Customer reviews from Dyson
Dyson - Limited Edition Supersonic Nural Hair Dryer - Plum / Copper
Average customer rating
4
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
71
4 Stars
12
3 Stars
5
2 Stars
6
1 Star
18
69%of customers recommend this product.
(
57 out of
83)
Customer Reviews for Dyson - Limited Edition Supersonic Nural Hair Dryer - Plum / Copper
Posted by: Taylor
Gender:Female
Verified Purchase:Yes
This thing quit literally does not work. I have been a Dyson customer for 6+ years and am truly disappointed. I had sent my previous Dyson in for repairs & upon it taking a month to arrive back it broke again within two months. Long story short they sent me the brand new in box Nural & IT DOESNT WORK!!! KEPT SHUTTING OFF MID USE!!!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 26, 2026
Hi, thank you for sharing this with us. We’re sorry to hear that your new machine isn’t meeting the expectations set by your previous Dyson, especially regarding power and battery life. We understand how important those features are, and we truly appreciate you giving us the opportunity to help. If you experience any performance issues or would like us to take a closer look, you’re welcome to reach out through live chat at http://ms.spr.ly/6422QEF9j or call our support team at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST, and we’ll be glad to assist.
Written by a customer while visiting Dyson
Posted by: Jay L
Gender:Female
Verified Purchase:Yes
Great so far and quiet. Drying time greatly reduced from old dryer. Easy to handle. Many different attachments that I haven’t tried yet.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 22, 2026
Thank you for sharing your feedback with us. We’re glad to hear you’re experiencing quieter performance and faster drying times. We appreciate your comments about the attachments and how easy the dryer is to handle. If you have any questions as you explore the different features, we’re here to help. Enjoy your new dryer!
Written by a customer while visiting Dyson
Posted by: Hairspray
Verified Purchase:Yes
much too large and heavy with cord that take up too much space.
Response from DysonBy Dyson Customer Service, January 19, 2026
Hi there, thank you so much for your honest feedback. We appreciate you taking the time to share your thoughts about portability and size. We understand how important convenience and ease of use are when choosing a product. We're truly sorry for the inconvenience you’ve encountered with your order. Our team is ready to support you in finding the best solution for your needs.
If you’d like to discuss further, we invite you to reach out through our live chat or call our support team. Connecting with us gives us the opportunity to better understand your preferences and help make your experience with Dyson more enjoyable.
If you’d like to discuss further, we invite you to reach out through our live chat or call our support team. Connecting with us gives us the opportunity to better understand your preferences and help make your experience with Dyson more enjoyable.
Written by a customer while visiting Dyson
Posted by: Doll
Gender:Female
Verified Purchase:Yes
I'm in love! My curls look so good after using the diffuser, like I walked out of the salon! Im so happy I got it
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 19, 2026
Thank you for sharing your amazing feedback ! We’re delighted to hear that your curls look salon-perfect with the diffuser and that you’re loving the results. It’s fantastic to know you’re so happy with your purchase, experiences like yours are exactly what we strive for at Dyson. If you ever need styling tips, support, or just want to share more great results, we’re always here for you. Thanks again for choosing Dyson and for letting us be part of your styling routine!
Written by a customer while visiting Dyson
Posted by: Briana
Gender:Female
Verified Purchase:Yes
As an African-American with 3B and 3C curls, I found that the white comb was not helpful for me The supersonic neural hair. It left my hair very frizzy and so much power from the device caused my ends to become very frizzy even when I used a frizz protectant product. Went back to my old blow dryer.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 16, 2026
Hi there, thank you for sharing your experience. We’re sorry to hear the white comb and Supersonic didn’t meet your expectations, especially with your 3B and 3C curls. Managing frizz can be tough, and every curl pattern has its own needs. If you’d like some custom tips or want to talk through the settings and attachments, our live chat and phone support team would be happy to help.
Written by a customer while visiting Dyson
Posted by: Zahra
Gender:Female
Verified Purchase:Yes
I recently traveled to Japan and I was amazed with their hair dryer. I purchased this Dyson hair dryer thinking it will take the same amount of time to dry my hair and protect it against the heat. Unfortunately it takes much longer and it doesn’t fully dry my hair as I like! With the price I paid I am very disappointed
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 15, 2026
Hi there, thanks for taking the time to share your thoughts with us. We're sorry to hear your Dyson hair dryer isn't meeting your expectations, especially after your experience in Japan. We want you to feel good about your purchase if you're open to it, we’d love to help figure out what’s going on. Please reach out to our live chat or give us a call so we can look into it together.
Written by a customer while visiting Dyson
Posted by: Lisa M
Gender:Female
Verified Purchase:Yes
Love love love this dryer! Work of art!!! Outstanding quality!!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 13, 2026
Hello Lisa, thank you for sharing your feedback! We're thrilled to hear you love the dryer and appreciate its quality and design. Comments like yours make all the difference to us.
Written by a customer while visiting Dyson
Posted by: JoAnn
Gender:Female
Verified Purchase:Yes
So far my new Dyson has been working great! I chose the dark blue with the bronze tone handle and it is just beautiful. I love the matching box for the dryer and all the attachments too! I also love the 3 air flow settings, as well as having the 3 temperature settings. If I had to change anything though, it would be to be able to use the heat settings as I need them for when I choose to use the scalp guard setting. I noticed I can only have the lower temperature on to use this feature. I was hoping that I could use this feature even with the highest heat setting and that if it got too close to my scalp, the temp would temporarily decrease, but that is not the case. So I am not using the scalp guard setting to style my hair because I need high heat to make it curl/bump the way I want it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 13, 2026
Hi there, thank you for sharing your experience! We’re thrilled to hear you’re loving the design and features of your new hair dryer. We appreciate your feedback on the scalp guard setting and heat options it’s helpful for us to know what matters most to you. If you would like any styling tips or have questions, please reach out via live chat or give us a call. We’re always happy to help.
Written by a customer while visiting Dyson