Customer reviews from Samsung US
Samsung - Galaxy Watch9 Aluminum Smartwatch 40mm LTE - Cream - (2026)
Average customer rating
4.8
(897 Reviews)
Rating breakdown 897 reviews
5 Stars
761
4 Stars
105
3 Stars
16
2 Stars
5
1 Star
10
30%of customers recommend this product.
(
3 out of
10)
Customer Reviews for Samsung - Galaxy Watch9 Aluminum Smartwatch 40mm LTE - Cream - (2026)
Customer Rating
5
Beautiful upgrade
on August 29, 2026
Posted by: AngieM
[This review was collected as part of a promotion.] I upgraded from a Samung watch 5. This is such a great upgrade. Great new features. I love all the new workout insights. The blood pressure monitor is very accurate. I'm so happy with my new watch!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch9 Highly Recommend
on August 29, 2026
Posted by: FitnessGirlie316
[This review was collected as part of a promotion.] I'm so happy I chose the Galaxy Watch9. I lead an active lifestyle in the gym five days a week, daily physical activity and clean eating while also working 10 hour shifts. Not only does the Watch9 monitor my activity, it also monitor my sleep, blood pressure, recovery and readiness for daily physical exertion. I can track my food and water and soooo much more!!! Then, at work, it keeps me on track being able to receive calls, texts, and other messages even when I'm away from my phone. In case you're wondering, battery life is excellent! I charge it when I'm showering and wear it the rest of the time day & night. I honestly can't function well without my watch tracking everything & helping me out. As a side note, it's highly customizable to your needs. I definitely recommend the Galaxy Watch9.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 9 LTE
on August 28, 2026
Posted by: Daimi3nn
[This review was collected as part of a promotion.] I love the design of them now that Samsung has changed it and I love it. I chose this one specifically because of all the new health features. Being able to track blood pressure, blood oxygen, running, sleep tracking, etc I mean everything! It's perfect for keeping up my schedule. Not having to carry my phone at all times is a definite plus! Did I happen to say all the features to keep a better eye on my health? The connectivity is great but the battery is amazing! I've had to charge it once every other day. So you really can't beat that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 9 - a very nice watch
on August 28, 2026
Posted by: RayFromFlorida
[This review was collected as part of a promotion.] Samsung Galaxy Watch 9 Review
I’m very happy with the Galaxy Watch 9. The screen is bright, clear, and easy to read, even at a quick glance. The watch also responds very quickly, with smooth navigation and apps opening without noticeable delays.
The overall design and functionality make it a great everyday smartwatch, and it feels like a solid upgrade in performance and usability.
My only slight complaint is that the Watch 9 is not compatible with the watch bands I used on my previous Galaxy Watch 7. It would have been nice to be able to reuse those bands.
Overall, I’m very pleased with the Galaxy Watch 9 and would definitely recommend it to anyone looking for a responsive smartwatch with an excellent, easy-to-read display.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has great features
on August 28, 2026
Posted by: SamsungBaby
[This review was collected as part of a promotion.] I chose the Galaxy watch9, because it showed that I can monitor my heart rate; blood pressure and more, for me this would be great with my journey to loose weight. Sadly, I am still trying to figure my watch out; as I am unable to get it to sync to do a blood pressure check, or even occupy any of the health features on the watch. I did learn that the watch comes with different face settings, which is a big help for me because the watch genuinely counts my steps throughout the day. Which I believe is the only health feature I've been able to use, it has texting, calling, I can get online and watch YouTube. All great features, I didn't know it came with; I'm still learning about the watch though, so for now 3 stars.
Value
3
Response from Samsung USBy R&R Team, August 28, 2026
Hello SamsungBaby,
We want to express our gratitude for you sharing your thoughts about your experience using the Samsung Galaxy Watch9. We're thrilled to hear that you're getting to know your new device and features. We understand that transitioning to new devices can come with a bit of a learning curve. No need to worry, we have a wealth of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. You can utilize the blood pressure feature on your Galaxy Watch9 by pairing it with a Samsung Galaxy smartphone and calibrating it with a standard upper-arm blood pressure cuff. For your convenience, we have shared a few of these resources below for your review. Feel free to check them out when you have the time and reach out to Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Check your blood pressure using a Galaxy smartwatch
https://www.samsung.com/us/support/answer/ANS10010530/
Use and manage trackers in Samsung Health
https://www.samsung.com/us/support/answer/ANS10001351/
Track your Vitals in Samsung Health using the Galaxy Watch9 or Watch Ultra2
https://www.samsung.com/us/support/answer/ANS10013280/
We want to express our gratitude for you sharing your thoughts about your experience using the Samsung Galaxy Watch9. We're thrilled to hear that you're getting to know your new device and features. We understand that transitioning to new devices can come with a bit of a learning curve. No need to worry, we have a wealth of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. You can utilize the blood pressure feature on your Galaxy Watch9 by pairing it with a Samsung Galaxy smartphone and calibrating it with a standard upper-arm blood pressure cuff. For your convenience, we have shared a few of these resources below for your review. Feel free to check them out when you have the time and reach out to Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Check your blood pressure using a Galaxy smartwatch
https://www.samsung.com/us/support/answer/ANS10010530/
Use and manage trackers in Samsung Health
https://www.samsung.com/us/support/answer/ANS10001351/
Track your Vitals in Samsung Health using the Galaxy Watch9 or Watch Ultra2
https://www.samsung.com/us/support/answer/ANS10013280/
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic upgrade. Features galore!
