Customer reviews from Samsung US
Samsung - Galaxy Watch9 Aluminum Smartwatch 40mm BT - Cream - (2026)
Average customer rating
4.8
(852 Reviews)
Rating breakdown 852 reviews
5 Stars
728
4 Stars
100
3 Stars
14
2 Stars
4
1 Star
6
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Samsung - Galaxy Watch9 Aluminum Smartwatch 40mm BT - Cream - (2026)
Customer Rating
4
Samsung Galaxy Watch 9
on August 9, 2026
Posted by: Useforhealth
[This review was collected as part of a promotion.] This is my fourth Galaxy watch dating back to the gear S3 Frontier. My most recent watch was the Galaxy watch 7 which I loved. So far I enjoy the new Galaxy watch 9 but my only complaint is the small band that it comes with is not comparable inside to the Galaxy watch 7. It barely fits my wrist and I will not be faced with having to buy a new watch band when in watches past the small band fit with three to four loops of excess room. Otherwise I really like the fitness of the watch 9 compared to the watch 7 and find that it forms to my wrist so much better. The battery seems to be a little better as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Most important Watch
on August 9, 2026
Posted by: Box4ver
[This review was collected as part of a promotion.] This watch for its light weight was a no brainer. I can't believe how responsive this watch is. Its light, powerfully and has great ai features. Im delighted that I chose this watch for my everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Watch with updated features.
on August 8, 2026
Posted by: mkmagu
Just received my new Watch 9 the other day, love the new features. I like that I can use the band that fit my watch 8 the only issue I have which I dinged 1 star on is it can not use my 3rd party charging station. My station had no problems charging my watch 8. Watch 9 states it's not compatible with the charging station. I tried updating the charging station but that too will not work. So far the only charger that will work is the one that came with the watch which I'm not a big fan of.
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and sporty
on August 8, 2026
Posted by: Dmira211
[This review was collected as part of a promotion.] I had galaxy 7 watch for awhile and I chose to upgrade to galaxy9 while upgrading to a new phone and i love the color for the band for this new series!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 9
on August 8, 2026
Posted by: MG11798
[This review was collected as part of a promotion.] I chose the galaxy watch 9 for my wife. She's had a very old model galaxy watch for the longest and it was definitely time for an upgrade. She absolutely loves it! He favorite features in general is getting to read and respond to text without pulling her phone out when she is at work. And being able to track her steps since she walks ALOT! The 44mm size offers a big enough screen that she says is the "perfect size" 👌.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Overheating
on August 8, 2026
Posted by: Barbra4J
[This review was collected as part of a promotion.] I've had the watch for 2 days and it's overheating, to the point it feels like its going to burn my skin. I would like it replaced, I traded my 8 in for it,now I wonder if it was a mistake???.
Value
2
Response from Samsung USBy R&R Team, August 10, 2026
Howdy Barbra4J,
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch9. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn what factors may impacting the temperature of your new device. Feel free to contact Samsung Support afterward if you would like additional assistance. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch9. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn what factors may impacting the temperature of your new device. Feel free to contact Samsung Support afterward if you would like additional assistance. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for daily basis
on August 8, 2026
Posted by: Ettenin
[This review was collected as part of a promotion.] I’ve been really enjoying my Samsung Galaxy Watch9 and how easily it fits into my daily routine. I chose this watch because I wanted something that could keep me connected while also helping me stay organized and active throughout the day.
I use it for notifications, calls, messages, checking the time, tracking my daily activity, and keeping up with my workouts. I also like being able to quickly check information without having to take my phone out of my pocket. During the day, it’s especially convenient for staying on top of work and keeping track of my schedule.
One of my favorite things is how the watch makes everyday tasks more convenient. Whether I’m exercising, working, relaxing, or out running errands, I can quickly access the information I need right from my wrist.
Overall, the Galaxy Watch9 has become a useful part of my everyday routine. It’s convenient, easy to use, and helps me stay connected and active without constantly reaching for my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade. Fast and intuitive.
on August 8, 2026
Posted by: Mb1234
[This review was collected as part of a promotion.] I chose this watch to upgrade from a watch 5 pro and have been amazed by the speed, battery life and additional features.
I love the new Samsung health dashboard, it makes it very easy to see all the data the watch collects.
I would definitely buy this watch again.
Value
5
Written by a customer while visiting Samsung US