Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Cream
Average customer rating
4.9
(2,512 Reviews)
Rating breakdown 2,512 reviews
5 Stars
2,273
4 Stars
207
3 Stars
24
2 Stars
5
1 Star
3
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Cream
Customer Rating
5
Really Like this phone
on August 10, 2026
Posted by: EddieV
[This review was collected as part of a promotion.] Had this phone since November 2024 after upgrading from an older Samsung. Honestly the battery is what sold me. I work overnight security shifts and I'm on my phone constantly for reports, emails, and paperwork, and it easily lasts a full shift with plenty left over. Almost two years in and the battery still holds up better than I expected.
Camera is really good, especially in low light. I take a lot of photos on night shifts for documentation and they come out clear even in dark stairwells and parking areas where my old phone would just give me a blurry mess. The zoom is handy too for grabbing details from a distance.
The screen is huge which I like, but fair warning it's a big heavy phone. Took me like a week to get used to holding it. Doesn't really fit in smaller pockets either.
The S Pen is honestly more useful than I expected. I sign PDFs and fill out forms right on the phone all the time, which saves me from having to print anything. If you deal with a lot of paperwork it's a legit feature, not a gimmick.
Only complaints are it charges slower than I'd like and some of the AI stuff I never touch. Also fingerprint smudges show up on the back pretty easy. Minor scratching on the frame after all this time but nothing major.
Overall no regrets, still going strong after almost two years. This thing has survived being carried around all day every day for work. Solid phone and I'd buy it again.
Camera is really good, especially in low light. I take a lot of photos on night shifts for documentation and they come out clear even in dark stairwells and parking areas where my old phone would just give me a blurry mess. The zoom is handy too for grabbing details from a distance.
The screen is huge which I like, but fair warning it's a big heavy phone. Took me like a week to get used to holding it. Doesn't really fit in smaller pockets either.
The S Pen is honestly more useful than I expected. I sign PDFs and fill out forms right on the phone all the time, which saves me from having to print anything. If you deal with a lot of paperwork it's a legit feature, not a gimmick.
Only complaints are it charges slower than I'd like and some of the AI stuff I never touch. Also fingerprint smudges show up on the back pretty easy. Minor scratching on the frame after all this time but nothing major.
Overall no regrets, still going strong after almost two years. This thing has survived being carried around all day every day for work. Solid phone and I'd buy it again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Fold 8 Ultra
on August 10, 2026
Posted by: Kacaroto
[This review was collected as part of a promotion.] This is my second Fold and it wont be the last. I am happy that I chose the Ultra. I am still unlocking new features and getting used to every function. Battery defenelly got upgraded.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Size is great but...
on August 10, 2026
Posted by: OrlandoT
[This review was collected as part of a promotion.] Overall so great the monitor is exactly the same at one, and when it's unfolded, it's easy for me to using all the excel cheese to modify my data. However, does it too issued when I find out?Compare?When I previously using Note series.
First, it's so easy to overheat from my new c Z fold ultra, i needed to unfold it to cool down my device.Otherwise, it will damaging my large screen. Second, it is about my phone is not as smooth when it opened multi application. I don't have any problem in my period samsung phone. When I opened the browser and I reopened again some other application like whatsapp or single, it froze for at least 4 to 7 seconds etc. It happened occasionally, but not all the time.
First, it's so easy to overheat from my new c Z fold ultra, i needed to unfold it to cool down my device.Otherwise, it will damaging my large screen. Second, it is about my phone is not as smooth when it opened multi application. I don't have any problem in my period samsung phone. When I opened the browser and I reopened again some other application like whatsapp or single, it froze for at least 4 to 7 seconds etc. It happened occasionally, but not all the time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
⭐⭐⭐⭐⭐ Samsung Has Really Perfected the Fold!
on August 10, 2026
Posted by: Niidoodu85
[This review was collected as part of a promotion.] As a longtime Samsung Galaxy Fold user, I’ve watched these phones improve generation after generation, and the Galaxy Z Fold 8 Ultra is easily one of my favorites.
The moment I started using it, I could tell Samsung had put a lot of effort into refining the Fold experience. It feels premium, powerful, smooth, and much more polished. The large inner display is absolutely beautiful and remains the biggest reason I love the Fold series. Whether I’m multitasking, handling work, watching videos, browsing, or just relaxing on my phone, having that extra screen space is something I would have a very hard time giving up.
Performance has been excellent, the cameras are impressive, and the overall design feels like a major step forward. I also appreciate how much more practical and comfortable the Fold has become for everyday use.
After owning several generations of Samsung foldables, I can confidently say the Galaxy Z Fold 8 Ultra reminds me exactly why I keep coming back to the Fold. Samsung continues to push the boundaries of what a smartphone can be.
BUT PLEASE FOR THE Z FOLD 9, WE REALLY NEED THE ULTRA CAMERAS FROM THE S27 SERIES. LOL
Absolutely loving it! ⭐⭐⭐⭐⭐
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Still Great
on August 10, 2026
Posted by: Android4life
[This review was collected as part of a promotion.] This is my 4th version of the Z fold phones and I love it. I have recommended this phone to friends and they are happy with it as well. If you are gaming, working, streaming and or multitasking then this is the phone for you. To me able to use both of the inside screens for two different tasks is truly what a person on the go needs today.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on August 10, 2026
Posted by: Dakang
[This review was collected as part of a promotion.] Great phone good to use thanks ok....................................................................
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Multiple Subtle Upgrades=Big Upgrade Overall!
on August 10, 2026
Posted by: natlbar
[This review was collected as part of a promotion.] The Galaxy Z Fold 8 Ultra is a perfect example of how multiple subtle upgrades can add up to a major improvement overall.
At first glance, the Fold 8 Ultra may not look dramatically different from the previous generation, but after spending time with it, the improvements become much more apparent. Samsung didn't completely reinvent the Fold; they refined it greatly.
The performance, cameras, battery life, software, and overall usability all feel like they've received meaningful improvements. None of these changes alone necessarily makes the Fold 8 Ultra feel like a completely different device, but when you put them all together, the experience is noticeably better.
What I like most is how polished the entire phone feels. Previous generations were already impressive, but there were always little things that could be improved. The Fold 8 Ultra feels like Samsung addressed many of those smaller shortcomings.
It's not an upgrade that's necessarily going to blow you away in the first five minutes. Instead, it's something you appreciate more the longer you use it. You start noticing the little improvements throughout the day, and eventually they add up to a device that simply feels better to use.
The biggest improvements for me are the much larger battery and more efficient software. Those changes have a noticeable impact on the everyday experience and make the Fold 8 Ultra feel much more dependable throughout the day.
Multiple subtle upgrades really do equal one big upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone so far
on August 10, 2026
Posted by: Novalynn
[This review was collected as part of a promotion.] I chose the z fold 8 ultra because I wanted to try the bigger screen. I never considered the z fold or any flip series before because I wasn't a fan of the crease in the screen. My friend has has one of the flips and the crease is kinda noticeable. What they did with the 8 is nice because it's not really noticeable and looks nice even when fully open. I also like that it's so light for a phone that opens to 8in. I love the 8 ultras design of being thinner than the regular s ultra series. I end up dropping my phone because it's too big at times. I love the s pen and the screen size just it gets dropped on occasion. I wish in the future they bring the s pen back to the fold series.
Value
5
Written by a customer while visiting Samsung US