Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB (Unlocked) - Lavender
Average customer rating
4.9 out of 5
4.9
(1,920 Reviews)
Open Ratings Snapshot
Rating breakdown 1,920 reviews
5 Stars
1,698
4 Stars
205
3 Stars
12
2 Stars
3
1 Star
2
85%of customers recommend this product. 
(
11 out of 13
)
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Customer Reviews for Samsung - Galaxy Z Fold8 256GB (Unlocked) - Lavender
Customer Rating
4 out of 5
4
Glad I chose to continue using Z fold 8 phone
on August 31, 2026
Posted by: Mikegg
[This review was collected as part of a promotion.] I am a user of the Z fold series phones starting with the Z fold 2. I chose to continue with the Z 8 rather than the ultra Z 8 because of the new design. I wanted to test the new passport Sizing. I will tell you the new size is a huge change for the better, concerning handling, multi-tasking, and portability of carrying the phone outside of the house. It's masterful Battery power increased is noticeable. Screen brightness improved.
With the new passport Sizing the phone offers more configuration views when holding the phone up and or sideways. However, after 3 weeks of usage, I am getting used to optimizing the views available. It's tricky at first, but once you find how the phone flips views, you will realize the views are amazing for work flow multi-tasking. I run a business full time. I always use my phones to the max. I traded my Z fold 6 for this phone, I still have my Z fold 7, which I will trade for the Z fold 9. I buy unlocked phone up front. No plans. I LIKE new models to keep up with the technical advances. Android for ever changing the landscape for customization on your personal phone. MIKE G.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, August 31, 2026
Hi there Mikegg, thank you for sharing your feedback on your Samsung Galaxy Z Fold8. We are thrilled to hear how pleased you are with the new form factor of this device, and that after some inital discovery you are finding it useful for a large range of daily tasks. We have shared links to the full manual and the Samsung Support Team to help you customize your device fully and answer any questions that may come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
There's nothing better
on August 31, 2026
Posted by: Yes Baby
Samsung Z Fold8 is the best phoney that'd I've ever owned. As an avid Samsung fan, I highly recommend this batter saving, clear screened,versatile, fast processing technologically advanced piece of machinery.
Response from Samsung USBy R&R Team, August 31, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8 with us. We are so pleased to hear how happy you are with your new device, and that you are finding it the best you've ever had. We have shared links to resources to help you maximize your experience, customize your device, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Wireless Phone Ever
on August 31, 2026
Posted by: hdtravel
from Rapid City SD USA
Design is so cool - the perfect size - like a little passport book - love it - stylish - trendy - exciting. Beautiful screen - good battery life - decent cameras. The perfect phone size factor. My most favorite phone ever. I got the 512GB Pistachio version.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 31, 2026
Hey Hdtravel, thank you for your feedback on your Samsung Galaxy Z Fold8. We are thrilled to hear how much you are enjoying the new form factor of your device, and that this feels like the best device you've ever had. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Mixed feelings
on August 30, 2026
Posted by: Kyle
from Chicago, IL
I love the new design form, but videos of most social media apps, like Facebook, Instagram, Ticktock, YouTube, etc, are not formatted to fit the screen of this phone, legs and heads are half seen, regardless if it's titled horizontal or vertical. Samsung needs either to make some software adjustments or get in touch with the developers of the above apps so they can make the necessary changes, specially for the new screen format of this phone. Also it can definitely use larger battery., at least 6000 mAh, another important improvement is to get rid of the camera cutoff whole opening, especially in the inner display, it definitely causes problems.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 31, 2026
Hey Kyle, thank you for taking time out of your day to provide feedback on your Samsung Galaxy Z Fold8. We are pleased to hear that you are happy with the new form factor with the exception of some of your favorite social media apps. We would love to help you have the best possible experience with your device, and have provided links to resources to help you maximize the battery life of your device, and customize the settings of your device. We have also provided a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing! A phone and tablet in 1!
on August 30, 2026
Posted by: GingerSpongeBob95
[This review was collected as part of a promotion.] This is my first fold! I chose this phone because I think it is so cute and I love that it is purple because that is my favorite color it is very easy to use and I can tell how well it is made I first saw it on TikTok and I knew I had to have it I've had it about a month now and im absolutely in love with it! 100000 out of 10 recommend!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 31, 2026
Hi there GingerSpongeBob95, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how much you are loving your new device. We have provided links to resources to help you explore your new device at your convenience, and help if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Multitasking Tool
on August 30, 2026
Posted by: Drengr
[This review was collected as part of a promotion.] Samsung Z fold 8 delivers the most refined foldable experience yet, pairing a lightweight durable titanium build with ultra slim hinge that makes the display crease virtually imperceptible. Flagship performance and all day battery is the reason I chose Samsung Galazy Z Fold 8
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 31, 2026
Hi there Drengr, we appreciate you sharing your feedback on your Samsung Galaxy Z Fold8. We love hearing how much you are enjoying this refined folding design, and lasting battery life. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect shape
on August 30, 2026
Posted by: Pico1234
[This review was collected as part of a promotion.] I chose this device because it's perfect for my everyday use. I only wish it had the privacy screen from the ultra but this is just perfect.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 31, 2026
Hi there Pico1234, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are happy to hear that you are enjoying the usage of your device, and finding it so well aligned to your needs. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great things come in small packages
on August 30, 2026
Posted by: Vi3txxsh0rti3
[This review was collected as part of a promotion.] I have had the Z Fold 3, 4, and 6 in the past. I loved their size so I was a bit skeptical about going for the Fold 8 which is a size I'm not used to. It does take a bit, but once I opened it, the wider screen made a huge difference for me when watching movies and playing games! She's short and thick and I like the wider screen more than I thought I would
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 31, 2026
Hey there, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We love hearing how happy you are with your new device, and that it has been such a game changer for your streaming and gaming. We have shared a link to the Samsung Support Team for your convenience if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
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