Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB (Unlocked) - Graphite
Average customer rating
4.9 out of 5
4.9
(1,578 Reviews)
Open Ratings Snapshot
Rating breakdown 1,578 reviews
5 Stars
1,407
4 Stars
160
3 Stars
9
2 Stars
2
1 Star
0
100%of customers recommend this product. 
(
6 out of 6
)
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Customer Reviews for Samsung - Galaxy Z Fold8 256GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Amazing phone perfect size
on August 7, 2026
Posted by: Jlew7715
[This review was collected as part of a promotion.] the main reason I choose the z fold 8 is really the new form factor. the older folds were too skinny but samsung got it right this time with a wider design. the 5.5 inch cover screen feels like a normal phone, so texting one handed is way better.
when you open it, the 7.6 inch screen is amazing for multitasking or playing games. it's crazy light at just 201 grams so it doesn't weigh my pocket down. plus the screen is super bright outside.
the cameras aren't a huge upgrade but the new 50mp ultrawide takes solid pictures. the 4800mah battery easily lasts me all day. I just put a clear case on it to protect it without ruining that super thin 4.5mm profile. honestly I think I made the right call going with this one.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 7, 2026
Hey Jlew7715, we appreciate your feedback on your Samsung Galaxy Z Fold8. We are thrilled to hear how much you are loving the new form factor, and finding the external display so useful for texting and other needs, while in the inner display offers an immersive experience for your multi-tasking and gaming. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect Size!!
on August 7, 2026
Posted by: TheCommish
[This review was collected as part of a promotion.] I chose the Galaxy Fold 8 coming from the fold 5 due to the new form factor. It is much easier to use in many applications and over all better! I wish it had s pen support but other than that has been great
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 7, 2026
Hi TheCommish, we appreciate you sharing your feedback on your Samsung Galaxy Z Fold8. We love hearing that the new design of this device has been such a huge draw for you, and that you are so pleased with the ease of use for all of your needs. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First fold phone
on August 7, 2026
Posted by: Avito85
[This review was collected as part of a promotion.] My first fold phone, while being with samsung for years. I chose the z fold 8 because of it size. It was the first damsung fold that really caught my attention. Might have to get used to the camera since going from a s24 ultra to it, but really excited to see how I like it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 7, 2026
Hi there Avito85, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are happy to hear that this new device was so eye-catching and that you have been initally pleased with the size and features of your device. We have provided a link to the complete manual to help you with different camera settings and other capabilities of your device. We have also provided a link to the Samsung Support Team to help you answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good size but needs better cameras
on August 7, 2026
Posted by: Archidux
[This review was collected as part of a promotion.] The new Fold 8 (wide) is a great new phone in regards to the external screen and internal folding screen. My only negative thought is no 200 megapixel main sensor and no telephoto lens, very disappointing on such a high end phone with such a high cost.
As you will learn due to the Fold 8's high volume of sales, many people like larger phones but not necessarily folding ones. I suggest Samsung consider making a larger nonfolding phone, similar to the width of the Fold 8's external screen but also taller. Bring back the old Samsung Mega branding or call it the Samsung Titan. Again, their is a large market for larger phones especially in this day and age.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 10, 2026
Hi Archidux, thank you for your feedback on your Samsung Galaxy Z Fold8. Your feedback is invaluable to us as we continue to innovate our devices and provide a range of options to best suit the needs of our customers. We have provided a link to the Samsung Support Team to assist you any time you have questions, or if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Highly recommend
on August 7, 2026
Posted by: gruvee
[This review was collected as part of a promotion.] ​I chose this device after much consideration, and I have been using it for a couple of days now with great satisfaction. The overall design, weight, in-hand feel, and ergonomics are fantastic. Both the cover display and the unfolded main screen look amazing and offer an incredible viewing experience.
​If I had to point out a few minor drawbacks, the placement of the heat dissipation feels a bit noticeable during heavy use, and I occasionally experience slight stuttering on a few specific apps. However, these are minor details compared to how good the rest of the phone is. Overall, it is an outstanding device and I highly recommend it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 7, 2026
Hello Gruvee, thank you for your feedback on your Samsung Galaxy Z Fold8. We love hearing that you have been so happy with your decision on this new device. We have provided links to resources to help you with the temperature and speed of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First fold phone
on August 7, 2026
Posted by: Avito85
[This review was collected as part of a promotion.] My first fold phone, while being with samsung for years. I chose the z fold 8 because of it size. It was the first damsung fold that really caught my attention. Might have to get used to the camera since going from a s24 ultra to it, but really excited to see how I like it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Z Fold 8
on August 7, 2026
Posted by: Laney56
[This review was collected as part of a promotion.] I chose the new Samsung Z Fold 8 for one reason and that is I needed as I get older and my sight gets older I needed something bigger but still pocket size and do a lot of things without opening my phone and this phone has it, it meets all the requirements I need. And as a 25+ years Samsung product owner I love their phones. My previous phones were the Flips and they were perfect I would've went with the Flip 8 but again my eyesight well let's just say I needed a little bigger screen but not too big, and it's still comfortable for 1 hand use.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 7, 2026
Hi there Laney56, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We love hearing that this new design is working so perfectly for your needs with the larger display making it easier to see. We have shared a link to the Samsung Support Team to assist you any time you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic New Addition to the Z Fold Lineup!!
on August 7, 2026
Posted by: JayJ4625
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 8 for the new design and my streaming needs. My Z Fold 7 is excellent, but I am happier with the wider aspect ratio now. This phone is amazing. 10 out of 10!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 7, 2026
Hey JayJ4625, thank you for your feedback on your new Samsung Galaxy Z Fold8. We couldn't be happier to hear how perfectly the new form factor of this device works for your streaming needs. We have provided links to resources to help you fully explore your new device, customize to your usage, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
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