Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Cream
Average customer rating
4.9
(2,511 Reviews)
Rating breakdown 2,511 reviews
5 Stars
2,272
4 Stars
207
3 Stars
24
2 Stars
5
1 Star
3
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Cream
Customer Rating
5
Something New
on August 7, 2026
Posted by: Doglover
[This review was collected as part of a promotion.] I chose the Samsung Z8 because I wanted to try something new. So far it has been great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is very fast....
on August 7, 2026
Posted by: Love2Surf
[This review was collected as part of a promotion.] Very fast.... very responsive. Crease can hardly be see. I chose this device over other competing devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fold Ultra 8
on August 7, 2026
Posted by: SamsungLover
[This review was collected as part of a promotion.] The phone is nice, the design is slim and the screen is brighter and bigger than the fold 6. But I am glad I chose this phone due to the larger battery, slimmer phone and better camera .
Value
3
Response from Samsung USBy R&R, August 12, 2026
Hi SamsungLover,
Thank you for sharing your experience with the Galaxy Z Fold8 Ultra. The Galaxy Z Fold8 Ultra features a bright, expansive display, a slim and refined design, and an impressive camera experience. We're glad to hear that you are enjoying the larger battery and the upgrades from your Galaxy Z Fold6. It sounds like the Fold8 Ultra has met your expectations for an upgrade. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold8 Ultra. The Galaxy Z Fold8 Ultra features a bright, expansive display, a slim and refined design, and an impressive camera experience. We're glad to hear that you are enjoying the larger battery and the upgrades from your Galaxy Z Fold6. It sounds like the Fold8 Ultra has met your expectations for an upgrade. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My first AI samsung phone and it's unbelievable
on August 7, 2026
Posted by: Alex85
[This review was collected as part of a promotion.] I bought every fold phones that come out. It makes my work easy and simple without carrying phone and tablet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first AI samsung phone and it's unbelievable
on August 7, 2026
Posted by: Alex85
[This review was collected as part of a promotion.] I bought every fold phones that come out. It makes my work easy and simple without carrying phone and tablet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Return to the Fold, Several Generations Later
on August 7, 2026
Posted by: JoshuaR
[This review was collected as part of a promotion.] I chose to upgrade from a Galaxy S Ultra phone to the Fold 8 Ultra because it seemed like a significant upgrade over the last fold I had - the Fold 4. I've been using S model phones the last few years but was tempted back to the fold by it being so much thinner, lighter, and brighter than the 4 was and alleviating my main complaints with that phone (the cameras and narrow front screen). So far the 8 seems better in every way. I love that the screen is crisper and brighter, and how the phone snaps open and it perfectly flat - something the 4 could not do. All while easily fitting in my pocket and weighing much less.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
NO more crease!!
on August 7, 2026
Posted by: chanillo
[This review was collected as part of a promotion.] Great new Hinge that closes and opens smoothly also the crease inside is way less noticable!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Incredible first fold phone!
on August 7, 2026
Posted by: 2666er
[This review was collected as part of a promotion.] This is my first fold phone, and I absolutely love the Z Fold 8! Opening it up to the large inner screen makes streaming videos, multitasking, and browsing effortless. The lighter weight and sleek design feel fantastic in hand for daily use.
My only minor complaint is that the front cover screen feels a bit crowded vertically for quick tasks or scrolling through feeds. However, once you open it up, the experience is unbeatable.
I’m giving it 4.5 out of 5 stars only because nobody gets a perfect score in my book, but it comes as close to perfect as a phone can get!
My only minor complaint is that the front cover screen feels a bit crowded vertically for quick tasks or scrolling through feeds. However, once you open it up, the experience is unbeatable.
I’m giving it 4.5 out of 5 stars only because nobody gets a perfect score in my book, but it comes as close to perfect as a phone can get!
Value
4
Written by a customer while visiting Samsung US