Customer reviews from Samsung US
Samsung - Galaxy Watch Ultra2 Titanium Smartwatch 47mm LTE - Titanium Gray - (2026)
Average customer rating
4.9 out of 5
4.9
(1,858 Reviews)
Open Ratings Snapshot
Rating breakdown 1,858 reviews
5 Stars
1,714
4 Stars
124
3 Stars
14
2 Stars
5
1 Star
1
79%of customers recommend this product. 
(
11 out of 14
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Watch Ultra2 Titanium Smartwatch 47mm LTE - Titanium Gray - (2026)
Customer Rating
5 out of 5
5
A Lighter, Brighter, and More Comfortable Upgrade
on August 5, 2026
Posted by: EarthFitGirl
[This review was collected as part of a promotion.] I upgraded from the first Galaxy Watch Ultra, and this version feels noticeably lighter and more comfortable during workouts and while sleeping. I chose this watch because I wanted the same rugged design with better everyday comfort. I love checking my sleep score each morning, and the much brighter display is a major improvement, especially outdoors. The battery life is also so much better, so I do not have to worry about charging it as often. Overall, it feels like a worthwhile upgrade that is comfortable, reliable, and easy to wear all day and night. I have a small wrist (5.25 in) and this doen not look too balky on me at all. Just love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not many new features
on August 5, 2026
Posted by: Lydia3295
[This review was collected as part of a promotion.] I am updating from a Samsung watch 5 Pro and I was hoping there would be more updates and features after many years since my last watch update. Also I'm still not a fan of the square face it's just so ugly. Hopefully the battery is better than my last one.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamAugust 10, 2026
Howdy Lydia3295,
Thanks for reaching out to share your initial impression of the new Samsung Galaxy Watch Ultra2. The Galaxy Watch Ultra2 is a huge leap over your Galaxy Watch5 Pro, transitioning from a traditional outdoor watch to a rugged, ultra-bright cushion-shaped sports powerhouse with a faster Snapdragon Wear Elite chip, a 5,000-nit peak display, an 800 mAh battery, and advanced dive/trail features. Your new Galaxy Watch Ultra2 delivers a significantly faster CPU and graphics performance than the Exynos chip in the Watch5 Pro, it nearly doubles the capacity of the 590 mAh battery found in your previous device, and it adds dedicated real-time trail running metrics (path, pace, elevation) and integration with the Mares dive computer app while introducing instant AI voice assistance, a consolidated Heart Health Score, and a Fitness Index for customized coaching. Your Galaxy Watch Ultra2 offers the largest battery on a Galaxy Watch. You get up to 60 hours of usage with AOD on and with the first Fast Charging on a Galaxy Watch, you get 40% battery in just 30 minutes. Despite the larger battery, Galaxy Watch Ultra2 is actually slimmer than the Galaxy Watch Ultra, so you get more power with less size. We understand that transitioning to new devices can feel a bit overwhelming at times, if a learning curve applies. Feel free to review some of the resources shared below to help become better acquainted with your new Galaxy Watch Ultra2 features and functionality. Let us know afterward if you would like further assistance by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra2
https://www.samsung.com/us/watches/galaxy-watch-ultra2/
Product Manuals
https://www.samsung.com/us/support/downloads/
See what's new on the Galaxy Watch Ultra2
https://www.samsung.com/us/support/answer/ANS10013272/
Use Trail running guidance on the Galaxy Watch Ultra2
https://www.samsung.com/us/support/answer/ANS10013278/
Track your Vitals in Samsung Health using the Galaxy Watch9 or Watch Ultra2
https://www.samsung.com/us/support/answer/ANS10013280/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Chose the Upgrade. No Regrets ⭐
on August 5, 2026
Posted by: PrettyFlyForABrownGuy
[This review was collected as part of a promotion.] I chose the Galaxy Watch Ultra 2 after owning the original Ultra, and I'm genuinely impressed. I wasn't expecting it to feel this different, but the first thing I noticed was how much lighter it is on the wrist. It also feels noticeably smoother in everyday use, whether that's the new hardware, software optimizations, or a bit of both, everything just glides.
