Customer reviews from Samsung US
Samsung - Galaxy Watch9 Aluminum Smartwatch 44mm LTE - Graphite - (2026)
Average customer rating
4.8
(847 Reviews)
Rating breakdown 847 reviews
5 Stars
724
4 Stars
100
3 Stars
14
2 Stars
4
1 Star
5
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Samsung - Galaxy Watch9 Aluminum Smartwatch 44mm LTE - Graphite - (2026)
Customer Rating
5
Fantastic Watch
on August 17, 2026
Posted by: Lady1960
[This review was collected as part of a promotion.] I chose the Galaxy 9 watch to replace my 5. I love the ease of use and set up. It was seamless! I am excited to explore all the new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Watch
on August 17, 2026
Posted by: Lady1960
[This review was collected as part of a promotion.] I chose the Galaxy 9 watch to replace my 5. I love the ease of use and set up. It was seamless! I am excited to explore all the new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good products but a few flaws
on August 17, 2026
Posted by: IHAZTERBO
[This review was collected as part of a promotion.] I chose to upgrade from the 8 to 9. It is really nice. Quick response time, nice graphics and quality work. It does exactly what I need for fitness and health. Perks are emails, calls, texts and side apps that show up as notifications. My only gripe is the charger and charge. Ive got a zillion chargers from previous watches but this one you cant use amy of them. So now ive only got one which stinks. The charge still only lasts about a day and a half at best before it starts dying quickly so thats also a bummer. But doesn't change my opinion on liking it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy9 Watch
on August 17, 2026
Posted by: Brdsng
[This review was collected as part of a promotion.] I chose the Galaxy9 watch because of how dependable my other Samsung products are. I'm still learning everything the watch can track/do but so far so good!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Product has great features ultra 9 watch
on August 17, 2026
Posted by: N2fitmccoy
[This review was collected as part of a promotion.] I love the Samsung watches. I have been a user since the first launch. I chose the update for the extended battery life and some of the newer features. I would have chose the ultra but the watch face is little too large for my wrist! I would like to see more variety in watch bands since i chose to wear mine all the time due to the fact that I'm a fitness trainer and I try to encourage all my clients to use a device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch!
on August 17, 2026
Posted by: KrisTampa
[This review was collected as part of a promotion.] I chose the 9 after previously owning the 7 and then the 8. Health metrics are great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice watch with serious charger issues
on August 17, 2026
Posted by: rothweiler
The watch itself seems to be very good. I would like better battery life or it would be fantastic. As far as options for chargers - not even 1 star, come on Samang, you can't launch a new product and not have any charger options out there! (even better - make it clear that the Watch 9 doesn't work with the charger pucks of the last 10 years of watches - you had a very established trend that disappeared without notice)
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R Team, August 18, 2026
Howdy Rothweiler,
Thanks for taking the time to share your constructive feedback with us regarding your initial impression of the new Samsung Galaxy Watch9. The Galaxy Watch9 40mm version has a 390 mAh battery while the 44mm version offers a 445 mAh battery. The higher capacity allows your Galaxy Watch9 to require less frequency in charging. This means you can keep the Watch powered throughout the day with minimal downtime. While you're using your Galaxy Watch9 without enabling AOD, you should expect to receive about 40 hours of usage time. Up to 30 hours if you're utilizing AOD! If your Galaxy Watch9 doesn't seem to lay flat on your in-box wireless charger, you can remove the band, change to a flatter strap option, or prop your device up so that the center makes direct contact with your wireless charging accessories. If you're experiencing less than optimal battery life on your new device, please check out the resources shared below to help resolve what you may be experiencing. If you have any questions for us or if you would like further assistance, please let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10007314/
Thanks for taking the time to share your constructive feedback with us regarding your initial impression of the new Samsung Galaxy Watch9. The Galaxy Watch9 40mm version has a 390 mAh battery while the 44mm version offers a 445 mAh battery. The higher capacity allows your Galaxy Watch9 to require less frequency in charging. This means you can keep the Watch powered throughout the day with minimal downtime. While you're using your Galaxy Watch9 without enabling AOD, you should expect to receive about 40 hours of usage time. Up to 30 hours if you're utilizing AOD! If your Galaxy Watch9 doesn't seem to lay flat on your in-box wireless charger, you can remove the band, change to a flatter strap option, or prop your device up so that the center makes direct contact with your wireless charging accessories. If you're experiencing less than optimal battery life on your new device, please check out the resources shared below to help resolve what you may be experiencing. If you have any questions for us or if you would like further assistance, please let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10007314/
Written by a customer while visiting Samsung US
Customer Rating
4
Slick, Cool, and Modern
on August 17, 2026
Posted by: Ivang360
[This review was collected as part of a promotion.] I recently received my Galaxy Watch9 as a birthday gift and I have to say that I'm super happy and excited for this gift. The features and modern look feels good to wear and show off. It's also customizable and I chose to design a new "face" for my watch which added to a more personalized experience! However this was my first digital watch ever so trying to navigate through the watch was a little difficult at first but it's pretty simple afterwards! Lastly, I love how it tracks your health and sleeping habits. It's great to be on top of that!
Value
4
Written by a customer while visiting Samsung US