Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB (Unlocked) - Cream
Average customer rating
4.9
(1,923 Reviews)
Rating breakdown 1,923 reviews
5 Stars
1,700
4 Stars
205
3 Stars
12
2 Stars
3
1 Star
3
85%of customers recommend this product.
(
11 out of
13)
Customer Reviews for Samsung - Galaxy Z Fold8 256GB (Unlocked) - Cream
Customer Rating
5
I chose the best phone out there.... Period!
on August 27, 2026
Posted by: Odiigis
[This review was collected as part of a promotion.] I chose the Z Fold 8 for several reasons.
First, it had great reviews even prior to launch. After receiving it (even earlier than expected), I was amazed by how small and light it was! The form factor is amazing.
Second, I've had my previous phone for several years now. I went from the S21 Ultra to the S24 Ultra (the latter being the peak slab phone). So considering the Z Fold 8 might seem like a downgrade. Yes and no. Yes, the cameras aren't as good as my previous phones. No, because the Z Fold 8 is an engineering marvel. I'm on week 3 with this phone and I have no regrets.
I love how much more comfortable it feels being shorter. It fits into my shirt pocket no problem.
The Z Fold 8 is only about 2 mm wider than my S24 Ultra. So it isn't much wider and bothersome at all.
But I love browsing on the cover screen than switch over to the large screen for videos. I've started to reading again especially graphic novels and The Odyssey. It's made those little joys fun again (not to mention convenient). No more separate tablet.
I like taking pictures and do miss the telephoto lens but picture taking is still fun on the Z Fold 8. I like how I have a macro feature that I didn't have on my 24. Even with optical zooming on that phone, images still came out grainy. Better higher resolution is needed for 10x optical.
The Z Fold 8 is amazing and fun again. The slabs were boring and heavy. No real upgrades. But this one, so far so good👍🏾.
First, it had great reviews even prior to launch. After receiving it (even earlier than expected), I was amazed by how small and light it was! The form factor is amazing.
Second, I've had my previous phone for several years now. I went from the S21 Ultra to the S24 Ultra (the latter being the peak slab phone). So considering the Z Fold 8 might seem like a downgrade. Yes and no. Yes, the cameras aren't as good as my previous phones. No, because the Z Fold 8 is an engineering marvel. I'm on week 3 with this phone and I have no regrets.
I love how much more comfortable it feels being shorter. It fits into my shirt pocket no problem.
The Z Fold 8 is only about 2 mm wider than my S24 Ultra. So it isn't much wider and bothersome at all.
But I love browsing on the cover screen than switch over to the large screen for videos. I've started to reading again especially graphic novels and The Odyssey. It's made those little joys fun again (not to mention convenient). No more separate tablet.
I like taking pictures and do miss the telephoto lens but picture taking is still fun on the Z Fold 8. I like how I have a macro feature that I didn't have on my 24. Even with optical zooming on that phone, images still came out grainy. Better higher resolution is needed for 10x optical.
The Z Fold 8 is amazing and fun again. The slabs were boring and heavy. No real upgrades. But this one, so far so good👍🏾.
Value
5
Response from Samsung USBy R&R Team, August 28, 2026
Hey there Odiigis, thank you for taking time out of your day to provide feedback on your new Samsung Galaxy Z Fold8. We couldn't be happier to hear how much you are loving your new device, and that you are finding this device so perfect for rediscovering some of your favorite hobbies. We have shared a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Z FOLD 8 phone
on August 27, 2026
Posted by: Wingnut
[This review was collected as part of a promotion.] This is the greatest phone ever small and large all in the same package. I'll be telling and showing everyone.
Value
5
Response from Samsung USBy R&R Team, August 28, 2026
Hey there Wingnut, thank you for feedback on your Samsung Galaxy Z Fold8. We love hearing how happy you are with the new design of this device, and how excited you are to show this device to all your friends and loved ones. We have shared links to resources to help you maximize your experience, customize the settings, and answer any questions that may come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
I.got get used to holding it and closing it.
on August 27, 2026
Posted by: Chatty
[This review was collected as part of a promotion.] I have to get used to the wider. I like the sleek slim one. I got to get use to closing it. I like folding from side to side; rather than folding down.. it has a lot features.
