Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB (Unlocked) - Graphite
Average customer rating
4.9
(1,523 Reviews)
Rating breakdown 1,523 reviews
5 Stars
1,359
4 Stars
153
3 Stars
9
2 Stars
2
1 Star
0
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for Samsung - Galaxy Z Fold8 256GB (Unlocked) - Graphite
Customer Rating
5
Love love love the size
on August 6, 2026
Posted by: Lulu2026
[This review was collected as part of a promotion.] I previously owned the Galaxy Z Fold 6 and really didn't like the main screen. Because it was so thin and long. Now that I have the z fold 8, it's a perfect size for my hands.
Value
5
Response from Samsung USBy R&R Team, August 6, 2026
Hey Lulu2026, we appreciate you taking time out of your day to provide feedback on your new Samsung Galaxy Z Fold8. We love hearing that this new design aligns to your preferences so well, and you are happy with the feel of your device in your hand. We have provided a link to the full manual to help you explore all of the enhancements of your new device, and customize the settings to your usage. We have also shared a link to the Samsung Support Team to assist you further if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very unique experience
on August 6, 2026
Posted by: Gintec
[This review was collected as part of a promotion.] I chose this device for the tablet style option it offers. I can enjoy media and social apps and then do work on it also. Very convenient phone!
Value
5
Response from Samsung USBy R&R Team, August 6, 2026
Hey Gintec, thank you for your feedback on your Samsung Galaxy Z Fold8. We love hearing that the design of your new device so perfectly aligns to your streaming, social media, and work needs. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 8 experience
on August 6, 2026
Posted by: Iroc2021
[This review was collected as part of a promotion.] I chose the fold 8 for form factor, and has been an amazing experience
Value
5
Response from Samsung USBy R&R Team, August 6, 2026
Hi Iroc2021, thank you for sharing your thoughts about your new Samsung Galaxy Z Fold8 with us. We love hearing how pleased you are with the design of your new device, and that is has been an amazing experience thus far. We have shared links to resources to help you explore the amazing features of your device, customize the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Nice form factor
on August 6, 2026
Posted by: Beezer
[This review was collected as part of a promotion.] I view samsung phones from many generations starting at fold four . This one has a unique form factor that fits well in my pocket.And is easy to use.
Value
5
Response from Samsung USBy R&R Team, August 6, 2026
Hi Beezer, thank you for taking time out of your day to share your experience of your Samsung Galaxy Z Fold8 with us. We are so pleased to hear that this new design is perfect for your needs, and fits so well in your pocket during the day. We have shared a link to the full manual to help you explore the full range of settings and capabilities available on your device, and help you customize your device to your usage. We have also provided a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The best z fold so far!
on August 6, 2026
Posted by: ShriMah1990
[This review was collected as part of a promotion.] I chose to switch to the z fold 8 from the z fold 6. The shorter front screen in a passport style coupled with the large mini tablet inner screen is honestly amazing. The front screen is comfortable in the hand, but can still display media very well. When the phone is closed it is like a slightly wider and shorter s26 ultra. When the phone is open is reminds me of the nexus 7: very comfortable in the hand while providing that mini tablet experience. The cameras, speed, thickness, aspect ratio, screens, battery, and weight are definitely upgrades. However, coming from the Z Fold 6, I do miss the S Pen and its features, and I would love for a future version to have S Pen support on both screens. The lack of flex mode is a slight annoyance but not a deal breaker, especially since the phone opens up much easier. The lack of s26 ultra level cameras are also an annoyance, especially for the price. The speaker placement is bad for this phone when opened, since the sound is only on the left side when opened in landscape mode. My last negative is the inside screen camera hole, since it does block content, especially compared ro the z fold 6. With that being said, it is still the best z fole so far. The ultra has the better specs, but this phone is very versatile going from a short phone to a mini tablet.
Value
4
Response from Samsung USBy R&R Team, August 6, 2026
Hey ShriMah1990, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how pleased you are with the redesigned display size and thickness of your new device. We have shared a link to the complete manual to help you maximize your experience with your device, and discover all of the different ways you can use this unique device every day. We have also shared a link to the Samsung Support Team to assist you further any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Form Factor!
on August 6, 2026
Posted by: Stymiejr
[This review was collected as part of a promotion.] I chose the ZFold 8 based on the form factor and updates from the ZFold 7. The form is perfect in my hands and pocket! The shorter and wider screen allows more comfortability in using phone closed as well as open. The internal crease and crisp snap of closing is impressive. I have had many versions of the Z series and this is by far the best! I cannot wait to use it to watch media while I travel for work. All my work applications are at my fingertips and seamlessly work open and closed. I cannot wait to put this through the paces! Also looking forward to exploring the AI features as well! I use this for work, personal day to day tasks, etc. I love the white/bone color. PLEASE KEEP THIS FORM FACTOR!!! The brightness and reduced glare are very impressive. I have been tracking this since rumors leaked at end of 2025. So happy it is finally here!!
Value
5
Response from Samsung USBy R&R Team, August 6, 2026
Hi there Stymiejr, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how much you love the new design, and find it so easy to use whether open or closed for all of your work and personal uses. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Improvements
on August 6, 2026
Posted by: Littlejdog
[This review was collected as part of a promotion.] I'm moving from the full size Z fold to the short and wider version and it feels much more comfortable. It took a few minutes to get used to compared to the longer one but it feels much better and it's great to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Z Fold 8
on August 6, 2026
Posted by: Shugyosha
[This review was collected as part of a promotion.] After watching the Samsung Galaxy Unpacked event and seeing the new Z Fold 8, it was a no-brainer. I chose to upgrade from my Z Fold 5, and I couldn't be happier with my purchase. I thought that the Fold 5 was the best phone I had ever owned, but the Fold 8 quickly surpassed it. So easy to set up and transfer from my old phone. The folded size is brilliant, providing a smaller (but still spacious) area, but I still have the option to unfold the phone and utilize the HUGE landscape display. So much easier to use apps side-by-side. This phone really has it all. Absolutely thrilled with my purchase.
Value
5
Response from Samsung USBy R&R Team, August 6, 2026
Hi there Shugyosha, we appreciate you taking time out of your day to provide feedback on your new Samsung Galaxy Z Fold8. We couldn't be happier to hear how thrilled you are with the new design of your device, easy setup and inital usage, and that you are finding so many amazing features you have loved thus far. Please, reach out to us again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US