Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB (Unlocked) - Graphite
Average customer rating
4.9
(1,605 Reviews)
Rating breakdown 1,605 reviews
5 Stars
1,432
4 Stars
161
3 Stars
10
2 Stars
2
1 Star
0
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for Samsung - Galaxy Z Fold8 256GB (Unlocked) - Graphite
Customer Rating
5
Love THIS PHONE
on August 7, 2026
Posted by: LUVABILLY
[This review was collected as part of a promotion.] I Chose this phone because of its size, style, and functionality. It feels NEW , and exciting. So far it's the best phone I've had in YEARS. Its fun... people keep stopping me and asking "what kind of phone is that?" I keep finding new features and ways to customize it. ❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No FlexMode
on August 7, 2026
Posted by: GenghisTron
[This review was collected as part of a promotion.] I chose to return this phone to Samsung because it does not have flexmode. I prefer the shorter, smaller shape to the longer Ultra model. However, flexmode is a function that I use often so I needed to return the phone. Also, the hinge will not remain static at any angle (like the ZFold7). There is a spring within the hinge that forces it open, which severly limits what can be done with the folding function of this phone. If this phone had flexmode and did not have a strong spring in the hinge, then I would rate it five stars.
Value
2
Response from Samsung USBy R&R Team, August 10, 2026
Hey GenghisTron, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We understand how disappointing it can be when your device is not meeting your expectations with a specific feature you have used in the past. We have shared a link to the Samsung Support Team to assist you any time you have questions about devices to help you select the device that best fits your needs and wants. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Worth upgrading to Samsung z fold 8
on August 7, 2026
Posted by: Majesticneck
[This review was collected as part of a promotion.] After using the Samsung Galaxy Z Fold 7 for quite a while, I finally upgraded to the Galaxy Z Fold 8, and I can honestly say that I absolutely love it.
The biggest improvement for me is the display. The screen looks brighter, smoother, and much more immersive than the Fold 7. The crease is less noticeable, the colors are stunning, and watching movies, anime, and videos feels incredible. In my opinion, this is the best screen Samsung has ever put into a foldable phone.
The new design also feels more refined, and the overall experience is much more polished. Multitasking is faster, gaming feels smoother, and the entire device feels more premium in everyday use.
I enjoyed my Fold 7, but the Fold 8 has taken the experience to another level. If you're someone who spends a lot of time watching content or using multiple apps at once, I think the upgrade is definitely worth it.
For me, the display alone made the switch worthwhile.
The biggest improvement for me is the display. The screen looks brighter, smoother, and much more immersive than the Fold 7. The crease is less noticeable, the colors are stunning, and watching movies, anime, and videos feels incredible. In my opinion, this is the best screen Samsung has ever put into a foldable phone.
The new design also feels more refined, and the overall experience is much more polished. Multitasking is faster, gaming feels smoother, and the entire device feels more premium in everyday use.
I enjoyed my Fold 7, but the Fold 8 has taken the experience to another level. If you're someone who spends a lot of time watching content or using multiple apps at once, I think the upgrade is definitely worth it.
For me, the display alone made the switch worthwhile.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love THIS PHONE
on August 7, 2026
Posted by: LUVABILLY
[This review was collected as part of a promotion.] I Chose this phone because of its size, style, and functionality. It feels NEW , and exciting. So far it's the best phone I've had in YEARS. Its fun... people keep stopping me and asking "what kind of phone is that?" I keep finding new features and ways to customize it. ❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Different take on folds
on August 7, 2026
Posted by: Trajin
[This review was collected as part of a promotion.] The most striking thing about the Z Fold 8 is how "normal" it feels when closed. Moving to a shorter, wider footprint, it easily slips into a pocket and is much more ergonomic than the taller, narrower foldables of the past.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone of my dreams
on August 7, 2026
Posted by: Wale3K
[This review was collected as part of a promotion.] I chose the Z Fold 8 because it was the form I've been wanting for years. Now that Samsung made it happen, I just had to have it. I'm also starting school soon, and I'm going to be doing all of my reading on my new phone. Thanks, Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am in love!
on August 7, 2026
Posted by: Calamity
[This review was collected as part of a promotion.] I was very worried at first. This is my first foldable. And what a perfect one to choose. I chose the Fold 8, the passport size. It's so perfect. The ui and customizable thongs are so easy to learn. Its a perfect holding size and the unfolded screen is SO amazing for reading.
I love this phone so much!! If you are thinking about it, do it. This is your sign to try it out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Perfect Foldable Gift
on August 7, 2026
Posted by: Foldlover
[This review was collected as part of a promotion.] I chose this Samsung Foldable phone as a gift for my mom because I wanted her to have a larger screen without carrying a bulky device. She loves being able to unfold the phone to comfortably read, watch videos, and browse the web, then fold it back into compact size that fits easily in her bag or pocket. The display is bright and beautiful, the performance is smooth, and the battery lasts all day. The foldable design is both practical and impressive, making everyday use much more enjoyable. Seeing how much she enjoys using it makes me feel like I made the right choice. I highly recommend this phone to anyone looking for an innovative and premium foldable devices. And this makes me want to buy new device for myself as well!
Value
5
Written by a customer while visiting Samsung US