Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB (Unlocked) - Graphite
Average customer rating
4.9
(1,604 Reviews)
Rating breakdown 1,604 reviews
5 Stars
1,432
4 Stars
161
3 Stars
9
2 Stars
2
1 Star
0
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for Samsung - Galaxy Z Fold8 256GB (Unlocked) - Graphite
Customer Rating
5
Excellent form factor
on August 8, 2026
Posted by: Alt0Violin
[This review was collected as part of a promotion.] I chose the Samsung Fold 8 due to its weight and form factor. I travel often for work and the outer and inner screen are perfect for documents on the go. It allows me to remain work fluid while also keeping in communication with family, friends, etc. Overall it is a fantastic device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new style fold 8
on August 8, 2026
Posted by: Jefec99
[This review was collected as part of a promotion.] Extremely happy I chose the new style of fold from Samsung. Previously owned the Z fold 5 and missed having a foldable when I switched to an S25 ultra. The compact size is great when folded and perfect when unfolded. Looking forward to using.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Awesome form factor but super janky and buggy
on August 8, 2026
Posted by: TheDudeAbides
[This review was collected as part of a promotion.] I chose the Fold 8 because I wanted that small folded form factor and actually usable front screen, and it doesn't disappoint there. It's great to hold, great to use one handed and really easy to type on. Nice and bright and the stubby square-ish aspect ratio is a joy to type on.
Fits well in the hand, fits well in the pocket and it's very light, even lighter than my wife's iPhone pro.
Unfolded it's marvelous, the screen is wide and watching videos is very immersive. Hold it portrait style and it's like having a book in your hand.
Just overall a fantastic form factor!
So why three stars?
One UI 9 on the fold is not ready for prime time.
It is buggy and janky and very disappointing considering how well Samsung has designed the software experience on previous folds. I've owned the Fold 3, 6 and 7 and never had issues.
Apps like youtube constantly crash.
Browsers freeze up and links often don't open on the first try.
Doesn't play well with my galaxy watch. I've had to wipe and re-pair three times.
Many apps will freeze up when you open to the main screen, even if you've set them to open full screen they will often not and freeze up.
Browsers freeze up and links often don't open on the first try.
Doesn't play well with my galaxy watch. I've had to wipe and re-pair three times.
Many apps will freeze up when you open to the main screen, even if you've set them to open full screen they will often not and freeze up.
The worst is WIDGETS which I rely heavily on. It will not resize widgets between portrait and wide mode, and limits the amount of usable space because it can't fit them properly between portrait and wide mode.
The fingerprint sensor is weak and often doesn't work either.
So many bugs.
I hope they get them fixed ASAP!
Value
3
Response from Samsung USBy R&R Team, August 10, 2026
Hello TheDudeAbides, thank you for taking time out of your day to provide feedback on your Samsung Galaxy Z Fold8. We completely understand how important the uninterrupted usage of your device is to you every day, and we would love to help you with this experience at your convenience. We have provided links to articles to help you adjust the refresh rate, and troubleshoot any freezing or crashing you mention with your device. We have also provided links to the complete manual and the Samsung Support Team to help you adjust the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Out of all the folds I've owned.
on August 8, 2026
Posted by: NuYorker
[This review was collected as part of a promotion.] I chose the Z Fold 8. I have owned every single fold that Samsung released. The Fold 8 is the best and closest to perfect you can get. I use my phone for everything, work, streaming videos and games. It tackles all. It's lightweight, easy for placing in your pocket and very user friendly! I'm thrilled with my phone of choice and look forward to Samsung innovations for years to come. Welcome to the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The pocket tablet
on August 8, 2026
Posted by: Samsungguy83
[This review was collected as part of a promotion.] I choose the z fold 8 for it's form factor and amazing folding screen. I had a z fold 7 and traded it in for the z fold 8 as the new size is perfect to use u flolded and folded. I love that it fits in pocket nice and when it opens up the screen is big and vibrant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This z fold 8 is AWESOME!!
on August 8, 2026
Posted by: MW1174
[This review was collected as part of a promotion.] I chose the z fold 8, instead of the8 ultra, and I'm really happy. I've had z folds since the 3, and I really wanted the new shape cover screen, been asking for it a while. The z fold 8 is extremely light, well balanced, and I love the anti-reflective screen. This is gonna change so many minds, the never foldable customers will love this new shape, smaller than most phones but opens to large amazing view when it counts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect foldable!
on August 8, 2026
Posted by: GreyAndroid
[This review was collected as part of a promotion.] I have been holding off on upgrading my phone for a long time and was still rocking my S22 ultra. But I am glad I chose to finally upgrade to the Fold 8. I think Samsung has a hit with this form factor and so far I am loving everything about this phone (minus the internal hole punch).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the way I can open the phone bigger.
on August 8, 2026
Posted by: Karey2121z
[This review was collected as part of a promotion.] I love the phone in my hands, I am in love with all samsung phone. No one can say anything bad about samsung.
Value
5
Written by a customer while visiting Samsung US