Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 512GB (Unlocked) - Cream
Average customer rating
4.9
(2,037 Reviews)
Rating breakdown 2,037 reviews
5 Stars
1,863
4 Stars
152
3 Stars
18
2 Stars
3
1 Star
1
88%of customers recommend this product.
(
15 out of
17)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 512GB (Unlocked) - Cream
Customer Rating
5
Excellent device
on August 10, 2026
Posted by: Osiman
[This review was collected as part of a promotion.] Excellent device. Speed, photo quality, and sound quality is superpower. Best phone so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst phone form making calls and texting
on August 10, 2026
Posted by: Never
They did a split screen on the Z fold 8 ultra for the messaging and the phone dialer. It is bad you cannot see a thing you are typing it just sucks. Do not buy this phone keep your 7 till they fix this. I have had every phone and been happy with them until now. The screen is just to small and tiny for doing anything. It is not worth the money. Do not buy this if you like a big screen because you will not get a big screen with this.
Response from Samsung USBy R&R, August 13, 2026
Hello Never,
Thank you for sharing your thoughts on the Galaxy Z Fold8 Ultra. This device offers a large foldable screen experience, flexible multitasking, and a spacious display designed to adapt to various apps. We understand that the split-screen layout in the Messages and Phone apps may make typing and calling feel more cramped than expected, especially if you're coming from previous Fold devices.
You can improve visibility by switching your keyboard from split mode to either a standard or floating keyboard layout. Here’s how to change your keyboard layout:
1. **Tap the Keyboard Icon**: Open your messaging or dialer app in split-screen mode and tap the keyboard icon or the three dots (more options) on the keyboard toolbar.
2. **Select Mode**: Tap on "Mode" and choose either "Standard" or "Floating" instead of "Split."
3. **Adjust Size**: If you select the floating keyboard, you can move it anywhere on the screen and resize it so it doesn't block your text.
For more detailed information, you can refer to the online article linked below.
Your feedback regarding screen layout and usability is valuable as Samsung continues to refine the Fold experience. Thank you for your ongoing support of Samsung.
Use multiple apps and multitask on your Galaxy Z Fold8
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold8 Ultra. This device offers a large foldable screen experience, flexible multitasking, and a spacious display designed to adapt to various apps. We understand that the split-screen layout in the Messages and Phone apps may make typing and calling feel more cramped than expected, especially if you're coming from previous Fold devices.
You can improve visibility by switching your keyboard from split mode to either a standard or floating keyboard layout. Here’s how to change your keyboard layout:
1. **Tap the Keyboard Icon**: Open your messaging or dialer app in split-screen mode and tap the keyboard icon or the three dots (more options) on the keyboard toolbar.
2. **Select Mode**: Tap on "Mode" and choose either "Standard" or "Floating" instead of "Split."
3. **Adjust Size**: If you select the floating keyboard, you can move it anywhere on the screen and resize it so it doesn't block your text.
For more detailed information, you can refer to the online article linked below.
Your feedback regarding screen layout and usability is valuable as Samsung continues to refine the Fold experience. Thank you for your ongoing support of Samsung.
Use multiple apps and multitask on your Galaxy Z Fold8
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrading from Z Fold 6
on August 10, 2026
Posted by: tayala
[This review was collected as part of a promotion.] The Z Fold 8 feels great. Is bring greater space to type even thoughnir feels way lighter. I'm happy I chose to upgrade from the Z Fold 6 since my new Fold 8 is way better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the fold
on August 10, 2026
Posted by: LoveDfold
[This review was collected as part of a promotion.] I have been a Z foild user since Z. Foold 3 and have had every up until the current z fold 8 ultra.I'm excited about the better quality camera. I just really enjoy having a top rated device and it is just great. The device super light i'm really enjoyed.It's not so heavy, it's not so bucky. I can put on a case that i can really enjoy and be functional. I think the outter screen although narrow is perfect size for cellphone.I've had cell phones that were this size screen and even smaller and was able to enjoy it just like i'm enjoying this now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone and its features
on August 10, 2026
Posted by: Phoneguy40
[This review was collected as part of a promotion.] “I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade.”
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far it's amazing
on August 10, 2026
Posted by: Cam2026
[This review was collected as part of a promotion.] I am still getting to know my device, but so far I am so happy that I chose the Z Fold 8 Ultra. My husband had the previous version and it felt too bulky for me, but this version feels thin while still packed with all of the great features. The fold out screen is so much better than his previous model, once it's folded out, it is truly just one big screen, there's no fold. Again, still learning all I can do, but so far, I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent upgrade for work and entertainment
on August 10, 2026
Posted by: Fold4Life
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 8 Ultra because I wanted a device that could handle both productivity and entertainment without compromise. I use it throughout the day for work, gaming, watching movies, and everyday tasks, and the large foldable display makes all of those experiences better.
The screen on this version looks noticeably clearer and brighter, which is especially impressive when watching movies or gaming. Multitasking for work is also one of my favorite parts of using the Fold, since I can have multiple apps open and actually make use of the extra screen space.
The camera has also been excellent. Photos come out sharp, clear, and detailed, and I have been very happy with the overall image quality.
Overall, this has been a great upgrade and easily earns five stars from me.
The screen on this version looks noticeably clearer and brighter, which is especially impressive when watching movies or gaming. Multitasking for work is also one of my favorite parts of using the Fold, since I can have multiple apps open and actually make use of the extra screen space.
The camera has also been excellent. Photos come out sharp, clear, and detailed, and I have been very happy with the overall image quality.
Overall, this has been a great upgrade and easily earns five stars from me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super excited!
on August 10, 2026
Posted by: Americanmut75
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 8 Ultra because I really like the options it comes with. I love how light, fast, and practical it is. The battery life and camera are awesome. My old cell phone was a Z Fold 3 5G. The 8 Ultra is an absolute upgrade. I also purchase the Galaxy 9 watch but have no set it up or used it yet. Thanks, Samsung!
Value
5
Written by a customer while visiting Samsung US