Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB (Unlocked) - Cream
Average customer rating
4.9
(1,924 Reviews)
Rating breakdown 1,924 reviews
5 Stars
1,701
4 Stars
205
3 Stars
12
2 Stars
3
1 Star
3
85%of customers recommend this product.
(
11 out of
13)
Customer Reviews for Samsung - Galaxy Z Fold8 256GB (Unlocked) - Cream
Customer Rating
4
Step in the best direction.
on August 7, 2026
Posted by: CleverGinger
[This review was collected as part of a promotion.] I chose the Z Fold, because of the form factor change. It's slightly wider than my S24 Ultra. The experience has been wonderful so far. Battery is running efficiently, the ONE UI changes are great. I've reached a point in my life where I've decided I'd rather have a phone with no cameras and be slim, or have these nice cameras and be thick with better batteries and no bump. The bump leads to annoying wobble, especially on a device advertised with Qi2 charging. So then I have to get aftermarket accessories to level it out.... Aaannnnndddd there goes wireless charging... That's the only thing keeping it from a 5/5 review. If we're going thin, let's just go thin, if we're gonna put nice camera's in a device, then get rid of the bump make room for bigger batteries.
But talking to the device I have. It basically vanished in my pocket. It's impossibly light. Consuming media on this device in any capacity and any orientation is excellent. I'm not gonna speak to the speaker orientation, if I care about sound quality, I'll just connect to external speaker devices, and not rely on the onboard audio. Solid device guys. I thought I'd wish it was just as wide, but taller. I don't. I wouldn't be sad if it was taller, but I'm not regretting getting this over the Z Fold Ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new z wallet fone
on August 7, 2026
Posted by: Jaydoan
[This review was collected as part of a promotion.] Just got my new z fold 8 for couple days and i love it... been through z series from z fold 2 3 6 and now i just decided to change a little bit.but not to far from my huge screen. And yup. I got the wallet z fold 8. So convinient to carry and hold on 1 hand... better resolution than my z fold 6. Love new design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Galaxy Fold Ever – Loyal Member Review
on August 7, 2026
Posted by: HouseStark
[This review was collected as part of a promotion.] As a loyal Samsung fan who has upgraded to every new phone each year since the original Galaxy, I can confidently say that the Galaxy Z Fold 8 is the absolute best yet! I am so glad I chose this device for my daily routine, from work to streaming and multitasking. The design and performance exceed all expectations. Since Fold 8 set such a high standard, I'm genuinely excited to see how Samsung will top this with next year's updates!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great new size, more confortable.
on August 7, 2026
Posted by: Bocajuniors
[This review was collected as part of a promotion.] “I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade.”
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good size nice screen but get asap
on August 7, 2026
Posted by: Mexspicy
[This review was collected as part of a promotion.] I chose the samsung fold z8 let me tell you it fits in pockets size of wallet me and the friends watch shows and can't wait for football season work is gonna be great again lol a must have nice screen size when open gps is wonderful and if you do more than one thing like I do multi is a great feature for you to do more than 1 thing love it 10 stars for sure
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 8 is a welcome change
on August 7, 2026
Posted by: ddk0405
[This review was collected as part of a promotion.] I chose to go with the 8 over the 8 ultra coming from the fold 6. I really liked the new design and wide option for when it is open since i watch a lot of videos on my phone. So far i am very happy with this phone and love the size. I was nervous coming from the tall skinny shape to the shorter wide shape but do not regret it at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold 8
on August 7, 2026
Posted by: LordLighskin
[This review was collected as part of a promotion.] This being my first folding device, there was a bit of an adjustment period. However, I'm absolutely loving the Z Fold 8. I've been rocking with the ultra phones for a number of years now and admittedly almost got the Fold 8 Ultra. Yet something about the standard Fold 8 kept drawing my attention and I now know what it is. It reminds me of the era of phones with the Blackberry. That is the reason I chose the Z Fold 8. It naturally caters to that nostalgia while providing a brand new experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Updating from old phone to new phone was difficult
on August 7, 2026
Posted by: Disappointed
[This review was collected as part of a promotion.] I choose to use this phone until I can find one that it is easier to use.
Value
3
Response from Samsung USBy R&R Team, August 10, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We understand upgrading to a new device can come with a learning curve that causes frustrations as you work to customize your device and discover the features. We have provided a link to the full manual to assist you with this experience at your convenience, and help you maximize your experience. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US