Customer reviews from Samsung US
Samsung - Galaxy Watch9 Aluminum Smartwatch 40mm BT - Cream - (2026)
Average customer rating
4.8
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
725
4 Stars
100
3 Stars
14
2 Stars
4
1 Star
5
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Samsung - Galaxy Watch9 Aluminum Smartwatch 40mm BT - Cream - (2026)
Customer Rating
5
My first watch
on August 15, 2026
Posted by: Charlie
[This review was collected as part of a promotion.] I just chose this watch and it is my first wearable and I love it, so many features easy to use and I keep finding new things to do and track
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Missed the Mark on this one.
on August 14, 2026
Posted by: DMoney6
[This review was collected as part of a promotion.] I'll start with the good. I like the look of the watch and the bands. Coming from the watch 7,I would say that this is an upgrade. I also like the new watch faces. They are quite fun. The health features have improved, offering more insight into my health.
The bad. The battery is clearly worse in this years iteration than in previous years. I barely make it a day with the same settings in my watch 7 that got me at least a day and a half. I know it's still early but this is disappointing. I'm also experiencing some sound issues while connected to a call. Overall this is a bit disappointing and I'm awaiting a fix from Samsung. I choose to keep this watch because I already sent my trade in back to Samsung.
The bad. The battery is clearly worse in this years iteration than in previous years. I barely make it a day with the same settings in my watch 7 that got me at least a day and a half. I know it's still early but this is disappointing. I'm also experiencing some sound issues while connected to a call. Overall this is a bit disappointing and I'm awaiting a fix from Samsung. I choose to keep this watch because I already sent my trade in back to Samsung.
Value
3
Response from Samsung USBy R&R Team, August 17, 2026
Howdy SMoney6,,
Thanks for taking the time to share your feedback with us regarding your experience using the new Samsung Galaxy Watch9. Your candor is appreciated as we continue to make improvements on our product line to best suit the needs of our customer base. The Galaxy Watch9 40mm version has a 390 mAh battery while the 44mm version offers a 445 mAh battery. The higher capacity allows your Galaxy Watch9 to require less frequency in charging. This means you can keep the Watch powered throughout the day with minimal downtime. While you're using your Galaxy Watch9 without enabling AOD, you should expect to receive about 40 hours of usage time. Up to 30 hours if you're utilizing AOD! If you're experiencing less than optimal battery life on your new device, please take a moment to check out the resources shared below to help resolve what you may be experiencing. If you have any questions for us or if you would like further assistance, please let us know by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10007314/
Thanks for taking the time to share your feedback with us regarding your experience using the new Samsung Galaxy Watch9. Your candor is appreciated as we continue to make improvements on our product line to best suit the needs of our customer base. The Galaxy Watch9 40mm version has a 390 mAh battery while the 44mm version offers a 445 mAh battery. The higher capacity allows your Galaxy Watch9 to require less frequency in charging. This means you can keep the Watch powered throughout the day with minimal downtime. While you're using your Galaxy Watch9 without enabling AOD, you should expect to receive about 40 hours of usage time. Up to 30 hours if you're utilizing AOD! If you're experiencing less than optimal battery life on your new device, please take a moment to check out the resources shared below to help resolve what you may be experiencing. If you have any questions for us or if you would like further assistance, please let us know by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch9
https://www.samsung.com/us/watches/galaxy-watch9/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10007314/
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on August 14, 2026
Posted by: Mrjosemgee
[This review was collected as part of a promotion.] Had the watch 4 classic before this and was needing an upgrade. The battery didn't last as long and it was becoming really slow. I'm glad I got it. It's a great upgrade that is a bigger screen. Bigger battery and overall, just a great unit.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features at a very reasonable price
on August 14, 2026
Posted by: DarrenB
[This review was collected as part of a promotion.] I really like the blood pressure capability. It appears to be fairly accurate when comparing to a cuff monitor. The heart rate and other health monitoring features are also great.
Fits well. Looks nice.
What more could you want?
Would highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New watch 9 40mm
on August 14, 2026
Posted by: ZfoldFan
[This review was collected as part of a promotion.] I chose to upgrade my old watch 5 with watch 9. The looks are slightly different, hopefully it is as good as 5.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Huge improvement from GW6
on August 14, 2026
Posted by: GoSamsung
[This review was collected as part of a promotion.] Since the original Galaxy Watch, I have been upgrading every two to three generations. I was waiting for a full circular design to come back but my GW6's battery has been draining more quickly than before, so I pre-ordered GW9 on the very first day. As usual, I chose the 44mm with black everything.
Despite my initial hesitation on the squircle design, once it was on my wrist, I actually did not mind at all! The new straps are way more comfortable too. Everything is very responsive and snappy and charging speed as well as battery life are significantly better.
After using it for a little over a week, what I really like the best is the health tracking features with improved sensors for sleep tracking. I wear my GW all the time except for when it's charging and I notice more consistent sleep tracking. Additional health trackers like blood pressure measurement and sleep apnea detection are great too. I don't need to worry about these yet, but once calibrated, the blood pressure measurement was pretty much identical to the one measured by a cuff blood pressure monitor.
All in all, the new GW9 is the perfect watch for those in the Galaxy ecosystem. I honestly don't see any room for improvements now, but I'm eager to see how Samsung improves upon with the following generations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In love with my Galaxy Watch 9
on August 14, 2026
Posted by: KayKay
[This review was collected as part of a promotion.] I chose to upgrade to the Galaxy watch 9 from the Galaxy watch 6, confident that I was making an investment to monitor my health and also as additional motivation for my fitness goals and let me say, I have NOT been disappointed! I love the updates, its faster and its everything I was looking for! Im beyond happy with my watch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 9 - Upgrade
on August 14, 2026
Posted by: Rachael
[This review was collected as part of a promotion.] I have been using thr Samsung Watch 4 for years. I chose to finally upgrade my watch based on the new Health features available and better battery life. I am definitely able to use my watch longer, overnight, and without battery anxiety. I was a little concerned about the new design on my tiny wrist, as the watch I had previously was a simple circle, but I quickly got used to it, and don't think it looks too large. I'm happy for the band that is completely adjustable.
Value
5
Written by a customer while visiting Samsung US