Customer reviews from Samsung US
Samsung - Galaxy Watch9 Aluminum Smartwatch 44mm LTE - Silver - (2026)
Average customer rating
4.8
(974 Reviews)
Rating breakdown 974 reviews
5 Stars
819
4 Stars
117
3 Stars
21
2 Stars
7
1 Star
10
30%of customers recommend this product.
(
3 out of
10)
Customer Reviews for Samsung - Galaxy Watch9 Aluminum Smartwatch 44mm LTE - Silver - (2026)
Customer Rating
3
Nothing has changed
on August 9, 2026
Posted by: Objective1
[This review was collected as part of a promotion.] I chose to replace my Samsung Galaxy Watch 7 with a Watch 9 because I've always known Samsung as being a leader in progress and innovation. Surely, two years was enough to see a marked improvement over my old watch.
I was wrong.
The only truly notable difference between the 7 and the 9 is the bezel. It's not even a nice difference. It can be distracting under certain lighting conditions, and I fish for the home button more now that it's not rounding the edge. Still, I think I'll grow used to it.
Otherwise, everything is pretty much the same. Compare the specs and there's not much daylight between the two watches. The display feels slightly more crisp, but it's also new. It feels slightly more reactive, I suppose. Maybe it is quicker for AI tasks, but I don't use the AI features...
One noted downgrade is actually the battery. It's slightly larger, yet I find the battery life to be slightly worse. It's had enough time to "settle" so I think this is a feature.
In short: I paid to replace my watch with a slightly less efficient watch wearing a tutu.
Unless your watch is three years old or older, I would wait another year to upgrade. Nothing to see here.
Value
3
Response from Samsung USBy R&R Team, August 10, 2026
Hey Objective1,
Thank you for taking the opportunity to share your candor with us regarding your initial impression of the Samsung Galaxy Watch9. The new Galaxy Watch9 introduces a new cushion shape design, a faster Qualcomm Snapdragon Wear Elite processor, a roughly 30% larger battery on smaller models, and Wear OS 7 with One UI 9 Watch featuring advanced Vitals dashboards and AI health metrics, marking a major upgrade from the Galaxy Watch7. We can't forget that the Galaxy Watch9 bumps outdoor peak brightness to 3,000 nits and introduces 5 years of software support! With new devices, such as your Galaxy Watch9, your device is still indexing, syncing apps, and calibrating to your usage patterns. You're able to fix battery drain, by disabling Always-On Display (AOD), turning off continuous background health checks, and restarting your watch. Also check out the resources shared below to help resolve what you've described. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. We're always happy to assist you in every way that we can! Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10007314/
Thank you for taking the opportunity to share your candor with us regarding your initial impression of the Samsung Galaxy Watch9. The new Galaxy Watch9 introduces a new cushion shape design, a faster Qualcomm Snapdragon Wear Elite processor, a roughly 30% larger battery on smaller models, and Wear OS 7 with One UI 9 Watch featuring advanced Vitals dashboards and AI health metrics, marking a major upgrade from the Galaxy Watch7. We can't forget that the Galaxy Watch9 bumps outdoor peak brightness to 3,000 nits and introduces 5 years of software support! With new devices, such as your Galaxy Watch9, your device is still indexing, syncing apps, and calibrating to your usage patterns. You're able to fix battery drain, by disabling Always-On Display (AOD), turning off continuous background health checks, and restarting your watch. Also check out the resources shared below to help resolve what you've described. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. We're always happy to assist you in every way that we can! Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10007314/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch!
on August 9, 2026
Posted by: ThomasandBonnie
[This review was collected as part of a promotion.] I love the way the watch syncs with the samsung galaxy 26 ultra, the ear buds and the shokz headset flawlessly!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy Watch 9
on August 9, 2026
Posted by: Useforhealth
[This review was collected as part of a promotion.] This is my fourth Galaxy watch dating back to the gear S3 Frontier. My most recent watch was the Galaxy watch 7 which I loved. So far I enjoy the new Galaxy watch 9 but my only complaint is the small band that it comes with is not comparable inside to the Galaxy watch 7. It barely fits my wrist and I will not be faced with having to buy a new watch band when in watches past the small band fit with three to four loops of excess room. Otherwise I really like the fitness of the watch 9 compared to the watch 7 and find that it forms to my wrist so much better. The battery seems to be a little better as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Most important Watch
on August 9, 2026
Posted by: Box4ver
[This review was collected as part of a promotion.] This watch for its light weight was a no brainer. I can't believe how responsive this watch is. Its light, powerfully and has great ai features. Im delighted that I chose this watch for my everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Watch with updated features.
on August 8, 2026
Posted by: mkmagu
Just received my new Watch 9 the other day, love the new features. I like that I can use the band that fit my watch 8 the only issue I have which I dinged 1 star on is it can not use my 3rd party charging station. My station had no problems charging my watch 8. Watch 9 states it's not compatible with the charging station. I tried updating the charging station but that too will not work. So far the only charger that will work is the one that came with the watch which I'm not a big fan of.
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and sporty
on August 8, 2026
Posted by: Dmira211
[This review was collected as part of a promotion.] I had galaxy 7 watch for awhile and I chose to upgrade to galaxy9 while upgrading to a new phone and i love the color for the band for this new series!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 9
on August 8, 2026
Posted by: MG11798
[This review was collected as part of a promotion.] I chose the galaxy watch 9 for my wife. She's had a very old model galaxy watch for the longest and it was definitely time for an upgrade. She absolutely loves it! He favorite features in general is getting to read and respond to text without pulling her phone out when she is at work. And being able to track her steps since she walks ALOT! The 44mm size offers a big enough screen that she says is the "perfect size" 👌.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Overheating
on August 8, 2026
Posted by: Barbra4J
[This review was collected as part of a promotion.] I've had the watch for 2 days and it's overheating, to the point it feels like its going to burn my skin. I would like it replaced, I traded my 8 in for it,now I wonder if it was a mistake???.
Value
2
Response from Samsung USBy R&R Team, August 10, 2026
Howdy Barbra4J,
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch9. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn what factors may impacting the temperature of your new device. Feel free to contact Samsung Support afterward if you would like additional assistance. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch9. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn what factors may impacting the temperature of your new device. Feel free to contact Samsung Support afterward if you would like additional assistance. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Written by a customer while visiting Samsung US