Just got this toaster about a week ago and after finding the right setting for the darkness level I like it is working great. Also like the cancel feature - just push the button and the toast or bagel pops up.
I have been very pleased with my purchase of this particular GE toaster. My old toaster failed after 15 years and I expect this model to be just as dependable. No special or hard to understand instructions. Pay attention to the safety precautions as you would any electrical appliance and it is simply plug and use. Thank you GE!