Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB (Unlocked) - Graphite
Average customer rating
4.9
(1,570 Reviews)
Rating breakdown 1,570 reviews
5 Stars
1,399
4 Stars
160
3 Stars
9
2 Stars
2
1 Star
0
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for Samsung - Galaxy Z Fold8 256GB (Unlocked) - Graphite
Customer Rating
3
I like the fold 7 better
on August 9, 2026
Posted by: Asd2011
[This review was collected as part of a promotion.] I use my phone for Everything from streaming to texting.
Value
3
Response from Samsung USBy R&R Team, August 10, 2026
Hi there Asd2011, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We know upgrading to a new device can take time to customize to your usage, and fully discover. We have shared a link to the complete manual to aid you in your exploration and customization at your convenience. We have also provided a link to the Samsung Support Team to assist you if you have any questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Should I?
on August 9, 2026
Posted by: maineiac
[This review was collected as part of a promotion.] Should I choose the first model of a new phone? Should I stay with Samsung? So many choices, so I start with educating myself. After all the research and history I have with Samsung...phones, earbuds, watch...I chose to make the leap and do it, choosing the new Fold 8. It is a bit of gettingused to, but I love how small and powerful. Now 5 days in, I am glad I made the choice to the fold...Samsung, you still have me hooked.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone and its features
on August 9, 2026
Posted by: jlk921
[This review was collected as part of a promotion.] “I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade.”
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with my choice!
on August 9, 2026
Posted by: Lolalovesshopping
[This review was collected as part of a promotion.] I am really excited to discover all the features of this fun phone.. I am not really tech oriented, but I'm glad I chose this model because it has a lot of features that will help me out in every aspect of my tech life. I love the large screen for emails, and it helps me in my business because I don't have to be near a desktop or a laptop to efficiently receive and send emails
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the form factor!
on August 9, 2026
Posted by: SenuBee
[This review was collected as part of a promotion.] This is an amazing form of passport , loving it! So handy when folded and amazing fold for my first time! Might become my daily driver soon
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great form factor, weight and inner screen
on August 9, 2026
Posted by: justclamandbooks
[This review was collected as part of a promotion.] I chose the Z Fold 8 coming from a Flip, was drawn to the passport style factor and I got to say I am very pleased with it. The style is great and it is quite versatile. A bit bummed with the fact that 3 days in and minor scratches appeared (have not dropped it, just by storing it in bag).
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the New Form Factor
on August 9, 2026
Posted by: DorothyB
[This review was collected as part of a promotion.] I chose the Z Fold 8 because of the wide format. So far, the phone is fantastic. I use the main screen so much more than on the Fold 7. Texting is easier and more accurate. Unfolded, the crease is virtually invisible and is perfect for watching videos or game play. I'm completely satisfied with purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The New Galaxy Z Fold 8 - New form Factor
on August 9, 2026
Posted by: Bobadiah
[This review was collected as part of a promotion.] I have been using samsung phones since the S7 released and have always loved them. Up until this year I have always went with the S series phones and so far I am so glad I chose z fold! I am always using the inner display for multitasking and also for watching videos. I love the customizability of the z fold and the new features that came with the latest version of One UI! I would definitely buy a Z Fold again! The new passport style form factor is a real game changer, it makes videos so much better to watch on the bigger screen without needing another device!
Value
5
Written by a customer while visiting Samsung US