Had a GE toaster that was approximately 15 years old that I finally needed to replace. This one works well. Two reasons for the 4 stars rather than 5 is in the design of this model. There is a gap all around the top where the sides meet the plate with the slots. This is going to let crumbs fall into it and there is no way to clean them out. Also the crumb trays are in the back of the toaster instead of the front like my old model which is going to be a lot more inconvenient.
The toaster works as it should, however , it’s not easy to open the bottom slots to clean. I wish it had a reheat button/functionality. Other than that, I’m glad I got it.