Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Cream
Average customer rating
4.9
(2,047 Reviews)
Rating breakdown 2,047 reviews
5 Stars
1,872
4 Stars
153
3 Stars
18
2 Stars
3
1 Star
1
88%of customers recommend this product.
(
15 out of
17)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Cream
Customer Rating
5
It improvements that matter
on August 17, 2026
Posted by: Brians
[This review was collected as part of a promotion.] Samsung made enough improvements to the Fold 8 Ultra, that convinced me to trade in my Fold 7, which I was loving already. I am planning to keep my Fold 8 Ultra for at least 3 years now. I usually upgrade every year, but this time I think the improvements is enough to warrant, no significant changes for ar least a couple years. But 1 week in I love my Fold 8 Ultra. No complaints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The beat fold phone ever
on August 17, 2026
Posted by: Lilauto6
[This review was collected as part of a promotion.] I don't have one but I use my best friends fome time to time love how it work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Portable computer done right.
on August 17, 2026
Posted by: Karuna
[This review was collected as part of a promotion.] I chose this device as I am a power user who likes multitasking and having the ability to fold and unfold as needed, and be able to work simultaneously is a game changer. It's no different from having a dual monitor setup with your PC. Just can't go back once you delve into this style of mobile play.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has done it again!!
on August 17, 2026
Posted by: Yardie
[This review was collected as part of a promotion.] I chose this device primarily because it combines the functionality of both a tablet and a phone in a single pocket-sized device. Honestly, this is the best version of the Z Fold I have owned. The size, weight, and overall build quality are excellent.
I primarily use this device for work, and the larger screen and improved battery life make it an outstanding tool for productivity. These enhancements significantly improve the overall user experience and make it a device I highly value. I definitely recommend this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has done it again!!
on August 17, 2026
Posted by: Yardie
[This review was collected as part of a promotion.] I chose this device primarily because it combines the functionality of both a tablet and a phone in a single pocket-sized device. Honestly, this is the best version of the Z Fold I have owned. The size, weight, and overall build quality are excellent.
I primarily use this device for work, and the larger screen and improved battery life make it an outstanding tool for productivity. These enhancements significantly improve the overall user experience and make it a device I highly value. I definitely recommend this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has done it again
on August 17, 2026
Posted by: YARDIE
[This review was collected as part of a promotion.] I chose this device primarily because it combines the functionality of both a tablet and a phone in a single pocket-sized device. Honestly, this is the best version of the Z Fold I have owned. The size, weight, and overall build quality are excellent.
I primarily use this device for work, and the larger screen and improved battery life make it an outstanding tool for productivity. These enhancements significantly improve the overall user experience and make it a device I highly value. I would definitely recommend buying.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone with bad updates
on August 17, 2026
Posted by: Andrew
[This review was collected as part of a promotion.] I chose to upgrade from a fold 5, this new phone is my 3rd fold. Several updates from previous generations fall short. Removing the ability to hide the camera hole from the display when the phone is open honestly made me consider returning the device. It was such a poor choice in change from previous models. The recent updates to the UI, changing it to act as a tablet, have degraded the user experience further. The device is honestly a little too thin in my opinion as well. The buttons are placed better than folds from some other companies though, and the lack of visible crease is a nice improvement over previous generations. Overall a very mid phone for the price.
Value
3
Response from Samsung USBy R&R, August 20, 2026
Hi Andrew,
Thank you for sharing your reasons for choosing the Galaxy Z Fold8 Ultra. This device offers a large foldable display, enhanced multitasking capabilities, and a sleeker premium design. We appreciate your feedback regarding the button placement and the improved crease experience. We understand how changes to familiar display settings and the interface can impact longtime Galaxy Fold users. Thank you for sharing your insights based on your experience with several generations of Galaxy Fold devices. We appreciate your choice to go with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy Z Fold8 Ultra. This device offers a large foldable display, enhanced multitasking capabilities, and a sleeker premium design. We appreciate your feedback regarding the button placement and the improved crease experience. We understand how changes to familiar display settings and the interface can impact longtime Galaxy Fold users. Thank you for sharing your insights based on your experience with several generations of Galaxy Fold devices. We appreciate your choice to go with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Have always been a ultra with S-Pen fan until
on August 17, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose to try the fold eight ultra because it looked pretty awesome.
It was pretty difficult to give up my regular ultra my s pen everything else I fought hard with should I get this phone or not.
But I will say after having it and I've had it now for a couple of weeks I love it.
It's light and it's thin enough that I can hold it and do regular tasks during my day.
Unfolding it to watch videos or YouTube to stream something or play games is absolutely a blast!!
Unfolding it to watch videos or YouTube to stream something or play games is absolutely a blast!!
I'm also really impressed with the almost unnoticeable crease in the screen on the fold!!
My ex had the full three and I thought it was really neat but it almost feels like it was giving me and the crease was wild.
That probably played partially into why I was unsure about this phone.
That probably played partially into why I was unsure about this phone.
But after using it for everyday use business use and just playing around with it I have been telling everyone this is the phone you should get it is phenomenal!!!!
Value
5
Written by a customer while visiting Samsung US