Customer reviews from Samsung US
Samsung - Galaxy Z Flip8 256GB (Unlocked) - Graphite
Average customer rating
4.9
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
410
4 Stars
38
3 Stars
2
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Samsung - Galaxy Z Flip8 256GB (Unlocked) - Graphite
Customer Rating
5
Continued product excellence
on August 6, 2026
Posted by: kcchalk
[This review was collected as part of a promotion.] I chose the Samsung z flip phone in 2020, very soon after they came out. I have always loved the idea of being able to put the phone in my pocket without it being overwhelming. I use the phone for both work and personal use, and absolutely love it. Most everyone I know, including my family are on iPhones, but I am never switching and will likely never have another phone that doesn't flip like this phone does. Luckily RCS fixed a lot of the issues with sending pictures back and forth.
I have been disappointed with the durability of the screen where it folds. Seems like every really hot summer, it starts to separate just about the time the 1 year warranty expires, so I am hopeful the z flip 8 corrects this. This will never be enough for an issue for me to ever switch.
I'm very happy with it so far, and pleased that Samsung continues to offer nice trade-in deals for well kept older model phones.
Overall would recommend anyone try this phone, you won't be disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my ZFlip8
on August 6, 2026
Posted by: KECC17
[This review was collected as part of a promotion.] I owned the ZFlip7 and I chose to update to the ZFlip8 after seeing the slimmer hardware and updated processing chip. I love the form factor of this phone, it's innovative and interesting and it makes me excited to use it everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on August 6, 2026
Posted by: Lucasfilm1983
[This review was collected as part of a promotion.] I chose Samsung over the other since is the brand for all my appliance and phones so far. Z Flip 8 is pretty similar to Flip 6 so its nice phone
Value
4
Response from Samsung USBy R&R Team, August 6, 2026
Hi there Lucasfilm1983, thank you for your feedback on your Samsung Galaxy Z Flip8. We are happy to hear that you are pleased with your decision for your upgraded device. We have shared links to resources to help you explore all of the enhancements and capabilities of your new device, work to align the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The Phone That Made Me Un-Fold My Expectations
on August 6, 2026
Posted by: Pilotocoreano
[This review was collected as part of a promotion.] As a pilot, I rely on quick access to schedules, weather, and notifications, and the Galaxy Z Flip8's cover screen makes that effortless. I chose the Z Flip for the third time because each generation has become noticeably better. As a Korean living abroad, I'm proud to see Samsung continue to innovate, and this is a phone I would confidently recommend to anyone looking for something truly different and practical.
Value
5
Response from Samsung USBy R&R Team, August 6, 2026
Hi there Pilotocoreano, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip8 with us. We are thrilled to hear that this device works so perfectly for your needs at work every day, and that you are loving all of the enhanced features and capabilities you have discovered thus far. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The compact style of the flip phone is great.
on August 6, 2026
Posted by: Love4Samsung
[This review was collected as part of a promotion.] I chose the flip phone for it's compact design. The technology improvements over my last phone is awesome. Samsung has great products.
Value
5
Response from Samsung USBy R&R Team, August 6, 2026
Hey there Love4Samsung, thank you for your feedback on your Samsung Galaxy Z Flip8. We love hearing that you are so happy with the compact design and features of your new device, and that you are finding it a great upgrade from your previous device. We have shared a link to the Samsung Support Team to assist you any time you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect form factor
on August 6, 2026
Posted by: Bart007
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Flip 8 based on form factor. I hate how big phones are getting and this fits perfectly in your pocket. The cover screen allows me to do so much without having to open the phone, but when I do open the phone, I now have a nice big screen to work on. That makes the Z Flip 8 the perfect device for me.
I love to show off how much fun it is taking group selfies because we can all see ourselves on the cover screen and I also like to use the split screen, especially when watching sports because I can check stats at the same time. This phone is my daily driver and it has plenty of power for me to do what I need for work. I'm not a big gamer so I can't comment on that. Video and productivity apps work fine for me.
I have had other Samsung flips and hope they continue with this lineup.
I love to show off how much fun it is taking group selfies because we can all see ourselves on the cover screen and I also like to use the split screen, especially when watching sports because I can check stats at the same time. This phone is my daily driver and it has plenty of power for me to do what I need for work. I'm not a big gamer so I can't comment on that. Video and productivity apps work fine for me.
I have had other Samsung flips and hope they continue with this lineup.
Value
5
Response from Samsung USBy R&R Team, August 6, 2026
Hey Bart007, thank you for sharing your thoughts about your Samsung Galaxy Z Flip8 with us. We are thrilled to hear how perfect you are finding your new device for your needs and enjoyment. We have shared a link to the complete manual to help you discover and integrate the features of Galaxy AI in to your usage. We have also provided a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This my second Z Flip and I love it
on August 6, 2026
Posted by: Cidalia
[This review was collected as part of a promotion.] I chose the Z Flip8 due to its compact size. Performance is as good as any other Sumsung smartphone. The fact that's it folds helps to protect from scratches and breaks. I was able to keep my old flip for 3 years without any damage. Love the convenience of carrying a photo on my pocket without being visible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose this as my first foldable phone
on August 6, 2026
Posted by: SwanLake22
[This review was collected as part of a promotion.] In my entire Thirteen-fourteen years of using samsung devices, I've used the s3 to the s5 to the note 5 to the note 8 and the ultras up to the S24U, the s3 was the one that had made me fall in love with samsung and the S24u almost made me quit using samsung as a whole, until I saw the 8 line of foldables and flips were coming out, I saw the ZFlip8 and decided to give samsung another chance. I do not regret it. This phone is amazing, the camera quality is beautiful, flipshot and the coverscreen doing everything are such fun little features, is it a learning curve from years of using notes/ultras? Absolutely! But it's a fun learning curve i do regret not joining sooner and plus this phone fits in my pockets and it's lightweight. Highly recommend it.
Value
5
Written by a customer while visiting Samsung US