Customer reviews from Samsung US
Samsung - Galaxy Watch9 Aluminum Smartwatch 44mm LTE - Graphite - (2026)
Average customer rating
4.8
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
726
4 Stars
100
3 Stars
14
2 Stars
4
1 Star
6
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Samsung - Galaxy Watch9 Aluminum Smartwatch 44mm LTE - Graphite - (2026)
Customer Rating
4
Time to invest in new watch chargers
on August 9, 2026
Posted by: Sidekick
[This review was collected as part of a promotion.] Coming from a Watch8, I appreciate the brighter display and new health features (though I haven't yet tested all of them). However, I did not anticipate having to replace my collection of charging pucks - one in shave kit for travel, one in bathroom to charge while bathing, and one in greatroom to charge while watching TV. To make matters worse, there are no OEM Watch9 charging pucks to be found. They're sold out. Samsung, consider including at least 2 pucks when making existing pucks obsolete.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A smooth upgrade
on August 9, 2026
Posted by: ShinningEctoMom
[This review was collected as part of a promotion.] I chose to upgrade my watch 8 to the watch 9 because of the enhanced health monitoring abilities. Several years ago my cardiologist recommended I get one to help track my heart rate & perform on the go ECGs so that I would have data to share with him. Since then I am rarely without my galaxy watch. The 9 upgrades several of the health & safety features. Better fall detection & response, better heart rate monitoring.
I love the added functionality of AI to help send messages, add to the calendar and set up tasks while I'm on the go. As a substitute teacher I often use my watch to set alarms to help me stay on track at school. So I always know when it's time for our next lesson. The calendar connectivity to my family calendar remains a favorite feature as well. They kept all of the good stuff and added a few new things. It's the perfect upgrade.
You can expect the same style as the 8, if you have a favorite custom band it will still fit. The functionally is smoother and faster. It literally feels like I just upgraded my 8.
My only complaint is that it doesn't come in gold. I feel like they keep these masculine casings, which I think they believe are "neutral", but in reality they are masculine. If you are a girlie girl you have to hunt down covers & bands that better fit your personality. That is literally my only complaint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Time to invest in new watch chargers
on August 9, 2026
Posted by: Sidekick
[This review was collected as part of a promotion.] The good - Coming from a Watch8, I appreciate the brighter display and new health features though I haven't yet gotten all those features to work.
The bad - I didn't anticipate having to replace my collection of charging pucks (one in shave kit for travel, one in bathroom to charge while bathing, and one in greatroom to charge while watching TV).
The Ugly - There are no OEM Watch9 charging pucks to be found. They're sold out. Samsung, consider including at least 2 pucks when making existing pucks obsolete.
The bad - I didn't anticipate having to replace my collection of charging pucks (one in shave kit for travel, one in bathroom to charge while bathing, and one in greatroom to charge while watching TV).
The Ugly - There are no OEM Watch9 charging pucks to be found. They're sold out. Samsung, consider including at least 2 pucks when making existing pucks obsolete.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Time to invest in new watch chargers
on August 9, 2026
Posted by: Sidekick
[This review was collected as part of a promotion.] The good - Coming from a Watch8, I appreciate the brighter display and new health features though I haven't yet gotten all those features to work.
The bad - I didn't anticipate having to replace my collection of charging pucks (one in shave kit for travel, one in bathroom to charge while bathing, and one in greatroom to charge while watching TV).
The Ugly - There are no OEM Watch9 charging pucks to be found. They're sold out. Samsung, consider including at least 2 pucks when making existing pucks obsolete.
The bad - I didn't anticipate having to replace my collection of charging pucks (one in shave kit for travel, one in bathroom to charge while bathing, and one in greatroom to charge while watching TV).
The Ugly - There are no OEM Watch9 charging pucks to be found. They're sold out. Samsung, consider including at least 2 pucks when making existing pucks obsolete.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Nothing has changed
on August 9, 2026
Posted by: Objective1
[This review was collected as part of a promotion.] I chose to replace my Samsung Galaxy Watch 7 with a Watch 9 because I've always known Samsung as being a leader in progress and innovation. Surely, two years was enough to see a marked improvement over my old watch.
