Customer reviews from Samsung US
Samsung - Galaxy Watch9 Aluminum Smartwatch 40mm BT - Cream - (2026)
Average customer rating
4.8
(849 Reviews)
Rating breakdown 849 reviews
5 Stars
726
4 Stars
100
3 Stars
14
2 Stars
4
1 Star
5
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Samsung - Galaxy Watch9 Aluminum Smartwatch 40mm BT - Cream - (2026)
Customer Rating
5
Upgraded from 7 to 9
on August 10, 2026
Posted by: Androidpnw
[This review was collected as part of a promotion.] Great upgrade, latest software works well with my 26 ultra. Still messing with the new blood pressure monitor. You have to have a 3 cuff readings to calibraye the watch. New band is much softer and easier to wear than the last version i had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Galaxy Watch 9
on August 10, 2026
Posted by: Batgrl21
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Watch 9 and couldn’t be happier! It’s sleek, comfortable, easy to use, and works seamlessly with my Samsung phone. Great features, beautiful display, and excellent performance. Definitely a 5-star smartwatch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wireless incompatibility
on August 10, 2026
Posted by: BRIAN
from West Bend Wisconsin
All older wireless chargers will not work with the Watch 9 to charge the battery. Only the original charging cable with the device. Disappointing that there was no mention of that.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Watch 9 is Ok so far.
on August 10, 2026
Posted by: AnRoc1
[This review was collected as part of a promotion.] I have been using Galaxy watches since the Gear and most recently had the Galaxy Watch 7 44mm and decided to upgrade to the Galaxy Watch 9 44mm. I'm honestly not very satisfied with it and feel the 7 was better for the following reasons:
1. In my opinion the Watch 7 had better wrist straps than the 9.
2. I'm not liking the squircle design as much and find the rounded design to be better.
3. The Watch 9 does not lay flat to charge on the the Samsung dual wireless charger. This is a miss on Samsung's part. Only way to use the dual charger is to fold the wrist straps in opposite direction and loop them, which is annoying.
Otherwise it's not much different from than the 7 on how it functions. As for the battery after 12 hrs of usage its down to 65%. The responsive seems fine with no noticeable lag. I'm interested to see what improvement the Watch 10 will bring.
1. In my opinion the Watch 7 had better wrist straps than the 9.
2. I'm not liking the squircle design as much and find the rounded design to be better.
3. The Watch 9 does not lay flat to charge on the the Samsung dual wireless charger. This is a miss on Samsung's part. Only way to use the dual charger is to fold the wrist straps in opposite direction and loop them, which is annoying.
Otherwise it's not much different from than the 7 on how it functions. As for the battery after 12 hrs of usage its down to 65%. The responsive seems fine with no noticeable lag. I'm interested to see what improvement the Watch 10 will bring.
Value
3
Response from Samsung USBy R&R Team, August 11, 2026
Aloha AnRoc1,
Thank you for taking the opportunity to share your initial impression with us about the new Samsung Galaxy Watch9. Your sentiments are invaluable to us as we continue to innovate while improving our product line to align with the needs of our customers. The Galaxy Watch9 is a great addition to any user as it offers a brighter 3,000-nit screen, a faster Snapdragon chip, and new AI health vitals tracking compared to the Galaxy Watch7. If your Galaxy Watch9 does not lay flat on your wireless charger, you can remove the band, change to a flatter strap option, or prop your device up so that the center makes direct contact with your wireless charging pad. Feel free to review some of the resources linked below and let us know afterward if you'd like further assistance by reaching out to Samsung Support. Thank you for being an integral part of the Galaxy ecosystem!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
How to charge your Samsung Galaxy smart watch
https://www.samsung.com/us/support/answer/ANS10003743/
Thank you for taking the opportunity to share your initial impression with us about the new Samsung Galaxy Watch9. Your sentiments are invaluable to us as we continue to innovate while improving our product line to align with the needs of our customers. The Galaxy Watch9 is a great addition to any user as it offers a brighter 3,000-nit screen, a faster Snapdragon chip, and new AI health vitals tracking compared to the Galaxy Watch7. If your Galaxy Watch9 does not lay flat on your wireless charger, you can remove the band, change to a flatter strap option, or prop your device up so that the center makes direct contact with your wireless charging pad. Feel free to review some of the resources linked below and let us know afterward if you'd like further assistance by reaching out to Samsung Support. Thank you for being an integral part of the Galaxy ecosystem!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
How to charge your Samsung Galaxy smart watch
https://www.samsung.com/us/support/answer/ANS10003743/
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 9...wow!
on August 10, 2026
Posted by: LizH80
[This review was collected as part of a promotion.] I chose the Galaxy Watch9 because I wanted a smartwatch that looks great, is easy to use, and helps me stay more connected to my health. One of the most important features for me is the heart monitoring. I really appreciate being able to keep an eye on my heart rate throughout the day and have that information right on my wrist. I also love the activity and workout tracking, bright and clear display, and how seamlessly it works with my Samsung phone. Whether I’m working, staying active, or keeping up with calls and messages, I use it every day. The health features give me even more reason to wear it consistently. I’m really happy I chose the Watch9!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 9...wow!
on August 10, 2026
Posted by: LizH80
[This review was collected as part of a promotion.] I chose the Galaxy Watch9 because I wanted a smartwatch that looks great, is easy to use, and helps me stay more connected to my health. One of the most important features for me is the heart monitoring. I really appreciate being able to keep an eye on my heart rate throughout the day and have that information right on my wrist. I also love the activity and workout tracking, bright and clear display, and how seamlessly it works with my Samsung phone. Whether I’m working, staying active, or keeping up with calls and messages, I use it every day. The health features give me even more reason to wear it consistently. I’m really happy I chose the Watch9!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does not disappoint!
on August 10, 2026
Posted by: Foxyloxy
[This review was collected as part of a promotion.] I recently purchased the new Samsung Galaxy watch 9 (44m) to upgrade from my Galaxy watch 7 and am so happy I did! I chose to purchase the upgrade because of the new features it offered, along with the longer lasting battery and the advanced Snapdragon chip. The battery lives up to what they promise, giving a longer use time between charges. The updated health features are more accurate and include a lot more health features then on my previous model. I especially enjoy the easy use of the apps with both the watch WEAR app and the Samsung Health app. The sleep tracker and coaching have been a huge help on a daily basis allowing me to adjust my sleep habits accordingly. I also REALLY love the energy tracker that breaks down my daily habits, exercise and so much more to give me an idea of what my day will be like and explain why I may be feeling good or bad physically! The large 44m screen is very easy to navigate as well as read (which I need at my age lol). Overall, I would highly recommend as not just an upgrade but as the best smartwatch on the market that you can buy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch. Wish battery lasted longer
on August 10, 2026
Posted by: H0nest
[This review was collected as part of a promotion.] I chose the galaxy watch 9 because I loved my galaxy watch 5pro and used it for 4 years and wanted to upgrade. I am happy with all of the new health features but I just wish the battery lasted longer and that the charging didn't take so long. If they further upgraded the battery and added fast charging then no other watch would be able to compete and they would lead the market.
Value
4
Written by a customer while visiting Samsung US