Customer Reviews for GE - 2-Slice Toaster with 7 Shade Settings and Extra Wide Slots - Onyx Black
Customer Rating
2
It looks great, Not so great otherwise
on March 6, 2023
Posted by: Kysweettea
from Tennessee
This is our second toaster. I returned the first one thinking we had just gotten a bad one. The toaster does work but it basically toasts only on one side like I’ve pushed the bagel button when I haven’t. All of the heating elements do not light up on it and did not on the first one either. Our last toaster was a GE and was a great toaster for years. Unfortunately we are not satisfied with this one.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
5
Response from geappliances.comBy Shayla@GEA, GE_appliances, March 8, 2023
Hello - While we greatly appreciate your loyalty to GE Appliances, we regret to learn that you have not had the best experience with this toaster. We understand toasting on only one side can be aggravating, and we apologize for any inconvenience this has caused. This is certainly not the ownership experience we'd want you to have.
We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. We recommend taking advantage of the limited one-year warranty and calling our service team at 1-800-626-2005 for the best assistance. We're always here if you need anything. We wish you the very best. -Shayla@GEA
I purchased a GE toaster because thru the years the appliances have preformed well and lasted for years with very minimal breakdowns. This toaster toasts dark on one side and light on the other so you have to stand over it and turn the bread. So, it doesn’t get used very much
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
2
Response from geappliances.comBy GE_Appliances, March 9, 2023
Hi- We appreciate the honest feedback. It means a lot.
We're sorry that you aren't fully satisfied with your new toaster. Your satisfaction is our goal and everything stated above will be taken into careful consideration. Sharing your experience helps us to better understand how to serve your appliance needs.
We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. We recommend taking advantage of the limited one-year warranty and calling our service team at 1-800-626-2005 for the best assistance. We're always here if you need anything. -Charlie@GEA
This is a great looking toaster, and it works... just not well. It has settings from 1 to 7, with half (e.g. setting 3.5) increments. Unfortunately, everything up until setting 5 is worthless. It will just add a bit of warmth to the bread. It is only at setting 5 that the bread will begin to slightly tan. On setting 6.5 the toast will be decently brown, but it will have an uneven pattern of light and dark areas.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, March 7, 2023
Hi,
We appreciate the honest feedback. It means alot.
We're sorry that you aren't fully satisfied with your new toaster. Your satisfaction is our goal and everything stated above will be taken into careful consideration. By sharing your experience, it helps us to better understand how to serve your appliance needs.
We recommend referring to page 5 of the owner's manual for some helpful information: