Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Cream
Average customer rating
4.9
(2,047 Reviews)
Rating breakdown 2,047 reviews
5 Stars
1,872
4 Stars
153
3 Stars
18
2 Stars
3
1 Star
1
88%of customers recommend this product.
(
15 out of
17)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Cream
Customer Rating
5
Great improvement
on August 28, 2026
Posted by: DJCS219
[This review was collected as part of a promotion.] Coming from the fold 7 I was expecting a minor update but the battery alone is fantastic and well worth the switch. Highly recommend especially if it's your first fold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Z Fold 8 Ultra - It' so thin !!
on August 28, 2026
Posted by: LouRod
[This review was collected as part of a promotion.] I absolutely love my Z fold 8 Ultra !
First, the size is so thin, the weight so perfect. Sometimes I forget I even have it in my pocket.
Truly enjoying this new experience, so fast, long lasting battery.
Thank you Samsung!
First, the size is so thin, the weight so perfect. Sometimes I forget I even have it in my pocket.
Truly enjoying this new experience, so fast, long lasting battery.
Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seriously impressed coming from an s25 Ultra
on August 28, 2026
Posted by: Wakness
[This review was collected as part of a promotion.] I'm loving this phone so far since I upgraded from a s26 Ultra. I was initially concerned that the folded screen would be much smaller that the s25 but once I had it in hand and compared the screen size to the s25 ultra there was a marginal difference.
The performance is top notch and noticeably faster than the s25 ultra. It's basically a slab ultra with the bonus of the unfolded larger screen which I use for multitasking and as an ereader. I'm seriously impressed.
The two downsides I see are the IP48 rating (why Samsung?) and lack of spen. It's really curious that they wouldn't have included spen support since the unfolded screen would be ideal for drawing or note taking.
Overall, I'm very happy with my choice and look forward to what Samsung can do next with the fold 9 ultra. Hopefully they will increase the battery size, up the IP rating, and add spen support.
Cheers!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Premium Device That Delivers!
on August 28, 2026
Posted by: KFLavji
[This review was collected as part of a promotion.] I chose this device because I wanted something powerful, reliable, and versatile for everyday use. After using it, I am very impressed with the overall experience. The display is bright and sharp, performance is smooth, and multitasking feels effortless. The build quality feels premium, and the battery comfortably handles my daily routine. I especially enjoy how well the software and features work together, making both work and entertainment more convenient. There are still features I am discovering, but so far it has been an excellent upgrade. I am very satisfied with my choice and would recommend it to anyone looking for a premium Samsung device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
3rd generation of Fold for me
on August 28, 2026
Posted by: Caretaker
[This review was collected as part of a promotion.] I never get tired of Samsung Fold in everything generation I get surprise with New features and New advantages phone to phone now that I got the Z Fold 8 seems like I'll be more amazed than last times
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 27, 2026
Posted by: Samsguy
[This review was collected as part of a promotion.] I like the phone but I'm always scared because too many of these phones get messed up from the middle when you open and close them a lot.
Value
4
Response from Samsung USBy R&R, August 31, 2026
Hey Samsguy,
Thank you for sharing your concerns about the Galaxy Z Fold8 Ultra. This device features an immersive folding display, smooth hinge movement, and impressive performance for everyday use. We understand your worries regarding how repeated folding may affect the center of the display over time. However, please keep in mind that the Galaxy Z Fold8 Ultra is designed for durability. With proper care and handling, your phone can withstand over 500,000 folds. It has been engineered to keep up with your lifestyle. We appreciate you sharing your thoughts as Samsung continues to enhance the Galaxy Foldable experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your concerns about the Galaxy Z Fold8 Ultra. This device features an immersive folding display, smooth hinge movement, and impressive performance for everyday use. We understand your worries regarding how repeated folding may affect the center of the display over time. However, please keep in mind that the Galaxy Z Fold8 Ultra is designed for durability. With proper care and handling, your phone can withstand over 500,000 folds. It has been engineered to keep up with your lifestyle. We appreciate you sharing your thoughts as Samsung continues to enhance the Galaxy Foldable experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung z-fold Ultra 8
on August 27, 2026
Posted by: ZFoldAlex
[This review was collected as part of a promotion.] The Samsung z-fold Ultra 8 is the best Samsung phone I ever bought and why it's because I can actually see the screen and it is very convenient for me to find apps and take pics. Samsung once again you've done it very well I am happy and proud to say I will be a Samsung customer for life 💯
Value
5
Response from Samsung USBy R&R, August 28, 2026
Hello ZFoldAlex,
The Galaxy Z Fold8 Ultra features a spacious display, intuitive app navigation, and an impressive camera, making it both convenient and enjoyable to use. We’re pleased to hear that its clear viewing experience enhances your phone usage. Thank you for being a loyal member of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold8 Ultra features a spacious display, intuitive app navigation, and an impressive camera, making it both convenient and enjoyable to use. We’re pleased to hear that its clear viewing experience enhances your phone usage. Thank you for being a loyal member of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
New phone exceeded my expectations
on August 27, 2026
Posted by: NISEY9
[This review was collected as part of a promotion.] I wanted to experience a phone in a whole new way! I chose the Galaxy Z Fold 8 Ultra & even though I'm new to Android, I love everything about it! Still learning, but having fun! I am impressed with the features, durability & appreciate the higher level of customizations & options, in comparison to phones I've had in the past. Highly recommend it!
Value
5
Response from Samsung USBy R&R, August 28, 2026
Hello there NISEY9,
Thank you for sharing your reasons for choosing the Galaxy Z Fold8 Ultra. Its durable construction, flexible customization options, and expansive foldable display make it an exciting addition to the Android experience. We are thrilled that exploring its many features has made learning to use your new phone so enjoyable. Welcome to the Galaxy family, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy Z Fold8 Ultra. Its durable construction, flexible customization options, and expansive foldable display make it an exciting addition to the Android experience. We are thrilled that exploring its many features has made learning to use your new phone so enjoyable. Welcome to the Galaxy family, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US