Customer reviews from Samsung US
Samsung - Galaxy Z Flip8 256GB (Unlocked) - Pink
Average customer rating
4.9 out of 5
4.9
(522 Reviews)
Open Ratings Snapshot
Rating breakdown 522 reviews
5 Stars
474
4 Stars
43
3 Stars
3
2 Stars
0
1 Star
2
100%of customers recommend this product. 
(
6 out of 6
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip8 256GB (Unlocked) - Pink
Customer Rating
3 out of 5
3
I chose the Flip 8
on August 20, 2026
Posted by: RaLive
[This review was collected as part of a promotion.] I chose the flip 8 because my daughter's wanted the flip phone. Time i deci6to upgrade the flip 8 had just came out. So we gotten the newest one at that time. However it does have a lot of Kent's to work out. For example the Google assistant 🙄 only text my youngest daughter. It does not make the calls or read the text. You can not have different ring tones or text notifications for different contacts. The sensitivity touch is barely working properly. Someone with neuropathy needs to be able to properly use this feature to its fullest.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamAugust 20, 2026
Hi there RaLive, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy Z Flip8. We understand how distressing it can be when features of your device are not operating as intended or expected. We have provided a link to an article tohelp you with the display responsiveness. We have also provided a link to the complete manual to help you customize your device to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you with the calls and texts not being performed as intended, or any additional questions you have about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Spot On Upgrade
on August 19, 2026
Posted by: Yazdegerd
[This review was collected as part of a promotion.] I chose to upgrade from my Flip5 to Flip8 and I am quite happy. The upgrades in the latest model results in the perfect flip phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Minimal upgrade feels like a downgrade
on August 19, 2026
Posted by: Chsdawg
Just a normal person reporting. This phone isn't better out of the box, in my case you have to go to the provider website for the esim which disjoints you from the set up. There is no discernable upgrade for this phone that i can tell. In fact, the color feels matte and not shiny. Everything feels like a downgrade aestheticly. I am not techie so saying how it is perceived. It's about the same size and depth. No real changes with waterproofing or dustproofing. Same camera as far as I can tell. Not impressed. If you don't need a new one, don't buy it. If you are like me and need a flip phone, I'm considering Motorola. Which is exactly what I think Samsung wants.
Response from Samsung USBy R&R TeamAugust 20, 2026
Hello Chsdawg, we appreciate you taking time out of your day to share your experience of your new Samsung Galaxy Z Flip8 with us. We understand that it can feel disappointing when you upgrade to a new device that does not feel significantly different from the device you had previously. We have provided links to resources to help you fully explore your new device, customize the settings to your usage preferences, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super cute and chic!
on August 19, 2026
Posted by: Twacie
[This review was collected as part of a promotion.] This phone is so cute, I'm so happy I switched over to samsung. This phone is for people who looooove customizing everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pink Flip, so pretty 😍
on August 19, 2026
Posted by: PinkLover
[This review was collected as part of a promotion.] Love this phone, I upgraded from the Flip 5. The Flip 8 is much sleeker, thinner and eye catching. Love the baby pink color option as well. The Flip is my favorite phone, been rocking with it since Day 1. It's slim enough to fit in your pocket, a small purse or even your workout gear. Love it 💖💖💖
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Convenient, multifunctional, and unique
on August 19, 2026
Posted by: Anielka
[This review was collected as part of a promotion.] I chose to switch to a Flip series phone initially because I needed a device that was compact enough carry with me while working with kids, while still giving me a full size/large screen. With the Flip8 I can do most of my basic tasks from the small back screen, like checking incoming texts, making calls, controlling my bluetooth music, and even sneaking in some youtube.
Honestly, nothing feeds my nostalgia more than being able to snap the folding phone closed after ending a call, or finishing a task. And that hinge also means that I don't need a tripod to take photos or videos, I can just half fold it and set it up. With the back screen on, I can film or take photos while seeing where I am in the frame, while using the rear camera.
I recommend this to anyone who needs a functional, compact phone, but doesn't want to compromise on the screen size, as well as anyone who wants a fun and unique experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Battery
on August 19, 2026
Posted by: Plb52
I upgraded from the Flip 4, so everything is much better. The battery life went from 15 hours to nearly 40+. Light weight, may too light for ne, I have cover to add weight and better feel in my hand,
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Flip 8
on August 19, 2026
Posted by: Loveless
[This review was collected as part of a promotion.] I chose this phone because I wanted to get away from Iphones🤫🤫. This phone is compact and doesn't take up much space when folded which I love. I also love the dual screens as well. I would definitely recommend this phone to others looking to switch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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