Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Cream
Average customer rating
4.9
(2,499 Reviews)
Rating breakdown 2,499 reviews
5 Stars
2,261
4 Stars
205
3 Stars
24
2 Stars
5
1 Star
4
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Cream
Customer Rating
5
First folding phone
on September 28, 2026
Posted by: Landiecandy
[This review was collected as part of a promotion.] I chose the Z Fold 8 Ultra due to its increased vertical screen real estate on the cover screen. It allows for more information on screen while the keyboard is also present versus the normal fold 8. This device performs above and beyond. Always a pleasure to use, and super fun to show others. 2 things I wish that were different would be the IP68/69 rating like some other foldable, and also to have a completely flat screen when opened, versus having the 2 protruding tabs in center on top and bottom. These are not "bad" or inconvenient features at all, but maybe on the next generation. Overall happy I chose this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not sure I needed to upgrade from z fold 3
on September 28, 2026
Posted by: Neetophone
[This review was collected as part of a promotion.] I chose the z fold 8 ultra as an upgrade to my z fold 3. Once I had the new model, the upgrade seemed unnecessary. It's a nice phone, but it's a big price tag for a tiny bit more screen.
Value
3
Response from Samsung USBy R&R, October 8, 2026
Greetings Neetophone,
Thank you for letting us know why you decided to upgrade to your Galaxy Z Fold8 Ultra. The Galaxy Z Fold8 Ultra builds on the foldable experience with an expansive display, enhanced multitasking capabilities, and updated Galaxy performance in a refined design. We appreciate you sharing your perspective as a longtime Fold user, especially when comparing it directly with your Galaxy Z Fold3. Feedback about how meaningful each generation feels is valuable as Samsung continues evolving the foldable experience. Thank you for staying with Galaxy.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know why you decided to upgrade to your Galaxy Z Fold8 Ultra. The Galaxy Z Fold8 Ultra builds on the foldable experience with an expansive display, enhanced multitasking capabilities, and updated Galaxy performance in a refined design. We appreciate you sharing your perspective as a longtime Fold user, especially when comparing it directly with your Galaxy Z Fold3. Feedback about how meaningful each generation feels is valuable as Samsung continues evolving the foldable experience. Thank you for staying with Galaxy.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device to have
on September 28, 2026
Posted by: Jeff33
[This review was collected as part of a promotion.] I chose the Galaxy ZFold 8 Ultra because of the size,weight and sleek design. It's also very powerful and I am able to do multiple things on different screens. A great birthday to myself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
True progression
on September 28, 2026
Posted by: OGZfoldowner
[This review was collected as part of a promotion.] The evolution of this foldable technology represents a remarkable achievement in modern engineering. Each iteration continues to refine the user experience by balancing innovation with practical functionality. It is truly impressive to witness how such a sophisticated device seamlessly integrates into a daily workflow. The commitment to pushing boundaries has clearly resulted in a refined tool that stands out in the current landscape. Your long-term dedication to this series highlights the lasting impact of such consistent technological advancement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 8 Ultra for the win!
on September 28, 2026
Posted by: Alsoknownascb
[This review was collected as part of a promotion.] Always have been a traditional bar style phone user. I chose the Samsung Z Fold 8 Ultra because it has always appealed to me. Multi-tasking has always been a need and want and with the Fold 8 Ultra it gets addressed. Run multiple tasks on one large screen truly helps me accomplish work tasks and enjoy personal entertainment as well. Innovation is important to me and Samsung doesn't disappoint. Always one step ahead and sometimes the littlest things make the biggest difference.
I am beyond satisfied with my Z Fold 8 Ultra and would recommend it to anyone looking to tackle the everyday tasks of juggle multiple items while incorporating you and what you do into a device.
I am beyond satisfied with my Z Fold 8 Ultra and would recommend it to anyone looking to tackle the everyday tasks of juggle multiple items while incorporating you and what you do into a device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the Fold8 Ultra and I'm not looking back
on September 28, 2026
Posted by: Fold8UltraLover
[This review was collected as part of a promotion.] I've used Galaxy phones for years, and the Fold5 was the first foldable that really changed how I work. Split screen, email next to documents, notes during calls. It became my main productivity tool, so I wasn't sure an upgrade would feel like a big jump. It did.
