Customer reviews from Samsung US
Samsung - Galaxy Watch9 Aluminum Smartwatch 44mm LTE - Silver - (2026)
Average customer rating
4.8
(974 Reviews)
Rating breakdown 974 reviews
5 Stars
819
4 Stars
117
3 Stars
21
2 Stars
7
1 Star
10
30%of customers recommend this product.
(
3 out of
10)
Customer Reviews for Samsung - Galaxy Watch9 Aluminum Smartwatch 44mm LTE - Silver - (2026)
Customer Rating
4
Mostly love it...
on August 15, 2026
Posted by: MzWildfireXXX
[This review was collected as part of a promotion.] The only thing I don't like is it keeps locking and won't read it's on my arm sometimes but I believe a new band will fix that. I also wish there was a way to make Google wallet your main tap to pay option without having to open the app first instead of Samsung wallet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly satisfied.. so far
on August 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This is the third Galaxy watch I've owned. I chose this model based on it's functionality and price. Besides time, I use it to track weather, messages, mail, health, and exercise. The reason I didn't provide a 5th star is that the watch face I had on my Galaxy watch 6 had weather, fitness, stress, battery. I can't find the face like I used to have. The one in using is very fitness oriented but some of it is duplicitous.. steps is represented the times.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Watch, but Meh Battery
on August 15, 2026
Posted by: Peachy3
[This review was collected as part of a promotion.] I chose to upgrade to the Watch 9 from a Watch 7 to hopefully benefit from the more efficient processor and the same battery size. I would think that this would drastically improve the battery life. However, I'm getting around 1.5 days with the always-on display turned off. I'm hoping that it will improve with battery optimization updates, but right now it seems a bit underwhelming. Everything else works great though. Stable connection, great screen, and I love all the Samsung Health benefits.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade for the win
on August 15, 2026
Posted by: Trashpanda
[This review was collected as part of a promotion.] I'm a creature of habit. I hate getting new devices, taking the time to learn them. My previous samsung watch lasted forever but I finally got tired of keeping it charged (the actual battery lasted me wayyyy longer than it should have). I'm so glad I chose to upgrade to the newest version. Everything is intuitive. I love that I can now see photos from text messages right on my watch. It helps me prioritize message responding even better. One thing im trying to learn is how to setup the blood pressure tracking. Its a little harder than expected but may be user error. As a health care provider I would not hesitate to recommend this watch to a patient because of the features it has for health maintenence, cardiovascular load and health information is sooo important. As is the coaching to help maximize movement during the day on your high energy days. Its beginner friendly and teaches you so much about yourself. Looking forward to finding even more features as I explore.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the watch 4!
on August 15, 2026
Posted by: Gr8watch
[This review was collected as part of a promotion.] I chose the watch 9 after having the watch 4 for years its sleek design and upgraded system makes it feel so much faster and updated than my old one. Did purchase a case for the watch as I am working in a high hazard job. Being able to track my health directly from the watch is amazing 10 out of 10 would recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new watch
on August 15, 2026
Posted by: Bettikins
[This review was collected as part of a promotion.] I get the new watch every year. I love having the latest and greatest. I don't know what if do without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first watch
on August 15, 2026
Posted by: Charlie
[This review was collected as part of a promotion.] I just chose this watch and it is my first wearable and I love it, so many features easy to use and I keep finding new things to do and track
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Missed the Mark on this one.
on August 14, 2026
Posted by: DMoney6
[This review was collected as part of a promotion.] I'll start with the good. I like the look of the watch and the bands. Coming from the watch 7,I would say that this is an upgrade. I also like the new watch faces. They are quite fun. The health features have improved, offering more insight into my health.
The bad. The battery is clearly worse in this years iteration than in previous years. I barely make it a day with the same settings in my watch 7 that got me at least a day and a half. I know it's still early but this is disappointing. I'm also experiencing some sound issues while connected to a call. Overall this is a bit disappointing and I'm awaiting a fix from Samsung. I choose to keep this watch because I already sent my trade in back to Samsung.
The bad. The battery is clearly worse in this years iteration than in previous years. I barely make it a day with the same settings in my watch 7 that got me at least a day and a half. I know it's still early but this is disappointing. I'm also experiencing some sound issues while connected to a call. Overall this is a bit disappointing and I'm awaiting a fix from Samsung. I choose to keep this watch because I already sent my trade in back to Samsung.
Value
3
Response from Samsung USBy R&R Team, August 17, 2026
Howdy SMoney6,,
Thanks for taking the time to share your feedback with us regarding your experience using the new Samsung Galaxy Watch9. Your candor is appreciated as we continue to make improvements on our product line to best suit the needs of our customer base. The Galaxy Watch9 40mm version has a 390 mAh battery while the 44mm version offers a 445 mAh battery. The higher capacity allows your Galaxy Watch9 to require less frequency in charging. This means you can keep the Watch powered throughout the day with minimal downtime. While you're using your Galaxy Watch9 without enabling AOD, you should expect to receive about 40 hours of usage time. Up to 30 hours if you're utilizing AOD! If you're experiencing less than optimal battery life on your new device, please take a moment to check out the resources shared below to help resolve what you may be experiencing. If you have any questions for us or if you would like further assistance, please let us know by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10007314/
Thanks for taking the time to share your feedback with us regarding your experience using the new Samsung Galaxy Watch9. Your candor is appreciated as we continue to make improvements on our product line to best suit the needs of our customer base. The Galaxy Watch9 40mm version has a 390 mAh battery while the 44mm version offers a 445 mAh battery. The higher capacity allows your Galaxy Watch9 to require less frequency in charging. This means you can keep the Watch powered throughout the day with minimal downtime. While you're using your Galaxy Watch9 without enabling AOD, you should expect to receive about 40 hours of usage time. Up to 30 hours if you're utilizing AOD! If you're experiencing less than optimal battery life on your new device, please take a moment to check out the resources shared below to help resolve what you may be experiencing. If you have any questions for us or if you would like further assistance, please let us know by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10007314/
Written by a customer while visiting Samsung US