I was wrong.
The only truly notable difference between the 7 and the 9 is the bezel. It's not even a nice difference. It can be distracting under certain lighting conditions, and I fish for the home button more now that it's not rounding the edge. Still, I think I'll grow used to it.
Otherwise, everything is pretty much the same. Compare the specs and there's not much daylight between the two watches. The display feels slightly more crisp, but it's also new. It feels slightly more reactive, I suppose. Maybe it is quicker for AI tasks, but I don't use the AI features...
One noted downgrade is actually the battery. It's slightly larger, yet I find the battery life to be slightly worse. It's had enough time to "settle" so I think this is a feature.
In short: I paid to replace my watch with a slightly less efficient watch wearing a tutu.
Unless your watch is three years old or older, I would wait another year to upgrade. Nothing to see here.
Value
3
Response from Samsung USBy R&R Team, August 10, 2026
Hey Objective1,
Thank you for taking the opportunity to share your candor with us regarding your initial impression of the Samsung Galaxy Watch9. The new Galaxy Watch9 introduces a new cushion shape design, a faster Qualcomm Snapdragon Wear Elite processor, a roughly 30% larger battery on smaller models, and Wear OS 7 with One UI 9 Watch featuring advanced Vitals dashboards and AI health metrics, marking a major upgrade from the Galaxy Watch7. We can't forget that the Galaxy Watch9 bumps outdoor peak brightness to 3,000 nits and introduces 5 years of software support! With new devices, such as your Galaxy Watch9, your device is still indexing, syncing apps, and calibrating to your usage patterns. You're able to fix battery drain, by disabling Always-On Display (AOD), turning off continuous background health checks, and restarting your watch. Also check out the resources shared below to help resolve what you've described. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. We're always happy to assist you in every way that we can! Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10007314/
Thank you for taking the opportunity to share your candor with us regarding your initial impression of the Samsung Galaxy Watch9. The new Galaxy Watch9 introduces a new cushion shape design, a faster Qualcomm Snapdragon Wear Elite processor, a roughly 30% larger battery on smaller models, and Wear OS 7 with One UI 9 Watch featuring advanced Vitals dashboards and AI health metrics, marking a major upgrade from the Galaxy Watch7. We can't forget that the Galaxy Watch9 bumps outdoor peak brightness to 3,000 nits and introduces 5 years of software support! With new devices, such as your Galaxy Watch9, your device is still indexing, syncing apps, and calibrating to your usage patterns. You're able to fix battery drain, by disabling Always-On Display (AOD), turning off continuous background health checks, and restarting your watch. Also check out the resources shared below to help resolve what you've described. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. We're always happy to assist you in every way that we can! Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10007314/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch!
on August 9, 2026
Posted by: ThomasandBonnie
[This review was collected as part of a promotion.] I love the way the watch syncs with the samsung galaxy 26 ultra, the ear buds and the shokz headset flawlessly!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy Watch 9
on August 9, 2026
Posted by: Useforhealth
[This review was collected as part of a promotion.] This is my fourth Galaxy watch dating back to the gear S3 Frontier. My most recent watch was the Galaxy watch 7 which I loved. So far I enjoy the new Galaxy watch 9 but my only complaint is the small band that it comes with is not comparable inside to the Galaxy watch 7. It barely fits my wrist and I will not be faced with having to buy a new watch band when in watches past the small band fit with three to four loops of excess room. Otherwise I really like the fitness of the watch 9 compared to the watch 7 and find that it forms to my wrist so much better. The battery seems to be a little better as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Most important Watch
on August 9, 2026
Posted by: Box4ver
[This review was collected as part of a promotion.] This watch for its light weight was a no brainer. I can't believe how responsive this watch is. Its light, powerfully and has great ai features. Im delighted that I chose this watch for my everyday life.
Value
5
Written by a customer while visiting Samsung US