Customer reviews from sharkninja.com
Ninja - CRISPi Pro 6-in-1 DualZone Glass Air Fryer, 8 quart, Dishwasher safe - Vista Green
Average customer rating
4.7
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
65
4 Stars
5
3 Stars
3
2 Stars
2
1 Star
2
67%of customers recommend this product.
(
6 out of
9)
Customer Reviews for Ninja - CRISPi Pro 6-in-1 DualZone Glass Air Fryer, 8 quart, Dishwasher safe - Vista Green
Posted by: Anonymous
Verified Purchase:Yes
We absolutely love this! It’s so easy to use and we’re making such good family dinners.
Written by a customer while visiting sharkninja.com
Posted by: Southworth
from Mechanicsville,Virginia
Gender:Male
Verified Purchase:Yes
Mine makes a rattling when on just makes a lot of noise
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja US, October 20, 2026
Hi there,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your Crispi DualZone Dual Basket Glass Air Fryer is making a rattling noise during operation. We understand how concerning this can be, especially when you are expecting the appliance to operate smoothly. While some operational noise is normal during cooking due to the fan and airflow system, a persistent rattling sound is not typically expected. It may be helpful to check that the crisper plates, baskets, and any removable components are correctly seated and free from movement, as loose accessories can sometimes cause rattling during use. If the noise continues after checking the components, we recommend contacting our Customer Support Team for further assistance and assessment of the unit. Providing a video of the noise may help the team better understand the issue and determine the appropriate next steps.
https://support.sharkninja.com/contact-us
Kind regards,
SharkNinja
Thank you for taking the time to share your feedback.
We’re sorry to hear that your Crispi DualZone Dual Basket Glass Air Fryer is making a rattling noise during operation. We understand how concerning this can be, especially when you are expecting the appliance to operate smoothly. While some operational noise is normal during cooking due to the fan and airflow system, a persistent rattling sound is not typically expected. It may be helpful to check that the crisper plates, baskets, and any removable components are correctly seated and free from movement, as loose accessories can sometimes cause rattling during use. If the noise continues after checking the components, we recommend contacting our Customer Support Team for further assistance and assessment of the unit. Providing a video of the noise may help the team better understand the issue and determine the appropriate next steps.
https://support.sharkninja.com/contact-us
Kind regards,
SharkNinja
Written by a customer while visiting sharkninja.com
Posted by: KellyBoBelly
Verified Purchase:Yes
This air fryer looks great on the counter and is soooo much easier to clean than my older metal one.
The only downside we've noticed is that it does take a bit longer for food to cook than our old one, but the ease of cleaning more than makes up for it.
I really love the rose pink color too, i hope ninja keeps making appliances in this color way.
The only downside we've noticed is that it does take a bit longer for food to cook than our old one, but the ease of cleaning more than makes up for it.
I really love the rose pink color too, i hope ninja keeps making appliances in this color way.
Written by a customer while visiting sharkninja.com
Posted by: EVKjr
from Western NC
Gender:Male
Verified Purchase:Yes
There is a small micro switch in the inside top front that the glass pushes upon insertion. My first time using it the machine kept saying “add pot” as if I hadn’t inserted the glass. Turns out that the switch was sticking and I had to send the unit back. Still waiting for a replacement. I assume I’ll enjoy the unit when it works.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja US, October 12, 2026
Hi there,
Thank you for taking the time to share your feedback.
We are sorry to hear that your first experience with the Ninja Crispi Dual Zone Glass Air Fryer was affected by an issue with the unit's detection switch. We understand how disappointing it must have been to be unable to use the product as intended and then have to return it shortly after purchase. The "add pot" message is intended to appear when the cooking container is not correctly detected by the unit. Based on the experience you described, it appears the component responsible for detecting the glass container was not functioning properly, and we appreciate you bringing this to our attention. We also understand the inconvenience of having to wait for a replacement before being able to fully experience the product's features. We appreciate your patience throughout this process and are pleased that a replacement has already been arranged. Should you require any further assistance regarding your replacement unit once it arrives, please do not hesitate to contact our Support Team:
https://support.sharkninja.com/contact-us
Kind regards,
SharkNinja
Thank you for taking the time to share your feedback.