Value
4
Response from Samsung USBy R&R Team, August 27, 2026
Hi there Chatty, we appreciate you sharing your thoughts about your new Samsung Galaxy Z Fold8. We ar epleased to hear that you are enjoying your new device after a short adjustment period to the new form factor. We have provided links to resources to help you maximize your experience, customize the settings, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Fold 8. Premium Foldable Experience!
on August 27, 2026
Posted by: FoldItNow
[This review was collected as part of a promotion.] I chose the Galaxy Fold 8 because I wanted a phone that combines a premium smartphone experience with the convenience of a larger screen. The foldable display is great for multitasking, watching videos, and getting work done on the go. It feels innovative, powerful, and surprisingly practical for everyday use.
Value
5
Response from Samsung USBy R&R Team, August 27, 2026
Hello FoldItNow, thank you for sharing your experience of your new Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are finding this device immservice to use with the larger display, as well as being practical for your additional needs every day. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great device, finally getting my money's worth!
on August 26, 2026
Posted by: GalaxyBrandon
from Milwaukee, WI
Amazing device for everything overall. It provides one heck of dynamic punch for all activities. 9/9 in its own World.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, August 27, 2026
Hey there GalaxyBrandon, thank you for your feedback on your Samsung Galaxy Z Fold8. We are so happy to hear that you are so happy with your new device and that it so wonderfully aligns to your wants and needs. We have shared links to resources to help you maximize your experience with your device, customize the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Excellent features
on August 26, 2026
Posted by: Anonymous
Resposiveness is the best way to get rid of the most popular stuff and the display is next level great phone to sneak into a real conversation
Response from Samsung USBy R&R Team, August 27, 2026
Hi there Bigman danm, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are pleased to hear how happy you are with your new device. We have shared links to resources to help you fully explore the capabilities of your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Finally a Foldable That Feels Like a Normal Phone
on August 26, 2026
Posted by: Wwayne
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold8 as my daily phone, and what impressed me most is how much more practical the Fold has become. It feels noticeably thinner and lighter than I expected, so when it’s folded, it actually feels comfortable to use like a regular phone.
The large inner screen is still the biggest reason to choose a Fold. I use it for browsing, reading, watching videos, checking emails, and multitasking. Being able to open two apps side by side is especially useful when I’m working or comparing information. The bigger screen also makes reading documents and websites much more comfortable without needing to grab a tablet.
I also like that I can do most quick tasks on the cover screen and only unfold the phone when I want more space. The transition between the two screens feels natural and makes the Fold8 surprisingly easy to use every day.
Battery life has been solid for my normal use, performance is fast, and the overall build feels premium. I still think foldables are expensive, and there are a few apps that could make better use of the larger screen, but this is the first Fold I’ve used that doesn’t feel like I’m making a big compromise just to get the folding screen.
Overall, I’m very happy with the Fold8. It gives me a phone and a small tablet in one device without feeling overly bulky.
Value
5
Response from Samsung USBy R&R Team, August 27, 2026
Hi there Wwayne, thank you for your feedback on your Samsung Galaxy Z Fold8. We are thrilled to hear how happy you are with your new device, and that this design so perfectly aligns to your usage for all of your daily tasks whether folded or unfolded. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Multitasking Powerhouse
on August 26, 2026
Posted by: Elchira
[This review was collected as part of a promotion.] When looking for a device that could seamlessly handle constant navigation, delivery work, and smooth multitasking on the go, I chose the Samsung Galaxy Z Fold 8, and it has completely revolutionized my daily workflow. The wide cover screen makes quick replies and map checking effortless, while unfolding the massive main display turns it into an incredible station for streaming and productivity. Combined with its reliable all-day battery and lightning-fast performance, it bridges the gap between work and entertainment better than anything else. If you want a device that elevates your routine every single day, this is the ultimate choice!
Consejo final: Copia ambos campos directamente en la página del concurso y recuerda adjuntar una foto de tu teléfono para asegurar esa entrada extra.
Si te gustaría ajustar la reseña para enfocarte más en la cámara, los juegos o el entretenimiento en lugar del trabajo y las entregas, dime y la adaptamos de inmediato.
Consejo final: Copia ambos campos directamente en la página del concurso y recuerda adjuntar una foto de tu teléfono para asegurar esa entrada extra.
Si te gustaría ajustar la reseña para enfocarte más en la cámara, los juegos o el entretenimiento en lugar del trabajo y las entregas, dime y la adaptamos de inmediato.
Value
5
Response from Samsung USBy R&R Team, August 27, 2026
Hi Elchira, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We love hearing how happy you are with the upgrade to your device, and that you are finding this phone to be amazing for multi-tasking every day, and that the battery easily keeps up with your during the day. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US