Customer Reviews for GE - 4-Slice Toaster with 7 Shade Settings and Extra Wide Slots - Snow White
Customer Rating
5
Bagel Button, Finished button
on November 2, 2023
Posted by: Jeffry1
from Aurora, CO
Excellent product and great for all breads, bagels and English muffins! Haven’t burned anything yet and don’t see it happening.Looks great and very modern looking.
It toasts unevenly and splotchy - light in some areas and very dark in others. Also one side toasted more than the other. I went thru all the suggested maintenance steps to no avail. It was somewhat that way when I first used it but I figured it would work thru it somehow but it only got worse! The most frustrating part is that I bought it to replace and old run-of-the-mill toaster that wasn't toasting properly either!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, October 27, 2023
Hello - Thank you so much for taking out some time to connect and share your experience. We're sorry to hear about the toaster not performing as expected. That is never the goal we are aiming for.
For the best assistance on this, we recommend taking advantage of the warranty and potentially getting this replaced. You can get in touch by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Toasted very unevenly. One side of bread toasted fine, the other side barely warm. I could see that the wires didn't light up much. This is a 4 slice toaster and both pairs of slots did the same thing, no accident or fluke.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, October 26, 2023
Good morning,
Thank you kindly for reaching out to us. We are very sorry to hear that your toaster is cooking uneven. This is certainly not the kind of quality we expect to see.
While we don't offer repair service for small appliances you may be eligible to exchange your product if it is covered by the warranty. Visit our small appliance returns page: https://www.geappliances.com/ge/service-and-support/small-appliance-returns.htm or call 1-800-GECARES (1-800-432-2737).
Please let us know if you have any further questions, as we are always here to help! -Charlie@GEAppliances
Product doesn’t toast both sides. This is my second one.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Devin, GE_Appliances, October 25, 2023
Hello,
Thank you for taking the time to provide a review on your new GE Appliances 4-slice toaster. We are sorry to hear that the toaster is not toasting on both sides. This is certainly not the quality that we expect. We recommend referring to page 7 of the owners manual at the link below for instructions on how to initiate a warranty claim:
love all the features. makes great toast. nice and shiny new toaster for me
Response from geappliances.comBy Devin, GE_Appliances, October 24, 2023
Hi there,
Thank you for taking the time to provide a review on your GE Appliances 4-slice toaster. We are happy to hear that you are enjoying all the features, and it makes great toast! We also love the sleek stainless-steel finish. Thank you for your review, and for trusting our brand for your home! -Devin@GEAppliances