We are sorry to hear that your first experience with the Ninja Crispi Dual Zone Glass Air Fryer was affected by an issue with the unit's detection switch. We understand how disappointing it must have been to be unable to use the product as intended and then have to return it shortly after purchase. The "add pot" message is intended to appear when the cooking container is not correctly detected by the unit. Based on the experience you described, it appears the component responsible for detecting the glass container was not functioning properly, and we appreciate you bringing this to our attention. We also understand the inconvenience of having to wait for a replacement before being able to fully experience the product's features. We appreciate your patience throughout this process and are pleased that a replacement has already been arranged. Should you require any further assistance regarding your replacement unit once it arrives, please do not hesitate to contact our Support Team:
https://support.sharkninja.com/contact-us
Kind regards,
SharkNinja
Written by a customer while visiting sharkninja.com
Posted by: GIGI9
from Morgantwn WV
Gender:Female
Verified Purchase:Yes
Much smaller cooking space than expected and cooking times are longer than usual. Way overpriced for what you are getting.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, SharkNinja, October 7, 2026
Hi there,
Thank you for taking the time to share your review.
We're sorry to hear that the product has not met your expectations. We understand how disappointing it must be when the cooking capacity is smaller than anticipated and you're finding that cooking times are longer than you're used to. We appreciate you bringing this to our attention, as we know that size, performance, and value for money are important factors when choosing a cooking appliance. Your feedback is important to us and helps us improve both our products and overall customer experience. If you would like to discuss your experience further, please contact our support team by clicking the link below.
https://support.sharkninja.com/contact-us
Kind Regards,
SharkNinja
Thank you for taking the time to share your review.
We're sorry to hear that the product has not met your expectations. We understand how disappointing it must be when the cooking capacity is smaller than anticipated and you're finding that cooking times are longer than you're used to. We appreciate you bringing this to our attention, as we know that size, performance, and value for money are important factors when choosing a cooking appliance. Your feedback is important to us and helps us improve both our products and overall customer experience. If you would like to discuss your experience further, please contact our support team by clicking the link below.
https://support.sharkninja.com/contact-us
Kind Regards,
SharkNinja
Written by a customer while visiting sharkninja.com
Customer Rating
5
on September 27, 2026
Posted by: Shan246810!
Gender:Female
I bought this for my daughter. I did by this as a Christmas present. I didn’t want to miss out on her favorite color.
Written by a customer while visiting sharkninja.com
Customer Rating
5
A game changer for the air fryer community
on September 22, 2026
Posted by: caseyG
This thing is a game changer! I’ve been using air fryers for about 5 years now, and tried many different brands, but my biggest issue has always been usable space. That worry is gone with the ninja crispi dual.
I love that I can cook a full size meal with this, instead of having to strategically layer or time my food prep when cooking multiple items. The dual makes it super easy to do a protein on one side and a veggie or side on another and cook them at the right temperature. It even has a smart finish feature that can ensure both sides finish at the same time even when it requires different times and temperatures
The 4qt is the perfect size for a family of two. They’re a little shallow, but wide enough that I haven’t had any issues.
Cleanup is easy too. It says they’re dishwasher safe, but I don’t mind washing them by hand.
I also love being able to watch the food cook through the glass containers, and the best part is that they act as storage containers when done, which means less dishes and Tupperware. It truly is an all in one
Written by a customer while visiting influenster.com
Customer Rating
5
Love it , very easy to use !
on September 20, 2026
Posted by: Anonymous
Gender:Female
I love it !!!
The double cooking just makes everything so easy . I had the ninja all in one pressure cooker for a long time when I broke I was upset and prefer this one and it did not disappoint . Very happy ! Love my ninja products 🫶🏽
The double cooking just makes everything so easy . I had the ninja all in one pressure cooker for a long time when I broke I was upset and prefer this one and it did not disappoint . Very happy ! Love my ninja products 🫶🏽
Written by a customer while visiting sharkninja.com