Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB (Unlocked) - Lavender
Average customer rating
4.9
(1,920 Reviews)
Rating breakdown 1,920 reviews
5 Stars
1,698
4 Stars
205
3 Stars
12
2 Stars
3
1 Star
2
85%of customers recommend this product.
(
11 out of
13)
Customer Reviews for Samsung - Galaxy Z Fold8 256GB (Unlocked) - Lavender
Customer Rating
4
The Most Refined Foldable Yet
on August 31, 2026
Posted by: Trotter
[This review was collected as part of a promotion.] I am highly impressed by how thin and lightweight this device feels in the hand despite the large dual screens. I chose the Fold8 in the pistachio color to elevate my mobile reading and media streaming setup. The anti-reflective coating on the inner canvas makes for a comfortable viewing experience, and apps adapt naturally to the wider screen landscape. The overall structure feels rugged and well-built. Carrying this device makes me feel like the proud owner of a passport-size foldable, completely envying other brands' mobile users who are stuck with traditional layouts.
Value
4
Response from Samsung USBy R&R Team, September 1, 2026
Hey Trotter, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Fold8 with us. We love hearing how much you are enjoying your new device, and that the design has helped your usage feel immersive and easy. We have shared a link to the Samsung Support Team for your convenience. These experts can help you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on August 31, 2026
Posted by: Estrada
[This review was collected as part of a promotion.] The Z Fold 8 is an excellent product, specially with the new form factor. The price seems a bit high and the lack of the memory upgrade takes away the upgrade value from previous years. Also, it is a bit small for me but it is overall a great smartphone.
Value
4
Response from Samsung USBy R&R Team, September 1, 2026
Hi there Estrada, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are enjoying the new form factor on your device. We understand hwo important it is to keep all of your important media with your device, and we have provided a link to the Samsung Support Team to assist you if you are in need of storage expansion, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The perfect form factor for a mobile device
on August 31, 2026
Posted by: DudeKentucky
[This review was collected as part of a promotion.] I chose the Z Fold 8 over the Fold 8 Ultra simply because I wanted to try something completely different and a form factor I'd never experienced. Boy, did I choose correctly! Folded you've got a small but capable phone, but open it up and suddenly you've got a nice sized tablet. The cameras are very good, though I'm hoping Samsung finds a way to add a true telephoto next year. And the battery has been solid. I'm very happy!
Value
5
Response from Samsung USBy R&R Team, September 2, 2026
Hi there DudeKentucky, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are so pleased to hear that you are happy with your new device, and that the difference from what you have used int he past has been easy for you thus far. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love My Samsung Device
on August 31, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] I chose Samsung because I wanted a device that was reliable, fast, and easy to use. I’ve been very happy with the performance, battery life, and overall quality. The features are convenient for everyday use, and everything works smoothly together with my other Samsung devices. I’m glad I chose Samsung and would definitely recommend it to others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great form factor
on August 31, 2026
Posted by: Misugrrl
[This review was collected as part of a promotion.] I really enjoy using this phone and I am glad that I chose this phone as my first foldable device. After nearly a month, the crease isn't as visible as for other models I've seen reviews for. The battery life is amazing on it, and the front screen is the perfect size for quick emails and texts. I love being able to open it and have a small tablet. I am hoping that future versions of this exact style come with a pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just the perfect size
on August 31, 2026
Posted by: Geogeo
[This review was collected as part of a promotion.] I have been thinking about getting a fold for a few years now. But every time I would hold the typical tablet size fold in my hand, it just didn't feel right. My thought process was that I would probably end up using the phone closed more than open, and therefore I would have a thicker phone most of the time. When the fold 8 came out, I was intrigued because it had a smaller form factor when closed. And the thickness when closed is not that much thicker than a regular phone.
Therefore, I chose to get the fold 8 instead of the fold 8 Ultra. I have not been excited for a phone in a really long time. It's such a great form factor, I think this is the future of foldables.
Value
5
Response from Samsung USBy R&R Team, September 1, 2026
Hi there Geogeo, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy Z Fold8. We are thrilled to hear how pleased you are with your new device. We have shared links to resources to help you fully explore the capabilities of your device, align the settings to your usage, and answer any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Loving it - stylish and effective
on August 31, 2026
Posted by: Thelastpop007
[This review was collected as part of a promotion.] This is a novel experience for me, and I cannot envision returning to a traditional mobile phone. It feels comfortable to hold and instills a sense of confidence in various situations, offering both a stylish appearance and efficient multitasking capabilities.
Thank you, Samsung.
Value
5
Response from Samsung USBy R&R Team, September 1, 2026
Hi there Thelastpop007, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We love hearing how much you are enjoying this new device, and that the folding design has been such a value to you. We have shared a link to the full manual to help you maximize your experience, and customize the settings to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Fold 8 is an amazing device!
on August 31, 2026
Posted by: Tru3Blu3
[This review was collected as part of a promotion.] I chose the Fold 8 due to the wider front screen and I have not been disappointed. I traded in my Fold 5. I also have the S26 Ultra as I have two lines. The S26 ultra was my main personal phone and the Fold 5 was my work phone (mainly emailing, signing documents, opening documents). Since I have had the Fold 8, it has become my personal phone and the S26 Ultra is now my work phone that I mainly only use during business hours. I use the front screen only mainly 98 percent of the time. I play a lot of the cooking style games, and scroll threads and reddit and the front screen is perfect for that. I used the Fold 5 less due to the narrower front screen which is why it was my work phone. I am a Samsunger so I have owned many of their devices starting with the red flip phone AT&T had many years ago. Keep up the great work Samsung!
Value
5
Response from Samsung USBy R&R Team, August 31, 2026
Hello Tru3Blu3, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are so happy to hear how much you are enjoying this device, and that you have made this your main personal driver every day. We have shared a link to the Samsung Support Team for your convenience if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US