on August 27, 2026
Posted by: Michaelb
[This review was collected as part of a promotion.] I upgraded my Galaxy Watch 4 to this watch (Galaxy Watch 9) not expecting any differences. I loved my watch and was happy with just getting a new one. WOW! was I amazed at the additional features and the quality upgrade. I chose this watch for the simple design, rather than the Ultra's complex design. I kept thinking that I might just have a mediocre watch and hesitated at buying it. But I was sooooo wrong. Don't think by getting the Watch 9 you're getting a downgrade from the Ultra, because you're not. It's got all the same features. There are a couple software differences, but nothing that will hinder your daily use. I considered the Ultra, which in itself is an awesome watch and looks really premium, but the Watch 9 is plenty for the average person to enjoy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible features for health and wellness monito
on August 27, 2026
Posted by: Explorist
[This review was collected as part of a promotion.] This watch has the best health and wellness monitoring features of any health monitoring watch. I was blown away by the antioxidant index and the AGEs index.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad Bluetooth
on August 27, 2026
Posted by: Whyyyyy
from Topeka, KS
I so badly want this watch, but have to send it back. The watch will not maintain a stable Bluetooth connection with headphones while walking/running. It constantly has disruptions while playing music. It doesn't matter if it's downloaded or streaming via LTE, it just skips all the time. I've tried all of the newest Galaxy watches, and they all experience the same issue. I even bought the Galaxy buds 4 pro headphones to see if that will help, but it didn't. I actually love everything else about this watch, but the main function I need is convenient wireless music while working out, and this watch perform. I'm going to give a different watch a try, which is very disappointing.
What's even more disappointing is this generic AI response blaming me for the problem. It's a brand new watch, with brand new earbuds. Of course I have tried many options to solve the problem, but it sounds like this is a hardware problem for this generation of watches, as many people on reddit are experiencing the same problem. Samsung obviously doesn't care since they are using AI to respond to all these reviews.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, August 27, 2026
Hey there Whyyyyy,
Thank you for getting in touch with us about your experience using the Samsung Galaxy Watch9. We understand how frustrating this situation must be with your daily routine interrupted. Typically, restarting your paired devices (phones, tablets, watches, rings, PCs) allow your devices to clear any temporary glitches that may occur. Here are a few steps you can take to help resolve your Bluetooth connectivity:
* Unpair the device: Go to Settings > Connections > Bluetooth, tap the gear icon next to the accessory, and choose Unpair or Unlink.
* Reconnect the accessory: Put the Bluetooth device back into pairing mode and pair it with your Galaxy device again.
* Reset network settings: Go to Settings > General management > Reset > Reset mobile network settings or Reset network settings to refresh all Wi-Fi, mobile data, and Bluetooth connections.
* Check for updates: Make sure your Galaxy phone or tablet has the latest software installed by going to Settings > Software update.
For your convenience, I have linked some resources below for your review. Please let us know if you would like additional assistance afterward by reaching out to Samsung Support. We're here to help! Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Thank you for getting in touch with us about your experience using the Samsung Galaxy Watch9. We understand how frustrating this situation must be with your daily routine interrupted. Typically, restarting your paired devices (phones, tablets, watches, rings, PCs) allow your devices to clear any temporary glitches that may occur. Here are a few steps you can take to help resolve your Bluetooth connectivity:
* Unpair the device: Go to Settings > Connections > Bluetooth, tap the gear icon next to the accessory, and choose Unpair or Unlink.
* Reconnect the accessory: Put the Bluetooth device back into pairing mode and pair it with your Galaxy device again.
* Reset network settings: Go to Settings > General management > Reset > Reset mobile network settings or Reset network settings to refresh all Wi-Fi, mobile data, and Bluetooth connections.
* Check for updates: Make sure your Galaxy phone or tablet has the latest software installed by going to Settings > Software update.
For your convenience, I have linked some resources below for your review. Please let us know if you would like additional assistance afterward by reaching out to Samsung Support. We're here to help! Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Written by a customer while visiting Samsung US