The display deserves its own round of applause. The brightness is absolutely out of this world. Even in direct sunlight, it's crystal clear, and I don't have to squint or perform interpretive wrist dances just to check the time.
Battery life is still too early to judge since everything is settling in, but I'm optimistic it'll be even better than my original Ultra.
My only real gripe is the always-on display. As someone with brown skin and an arm that's been generously blessed with hair, the watch occasionally seems to question whether it's actually on a wrist. Unless I turn wrist detection off, the display can be a little inconsistent. Hopefully that's something Samsung can improve with a software update, because it feels more like a quirk than a hardware limitation.
Other than that, I'm extremely happy with my purchase. This isn't one of those upgrades that reinvents the wheel, it's one that quietly improves almost everything that already worked. Lighter, smoother, brighter, and (hopefully) longer-lasting. If you're coming from the original Galaxy Watch Ultra, I think you'll appreciate the refinements every single day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love everything about the Ultra 2
on August 5, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Just unboxed the new ultra 2 and have to say. Love the new screen and band. Time will tell how the new battery plays out. Overall I think it runs smoother than my ultra 1 did. The new watch faces are also a plus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Chose the Upgrade. No Regrets ⭐
on August 5, 2026
Posted by: PrettyFlyForABrownGuy
[This review was collected as part of a promotion.] I chose the Galaxy Watch Ultra 2 after owning the original Ultra, and I'm genuinely impressed. I wasn't expecting it to feel this different, but the first thing I noticed was how much lighter it is on the wrist. It also feels noticeably smoother in everyday use, whether that's the new hardware, software optimizations, or a bit of both, everything just glides.
The display deserves its own round of applause. The brightness is absolutely out of this world. Even in direct sunlight, it's crystal clear, and I don't have to squint or perform interpretive wrist dances just to check the time.
Battery life is still too early to judge since everything is settling in, but I'm optimistic it'll be even better than my original Ultra.
My only real gripe is the always-on display. As someone with brown skin and an arm that's been generously blessed with hair, the watch occasionally seems to question whether it's actually on a wrist. Unless I turn wrist detection off, the display can be a little inconsistent. Hopefully that's something Samsung can improve with a software update, because it feels more like a quirk than a hardware limitation.
Other than that, I'm extremely happy with my purchase. This isn't one of those upgrades that reinvents the wheel, it's one that quietly improves almost everything that already worked. Lighter, smoother, brighter, and (hopefully) longer-lasting. If you're coming from the original Galaxy Watch Ultra, I think you'll appreciate the refinements every single day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another great samsung product
on August 5, 2026
Posted by: Samsungwatchultra
[This review was collected as part of a promotion.] I LOVE your products. I've had every samsung note to galaxy series now watch ultra. I use it for lifting weights and I'm going to use it for my your tube channel which I do many samsung galaxy 26ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Major improvement over original
on August 5, 2026
Posted by: TJStires
[This review was collected as part of a promotion.] I chose to upgrade to the Watch Ultra 2 after owning the original Watch Ultra and then the Galaxy Watch 8. I found the original Ultra to be too bulky and heavy for my wrist as it wear it 23 hours a day and take it off only for charging. While the Watch 8 was a great product the Ultra 2 is perfect. Not near as heavy and bulky as the original and more features than anyone could possibly want.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on August 5, 2026
Posted by: Love2ultra
[This review was collected as part of a promotion.] The Galaxy Watch Ultra 2 is a massive upgrade! The new 5,000-nit screen is incredibly bright and easy to read in direct sunlight. Samsung nailed the design changes here—the lighter titanium build and the softer, upgraded band make it comfortable enough to wear all day and night.Battery life is phenomenal, easily lasting me 3 to 4 days per charge. The new Snapdragon processor makes navigation buttery smooth, and the advanced outdoor tracking metrics are incredibly accurate. If you are an Android user looking for the ultimate rugged smartwatch, this is it. Highly recommended!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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