Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 256GB (Unlocked) - Lavender
Average customer rating
4.9 out of 5
4.9
(1,920 Reviews)
Open Ratings Snapshot
Rating breakdown 1,920 reviews
5 Stars
1,698
4 Stars
205
3 Stars
12
2 Stars
3
1 Star
2
85%of customers recommend this product. 
(
11 out of 13
)
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Customer Reviews for Samsung - Galaxy Z Fold8 256GB (Unlocked) - Lavender
Customer Rating
5 out of 5
5
Best of both worlds!
on September 2, 2026
Posted by: OhNayNay
from Madison, WI
Love this form factor. You get the best of both worlds with a smaller screen that does everything and the ability to have a small tablet at hand. Both the cover screen and inner screen are vibrant and beautiful. There is the small crease in the center still, but unless you have the right lighting and angle, you'll never even know it's there. The battery is definitely as long lasting as the S26 Ultra I just traded in for it. I have no issue getting through an entire day with a heavy load of screen time. I don't game on it, so I can't comment on that side of battery life. When you open and close it feels so good to have that little snap in both directions. The hinge feels smooth and solid. For as thin and light as this do everything phone is, it's definitely very durable. I'd have to really try to break it for anything major to happen. Though I am still very gental because I like to keep my devices as pristine as possible. It's a powerful little guy with plenty of performance for the every day tasks. If you've been waiting for your first foldable like I was and still are on the fence, I promise you won't be disappointed with this phone, compact and highly functional for anything you choose to do. Yes the cameras are a down grade from the S26 Ultra, but I don't do professional photo or video work, so these are plenty good for the average user.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 3, 2026
Hey OhNayNay, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how pleased you are with the upgrade to your new device, and how useful you are finding the design of this device whether folded or unfolded. We have shared a link to the Samsung Support Team for your convenience if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great screen
on September 2, 2026
Posted by: Schmittie32
[This review was collected as part of a promotion.] I chose Samsung many years ago and it's always been the highest end phone every year. This year is no different!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 3, 2026
Hi Schmittie32, we appreciate your feedback on your Samsung Galaxy Z Fold8. We are pleased to hear that you are enjoying this new device, and finding it as amazing as your previous devices. We have provided links to the full manual and the Samsung Support Team to help you discover the features and capabilities of your new device, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything I Wanted
on September 2, 2026
Posted by: Tenka28
[This review was collected as part of a promotion.] It was instant love at first sight. Saw the announcement drop, saw the design and knew rightaway, Samsung Zfold 8 was perfect phone for me.
It's compact, when folded- its compact enough to fit in my small hand and back of my pocket. When unfolded, it's a size of mini ipad where I can enjoy my shows.
I can do everything on the front screen when folded without ever needing to open the entire phone.
This felt like the perfect phone I was waiting for and I know I made the right decision when I chose to purchase the Samsung Zfold8.
The compatibility, design, functionality, Samsung got it all right with this new Zfold8.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 3, 2026
Hey Tenka28, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Fold8 with us. We love hearing how happy you are with the new form factor, and different usage options for your new device. We have provided a link to the Samsung Support Team to assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
ZFold 8 is my favorite phone ever
on September 2, 2026
Posted by: LuckyLoops
[This review was collected as part of a promotion.] I chose the Samsung Z Fold 8 for the form factor and the new folding system with less visible crease line.
It has been nothing short of amazing for the dual screens when unfolded. So much more productive than my old Galaxy S23 Ultra.
Thanks for making a great phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 3, 2026
Hey LuckyLoops, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how amazed you have been with the upgrade to your new device, and that you are finding it so helpful for your productivity every day. We have shared a link to the Ssamsung Support Team to assist you if any questions arise as you continue usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone
on September 2, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose fold 8 when pre order opened. I been using about month and half. No flaws no defect so far so good
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 2, 2026
Hi there Tommyblaze80, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how happy you are with the usage of your device, and that you haven't experienced any frustrations thus far. We have provided links to resources to help you fully explore and customize your device, as well as answering any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It is born with great features, wide but too short
on September 2, 2026
Posted by: LoveZF8
[This review was collected as part of a promotion.] I choose ZF8 because of its wide outer screen size. The only thing I don't like in the phone is the length. IT IS TOO SHORT. I wish it was longer up to the length of the ZF6
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 3, 2026
Hey LoveZF8, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are enjoying the usage of your new device. We appreciate you sharing your preference for the width of this device with the length of your previous device. Please, reach out to us again in the future if you have questions during your usage, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on September 1, 2026
Posted by: Phonzo916
[This review was collected as part of a promotion.] I chose to upgrade to this phone from a Z fold 6 and absolutely love it so far. This aspect ratio of the fold 8 when unfolded makes it feel like I'm holding an actually mini tablet with minimal black bars. Surprisingly, I'm digging the outer screen too. The wider phone makes it slightly easier to hold and I can access more of the screen with one hand. Overall, all the changes works better for me. Definitely recommend.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 2, 2026
Hi Phonzo916, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how much you love the new design of this device, and you are finding it so useful whether folded or unfolded. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone yet!
on September 1, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] This is seriously the best phone I’ve ever owned! 📱🙌
Samsung, you guys have truly created a game changer. It fits perfectly in my hand and in my pocket, making it so convenient to take everywhere. It’s there when I need it, incredibly comfortable to use, and honestly one of the most lightweight phones I’ve ever had.
Thank you, Samsung, for continuing to innovate and create amazing products. You definitely knocked this one out of the park! 👏🔥
Thank you for everything you do!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 2, 2026
Hey there LoveSamsung, thank you for sharing your feedback on your Samsung Galaxy Z Fold8. We couldn't be happier to hear how much you are loving your new device, and how perfectly it aligns to your needs and wants. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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