Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB (Unlocked) - Cream
Average customer rating
4.9
(1,923 Reviews)
Rating breakdown 1,923 reviews
5 Stars
1,700
4 Stars
205
3 Stars
12
2 Stars
3
1 Star
3
85%of customers recommend this product.
(
11 out of
13)
Customer Reviews for Samsung - Galaxy Z Fold8 256GB (Unlocked) - Cream
Customer Rating
5
Perfect time to upgrade
on August 13, 2026
Posted by: DLuvTech
[This review was collected as part of a promotion.] I've been holding onto my S22 Ultra for a minute. I'm SO glad I chose to upgrade to the Z Fold 8. The jump feels like night and day by comparison. Everytime I find a new feture that my old phone didn't have it's like a present surprise. Audio quality, more features, apps function smoothly. And the Z Fold 8 is very versatile. Love this new selfie option. I have a lot of options for viewing my apps. And I just can't get enough of the compact feel when it's closed. It just feels so efficient. I get to what I want when it's closed and if I need more I can open it. I'm really amazed at how convenient this feels. I feel like I wouldn't choose anything different than this moving forward.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Favorite
on August 13, 2026
Posted by: Ekuf66
[This review was collected as part of a promotion.] Been a Samsung customer for years. ZFold 8 by far is my favorite phone of all time. Looking forward to enjoying this phone for the next couple years. Simply awesome design and form factor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this screen
on August 13, 2026
Posted by: Mrfold8
[This review was collected as part of a promotion.] I love watching videos , playing games on this new fold. I chose to upgrade from my older phone to this and have no regrets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome new form factor!
on August 13, 2026
Posted by: SamIsSamsung11
[This review was collected as part of a promotion.] I chose the Samsung Z Fold 8 for its new form factor.
Refresh use of a mobile phone has changed my daily routine from home and at work. It is really making a big difference!
Can't wait for the new generations of this form factor in years to come!
Refresh use of a mobile phone has changed my daily routine from home and at work. It is really making a big difference!
Can't wait for the new generations of this form factor in years to come!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect form factor
on August 13, 2026
Posted by: jsvr46
[This review was collected as part of a promotion.] I chose pistachio. I have owned the zfold4 and zfold6 and always wished for a wider device and Samsung answered my wish. I am sure the size is not right for everyone but it's a perfect fit for me. I am not a professional photographer so the cameras seem to work great for me. I do love to ingest loads of news and social media content and it is a pleasure on this device. I am also a multi tasker so it is not uncommon to find me with my work schedule, calendar and phone app open on the screen at the same time. Thanks Samsung for finally making the phone that fits me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New design, new way to enjoy the phone.
on August 13, 2026
Posted by: BonBonzNYC
[This review was collected as part of a promotion.] I chose Fold 8 because I believed in new design. And not surprised. It hit me like a truck. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent innovation for my daily life
on August 13, 2026
Posted by: jakodrikoer
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold8 because I needed a device capable of transforming my daily productivity. The folding screen technology is amazing; it allows me to split the display seamlessly between streaming my favorite content and working on school tasks at the same time. During my free time, gaming feels incredibly immersive thanks to the bright, expansive panel. The multi-tasking features have drastically improved my efficiency, impacting my daily routines in the best way possible. It is responsive, sleek, and highly versatile for both sports tracking and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
One thing that reallyyy bothers me
on August 13, 2026
Posted by: melmatician
[This review was collected as part of a promotion.] I chose the z fold 8. I've been really enjoying the phone. But there are a few things that are breaking the experience for me.
Pros: This is a beast of a phone. It's snappy, good graphics. Media consumption is good. There are some bugs that still need to be worked out, like zoom and Instagram. I wanted something similar to the size of the z flip without having a useless front screen. This really delivers on that. The wider, shorter size has been sooo nice. I don't understand how this hasn't been the norm all along.
Cons: I am so massively bothered by the placement of the camera. It needs to be horizontal across the back, top, center of the phone. There is no reason for it to cascade down the back, right side. It makes the phone rock when I put it down. And it makes the magnet on the back (for a pop grip or wireless charging) off-center. I need to be able to put the phone down flat on its back. The magnet being off-center, to me, is such a massive design flaw.
Value
3
Response from Samsung USBy R&R Team, August 13, 2026
Hi there Melmatician, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are pleased to hear how happy you are with the processing power and display quality of your device. We do recommend protective cases on all devices, and do offer ones that will help you with the magnetic charging or accessories you are seeking to use while minimizing the camera bump on your device. We have also provided a link to the Samsung Support Team to assist you further any time you have questions, or if you would like to discuss accessories for your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US