Customer reviews from Samsung US
Samsung - Galaxy Watch9 Aluminum Smartwatch 44mm LTE - Graphite - (2026)
Average customer rating
4.8
(849 Reviews)
Rating breakdown 849 reviews
5 Stars
726
4 Stars
100
3 Stars
14
2 Stars
4
1 Star
5
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Samsung - Galaxy Watch9 Aluminum Smartwatch 44mm LTE - Graphite - (2026)
Customer Rating
5
Great watch with lot of features
on August 10, 2026
Posted by: Watcheslover
[This review was collected as part of a promotion.] I chose this watch after doing a lot of comparisons, looking at features, battery life, look, and brand recognition. I chose the new Galaxy 9 and I am extremely satisfied with it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Smartwatch
on August 10, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] I’m very happy with my Samsung Galaxy Watch 9. It has a sleek design, feels comfortable to wear all day, and works smoothly with my Samsung phone.
I especially like the health and fitness tracking features, including sleep monitoring, workout tracking, heart-rate monitoring, and the helpful daily health insights. The display is bright and easy to read, and the overall performance is fast and responsive.
The battery life could be a little better, but overall, the Watch 9 is an excellent combination of style, technology, health features, and everyday convenience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it but needs to work with old chargers
on August 10, 2026
Posted by: Samaungloyalist
[This review was collected as part of a promotion.] I love my new galaxy watch 9, even coming from the 8 specifically but I do have just 1 simple and annoying gripe with it. The old chargers just dont work with it. Very annoying that I have to swap out all my chargers for the newer one now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Watch Galaxy 9
on August 10, 2026
Posted by: Robbru
[This review was collected as part of a promotion.] I had a Galaxy 7 watch and was excited to upgrade to the Galaxy 9 watch. I chose this watch for improved health monitoring and a larger watch face.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first smartwatch.
on August 10, 2026
Posted by: Dezzian
[This review was collected as part of a promotion.] I honestly thought about it for a long time before buying my first smartwatch because I wasn't sure how useful it would actually be for me. I'm a barber, and the main reason I wanted one was simply to see notifications for new appointments and cancellations while I'm working without having to constantly check my phone.
But after using it, I realized it can do so much more than I expected. I can answer calls when I'm away from my phone, control the music from anywhere in the shop, quickly check the weather, keep track of my heart rate and activity, and stay connected without interrupting what I'm doing.
One of my favorite things is being able to go for a run and leave my phone at home. I can listen to my Spotify music right from my watch, which makes running feel so much more comfortable and freeing. I never realized how nice it would be to stay connected and enjoy my music without having to carry my phone everywhere.
What surprised me the most is how naturally it became part of my everyday routine. As a barber, my hands are busy most of the day, so being able to access important information right from my wrist is incredibly convenient.
This is my first smartwatch, and now I honestly wonder why I waited so long to get one. It has made both my workday and my daily life easier. I can't imagine going back to not having one on my wrist. Definitely one of those purchases you don't realize you need until you have it! ⌚
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose this device it's one if the best I've had
on August 10, 2026
Posted by: Skysthelimit
[This review was collected as part of a promotion.] I chose this device and recommend it 💯. I use it for everything that is available on it well I'm still learning alittle. I can say this device is one of my favorites.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the size and product
on August 10, 2026
Posted by: Samsunguser7
[This review was collected as part of a promotion.] I chose this watch because it helps me stay connected to applications when I can't be on my phone. I love how versatile it is, especially when sweating or swimming and can still wear it. Would happily continue using Samsung watches for connection as well as the Health data it provides.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Watch 9
on August 10, 2026
Posted by: Samsunguser
[This review was collected as part of a promotion.] This Galaxy Wstch 9 is my third Samsung Watch. I chose this one to replace my Galaxy Watch. I preferred the bezel operation of my previous watch. I also preferred the ability to use 3rd party watchbands - the watch 9 has a unique proprietary connection. The charger is awkward, too. The cord is not long enough, and the cord is not replaceable. There is a limited number of watch faces available, hopefully this will improve with time.
Value
3
Response from Samsung USBy R&R Team, August 12, 2026
Howdy Samsunguser,
Thank you for taking the time to share your candor with us regarding your experience using the Samsung Galaxy Watch9. Your first impression is invaluable to us as we continue to make improvements on our product line to align with the needs of our customer base. The Galaxy Watch9 cannot charge on the back of a Galaxy phone via Wireless PowerShare, and it often rejects older or third-party wireless chargers due to a redesigned sensor bump and updated internal charging protocols. If you are traveling and only have your watch cable, you can plug the USB-C end of the watch's puck into your phone's port to use the phone as a power source instead. Your Galaxy Watch9 bands are compatible with the Galaxy Watch8 and older Watch8 bands fit the Watch9 since we kept the same lug and strap connection mechanism. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Watch Bands
https://www.samsung.com/us/mobile-accessories/smartwatches/
Thank you for taking the time to share your candor with us regarding your experience using the Samsung Galaxy Watch9. Your first impression is invaluable to us as we continue to make improvements on our product line to align with the needs of our customer base. The Galaxy Watch9 cannot charge on the back of a Galaxy phone via Wireless PowerShare, and it often rejects older or third-party wireless chargers due to a redesigned sensor bump and updated internal charging protocols. If you are traveling and only have your watch cable, you can plug the USB-C end of the watch's puck into your phone's port to use the phone as a power source instead. Your Galaxy Watch9 bands are compatible with the Galaxy Watch8 and older Watch8 bands fit the Watch9 since we kept the same lug and strap connection mechanism. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Watch Bands
https://www.samsung.com/us/mobile-accessories/smartwatches/
Written by a customer while visiting Samsung US