung continues refining the accessory experience. Thank you for sharing your feedback with Samsung.
-Ty
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Thank you for your review of the Galaxy Z Fold8 Silicone Magnet Case. The Galaxy Z Fold8 Ultra Silicone Magnet Case features a smooth silicone finish, magnetic compatibility, and a slim profile that protects the back of your Z Fold8. We understand you expected a front case component to be included as part of the design. Your feedback about the product description and expected level of coverage is important as Samsung continues refining the accessory experience. Thank you for sharing your feedback with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Huge scam
on August 5, 2026
Posted by: Scammed
Extremely misleading. This is not a case. It's half a case. It doesn't protect anything. It's cosmetic.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, August 10, 2026
Hello there,
Thank you for sharing your thoughts on the Galaxy Z Fold8 Ultra Silicone Magnet Case. We can assure you that the case was designed as intended. With its thinner design, we aimed to reduce the bulk your phone would experience. The Galaxy Z Fold8 Ultra Silicone Magnet Case combines a soft-touch finish, slim profile, and magnetic compatibility while providing protection to the back of the device. We understand that you expected more complete coverage and felt the design was more cosmetic than protective. We are committed to providing both! Your feedback about wanting protection around both sides of the Z Fold8 is valuable. Thank you for sharing your experience with Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold8 Ultra Silicone Magnet Case. We can assure you that the case was designed as intended. With its thinner design, we aimed to reduce the bulk your phone would experience. The Galaxy Z Fold8 Ultra Silicone Magnet Case combines a soft-touch finish, slim profile, and magnetic compatibility while providing protection to the back of the device. We understand that you expected more complete coverage and felt the design was more cosmetic than protective. We are committed to providing both! Your feedback about wanting protection around both sides of the Z Fold8 is valuable. Thank you for sharing your experience with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Warning! This is only a back cover!
on August 5, 2026
Posted by: Josh
from D.C.
Terrible case when finding out it's only the back cover and a few screen protectors. For this price it should be much more....
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, August 10, 2026
Hola Josh,
Thank you for the warning. Everything is okay; we have been working on the back cover case and screen protectors for a couple of generations now to enhance user functionality when folding and unfolding your phone, while also limiting bulk. The Galaxy Z Fold 8 Ultra Silicone Magnet Case offers a comfortable silicone finish, magnetic compatibility, and a slim design that protects the back of your Z Fold8. We understand that you expected additional front frame coverage instead of just the included protective films. Your feedback emphasizes the importance of clear expectations regarding case coverage for Z Fold series owners. Thank you for sharing your thoughts with Samsung.
-Ty
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Thank you for the warning. Everything is okay; we have been working on the back cover case and screen protectors for a couple of generations now to enhance user functionality when folding and unfolding your phone, while also limiting bulk. The Galaxy Z Fold 8 Ultra Silicone Magnet Case offers a comfortable silicone finish, magnetic compatibility, and a slim design that protects the back of your Z Fold8. We understand that you expected additional front frame coverage instead of just the included protective films. Your feedback emphasizes the importance of clear expectations regarding case coverage for Z Fold series owners. Thank you for sharing your thoughts with Samsung.
-Ty
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Written by a customer while visiting Samsung US