Customer reviews from Samsung US
Samsung - Galaxy Z Flip8 512GB (Unlocked) - Graphite
Average customer rating
4.9 out of 5
4.9
(727 Reviews)
Open Ratings Snapshot
Rating breakdown 727 reviews
5 Stars
643
4 Stars
72
3 Stars
9
2 Stars
2
1 Star
1
91%of customers recommend this product. 
(
10 out of 11
)
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Customer Reviews for Samsung - Galaxy Z Flip8 512GB (Unlocked) - Graphite
Customer Rating
3 out of 5
3
Cover Screen Is Both Best And Worst Feature
on October 17, 2026
Posted by: StakFive
[This review was collected as part of a promotion.] Of the the 3 new options for 2026 The ZFlip8 is and and unique experience but it does a mediocre job to make the most of it. While the cover screen is more useful than ever there is much left to be desired. If one is comfortable with OneUI and not into customizing this will satisfy those users. I choose a fresh but predictable experience but there are too many limitations when you focus on that cover screen. But when you open to that full screen it really takes advantage of the form factor. Mixed feelings but overall I can enjoy it if I had to keep it for a year.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 19, 2026
Hi there StakFive, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip8 with us. We understand how important it is to feel that you are having the best possible experience with your device that you are able to customize to your preferences. We have provided a link to the full manual for your device to help you with all available options to customize your device, especially the front display. We have also provided a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fun phone!
on October 16, 2026
Posted by: Tremendous
[This review was collected as part of a promotion.] I like the samsung wallet on the z flip super convenient. Last z flip 5 lasted 5 years. Digitizer went out randomly. The z flip 8 I noticed has an assist spring opening that's stronger than the last z flip. Front screens a little bigger. Wish the UI on the outer screen was more advanced. Overall a great phone. I like how the battery capacity was increased just a little bit as well. Oh, bring back the 3.5mm AUX jack! THANK YOU. (:
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the flip!
on October 15, 2026
Posted by: momo2211
[This review was collected as part of a promotion.] I chose this phone because of how it flips into a smaller device as its convenient to travel with and fits in every pocket of mine. I love the trend of flipping my phone open to answer a call and hung up, reminds me of the earlier flip phones, very nostalgic and satisfying. Overall best purchase ever! Lots of customizations as well and I love the freedom to change whatever I feel will fit my theme.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 16, 2026
Hey Momo2211, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip8 with us. We are so happy to hear how much you are enjoying the design of this device, finding it so great during your travels, and that you have had a great time exploring all the different ways you can customize your device to your usage preferences. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
One of the nicest phones I've ever had
on October 15, 2026
Posted by: BigSlim423
[This review was collected as part of a promotion.] This flip phone "i chose " is by far the best one I've came across its got every feature you can think of , its came a long way with the durability and the quality of the screen and the phone it's self , and dont get me started on the looks .... it comes in variety of unique colors no one else is putting out these types of phones and features
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 16, 2026
Hey there BigSlim423, thank you for sharing your thoughts about your Samsung Galaxy Z Flip8 with us. We are so happy to hear that you are enjoying the upgrade to your device. We have shared links to resources to help you fully explore the features and capabilities of your device, customize the settings to your preferences, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Chose a Flip Phone That Stands Out
on October 15, 2026
Posted by: FlipFan26
[This review was collected as part of a promotion.] I chose the Galaxy Z Flip 8 because I love its stylish design, compact size, and innovative features. The foldable design makes it convenient to carry, and I love how it combines a modern look with everyday practicality. The screen is beautiful, and the phone is enjoyable to use for staying connected, taking photos, browsing, and keeping up with daily activities. I also appreciate the unique flip design, which makes this phone stand out from other smartphones. Overall, I'm excited to explore everything my Galaxy Z Flip 8 has to offer and would recommend it to anyone looking for a stylish and versatile phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 16, 2026
Hey FlipFan26, thank you for taking time out of your day to provide feedback on your Samsung Galaxy Z Flip8. We are thrilled to hear that you are having such a great experience with your new device for a range of daily tasks, and that it has been easy to carry around during your day. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love This phone
on October 15, 2026
Posted by: Lovemyfl1p
[This review was collected as part of a promotion.] This is my second time owning a Samsung Galaxy Z Flip, and that alone should tell you how much I love this phone! When it came time to upgrade, I knew I wanted another Flip. There's just something about having a phone that's different from everything else out there.
I love how stylish, compact, and convenient it is. Being able to fold my phone in half and slip it into my pocket or purse is one of my favorite things about it. It's cute, practical, and still gives me everything I need in a smartphone. I also love how versatile it is, especially when taking pictures or using the cover screen for quick tasks.
For me, choosing the Z Flip8 wasn't just about getting a new phone. It was about sticking with something I genuinely enjoy using every day. I like having technology that fits my personality and lifestyle, and the Flip does exactly that.
I'm definitely happy with my decision to stay with the Flip family. If you're thinking about trying one, I'd say go for it! This is my second one, and I still get excited about having a phone that flips!
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 16, 2026
Hi Lovemyfl1p, thank you for sharing your experience of your Samsung Galaxy Z Flip8 with us. We couldn't be happier to hear that you are so pleased with the upgrade to your new device, and how much you feel excited to use this device every day. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
**DISAPPOINTMENT**
on October 15, 2026
Posted by: MackN4Life
from Cali
The idea of the device the overall appearance are great. The software and additional functions available are equally impressive. To top it all off, the convenience of the concealability and versatility of the front display are top notch. And if my review was based on those points solely my star rating would have been 5 stars. The one major design flaw, which is meant to be the whole principal of this device , the folding inside display. DID NOT LAST 3 FULL DAYS before developing a creased/cracked screen where it is supposed to be able to fold. EXTREMELY IRRITATING!! For the price, I naively expected to not have to worry about that issue..
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, October 15, 2026
Hello MackN4Life, we appreciate you sharing your experience of your Samsung Galaxy Z Flip8 with us. We understand how frustrating it is when your device is not functioning as intended or expected. We have provided links to the Samsung Support Team and your warranty information to help you work towards a resolution for the experience you mention with your display. We have also provided a link to an article to help you protect this unique design for prolonged usage. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Cutest phone
on October 15, 2026
Posted by: Zflipfan
[This review was collected as part of a promotion.] I've been a big fan of the z flip for a while, which is why I chose to purchase the z flip 8. However, I wish the the camera was better compared to the previous ones.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 15, 2026
Hey Zflipfan, thank you for your feedback on your Samsung Galaxy Z Flip8. We are pleased to hear that you are overall happy with the design and usage of your device. We have provided a link to the Samsung Support Team to assist you if you have questions, or believe your device is not operating as intended. Please, reach out to us again in the future if you have additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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