Customer Reviews for ZLINE - 48 inches - Externally Vented - Island Range Hood - Stainless Steel
Customer Rating
3
Handsome at distance.... but
on April 14, 2022
Posted by: Ikarius
from Vancouver, WA
Just finished getting this installed. Product seems decently sturdy, and it really looks good except for several spots when inspected up close. Two scuffs and a few specks that appear to be under the poly finish on the butcher block, a ding on one corner, and some spots where they inexplicably used a dark filler for some spots where the butcher block didn't align perfectly at glue-up. The quality of the butcher block wrap is... poor, and it's the main feature of this range hood.
Secondly, we installed this at a standard height above a standard countertop height cooktop, with a standard 8-foot ceiling. In order to do the installation, our contractors had to cut roughly 6 inches off both of the provided chimney pieces and all the provided struts. I don't know what the "expectation" is for installation, but it's definitely not anything resembling standard heights. I'm not the first reviewer to make note of this.
The good news is that it's really beautiful at a distance, and it's also really quiet when moving air. At the 2nd setting, you can forget the fan is on from only a few steps away.
Response from zlinekitchen.comBy Zline Kitchen and Bath, Customer Service, April 15, 2022
Hello,
Thank you for your feedback. We appreciate your honesty and are happy to hear that the range hood is functioning properly. If there is anything we can do for you, please don't hesitate to reach out at zlinekitchen.com/contact. Thank you.
Best purchase yet! It's absolutely quite and the draw is fantastic!
I would recommend this to a friend!
Response from zlinekitchen.comBy Zline Kitchen and Bath, Customer Service, March 31, 2022
Hi Joseph,
Thank you for your feedback! This range hood is absolutely beautiful and we are thrilled to hear that you are enjoying it. Please let us know if there is anything we can do for you by filling out our contact form at zlinekitchen.com/contact. Thank you!
[This review was collected as part of a promotion.] Purchased unit with remote blower and short chimney for a low kitchen ceiling over island stove and is working great! Product support was great both during the purchase process and follow up questions. Due to a lower ceiling height and while maintaining room view, I had to modify the installation process. This was due to the fact that if I used both 12” chimney sections I would be 4” lower than the recommended 30” as the “telescoping” minimum is closer to 16” if following normal installation steps. Per instructions, I first determined ceiling bracket location and marked/cut vent hole and predrilled the 4 corner mounting bolt locations, then installed attic ceiling blocking. (Now the installation was modified). The 4 holes were then drilled through the blocking and bracket with 3/8" bit. Once the "attic" was ready, I installed four 3/8" x 4" machine bolts in the ceiling bracket corners in the "up" position and secured in place with nuts on the ceiling side of bracket. The holes in the ceiling "drywall" were also enlarged so the nuts would recess allowing the ceiling bracket to flush up tight. I installed a predetermined length of 8” solid vent pipe since local code (and most others) require non flexible ducting for hoods. I then mounted the ceiling bracket to the hood with the supplied corner brackets though I did have to drill new holes in the brackets for mounting to the hood (as there is an upper and lower bracket). The ceiling bracket lip also needed a slight grinding off of approximately 1/4” or so to match overall chimney length (11 3’4”) from hood to top of ceiling bracket. One short chimney was now installed down over the ceiling bracket with the top matching overall height to flush out to the ceiling. Two friends easily lifted the hood assembly guiding the vent pipe and 3/8” bolts through the ceiling holes which I (in the attic) tightened up the nuts with washers with an impact tool. The kitchen side was now complete! Installing the remote blower onto the preinstalled vent pipe and through the roof was easily completed. I would feel very comfortable purchasing and installing this system again! And now my gal doesn’t complain of cooking smells in the back of the house!!
I would recommend this to a friend!
Response from zlinekitchen.comBy Zline Kitchen and Bath, Customer Service, March 4, 2022
Hello,
Thank you for your feedback! We are thrilled to hear that you were able to successfully make the range hood work for your application and that it's working effectively and efficiently. Please don't hesitate to reach out to our customer support team at zlinekitchen.com.contact should you have any questions in the future.
I have been using this range hood for two months. I have to use it on setting 4 to be able to cook when the air conditioner is on. Otherwise, the AC Return will pull the air to it instead of the range hood doing that.
I did a lot of research andf I wished we would have done more - this is not even a 8" duct -its about 7.25 - the hood whisles because there is not enough filter area along with duct size to handle the air - Instuctions are very poor - information from dealers in not accurate ok but performance wise , I would look elsewhere - Never put in anything less than a TRUE 10" duct on a island - for the money its ok , but we wanted better performance than trhis hood is capable - its just OK
We have one of your hoods in our new kitchen and we love it...we had difficulty removing smoke from under our covered patio as we have almost no air movement. Now we have eliminated the issue and have added to the atmosphere and look of our custom set-up. So excited to get this.... It was not an easy installation for me as a homeowner but I am confidant if we did it a second time we would be quite efficient.