I chose the Z Fold8 Ultra mostly for the form factor, and that's the first thing you notice. It's thinner and lighter, and closed it feels like a normal phone in my pocket, not a brick I put up with because of the inner screen. The cover screen is finally comfortable for typing quick replies, so I open the phone when I want to, not because I have to.
Performance is smooth everywhere. I run three apps at once, switch between them all day and never wait. Battery easily gets me through a long workday with heavy use.
The camera is the other big reason I upgraded, and it doesn't disappoint. Photos are sharp and natural, zoom is really usable, and low light shots are much better than what I was used to. For the first time I don't miss a "regular" flagship camera.
The Graphite Grey 1TB version looks elegant and professional, and with that much storage I stopped deleting things.
My only regret is losing S Pen support. I used it a lot on the Fold5 for notes and quick sketches. Still, everything else is such a step forward that I'd make the same choice again. Best Galaxy I've owned.
I chose the Z Fold8 Ultra mostly for the form factor, and that's the first thing you notice. It's thinner and lighter, and closed it feels like a normal phone in my pocket, not a brick I put up with because of the inner screen. The cover screen is finally comfortable for typing quick replies, so I open the phone when I want to, not because I have to.
Performance is smooth everywhere. I run three apps at once, switch between them all day and never wait. Battery easily gets me through a long workday with heavy use.
The camera is the other big reason I upgraded, and it doesn't disappoint. Photos are sharp and natural, zoom is really usable, and low light shots are much better than what I was used to. For the first time I don't miss a "regular" flagship camera.
The Graphite Grey 1TB version looks elegant and professional, and with that much storage I stopped deleting things.
My only regret is losing S Pen support. I used it a lot on the Fold5 for notes and quick sketches. Still, everything else is such a step forward that I'd make the same choice again. Best Galaxy I've owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the Fold8 Ultra and I'm not looking back
on September 28, 2026
Posted by: Fold8UltraLover
[This review was collected as part of a promotion.] I've used Galaxy phones for years, and the Fold5 was the first foldable that really changed how I work. Split screen, email next to documents, notes during calls. It became my main productivity tool, so I wasn't sure an upgrade would feel like a big jump. It did.
I chose the Z Fold8 Ultra mostly for the form factor, and that's the first thing you notice. It's thinner and lighter, and closed it feels like a normal phone in my pocket, not a brick I put up with because of the inner screen. The cover screen is finally comfortable for typing quick replies, so I open the phone when I want to, not because I have to.
Performance is smooth everywhere. I run three apps at once, switch between them all day and never wait. Battery easily gets me through a long workday with heavy use.
The camera is the other big reason I upgraded, and it doesn't disappoint. Photos are sharp and natural, zoom is really usable, and low light shots are much better than what I was used to. For the first time I don't miss a "regular" flagship camera.
The Graphite Grey 1TB version looks elegant and professional, and with that much storage I stopped deleting things.
My only regret is losing S Pen support. I used it a lot on the Fold5 for notes and quick sketches. Still, everything else is such a step forward that I'd make the same choice again. Best Galaxy I've owned.
I chose the Z Fold8 Ultra mostly for the form factor, and that's the first thing you notice. It's thinner and lighter, and closed it feels like a normal phone in my pocket, not a brick I put up with because of the inner screen. The cover screen is finally comfortable for typing quick replies, so I open the phone when I want to, not because I have to.
Performance is smooth everywhere. I run three apps at once, switch between them all day and never wait. Battery easily gets me through a long workday with heavy use.
The camera is the other big reason I upgraded, and it doesn't disappoint. Photos are sharp and natural, zoom is really usable, and low light shots are much better than what I was used to. For the first time I don't miss a "regular" flagship camera.
The Graphite Grey 1TB version looks elegant and professional, and with that much storage I stopped deleting things.
My only regret is losing S Pen support. I used it a lot on the Fold5 for notes and quick sketches. Still, everything else is such a step forward that I'd make the same choice again. Best Galaxy I've owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone, always my go-to!
on September 28, 2026
Posted by: Phantom
[This review was collected as part of a promotion.] I really like the phone, it's amazing! I have had the Fold since the 3rd gen and I am so glad I chose to upgrade to this one. The massive screen is perfect for balancing my construction site inspections and reviewing architectural drafting files for school. It's also unbeatable for tracking sports stats or playing action games when I have some free time. I've always loved this lineup, and it never disappoints!
Value
5
Written by a customer while visiting Samsung US