Customer reviews from sharkninja.com
Shark - CarpetForce HairPro Upright Carpet Cleaner w/ PowerFins - Copper
Average customer rating
4.9
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
30
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Shark - CarpetForce HairPro Upright Carpet Cleaner w/ PowerFins - Copper
Customer Rating
5
Great carpet cleaner
on July 31, 2026
Posted by: AlyssaW
[This review was collected as part of a promotion.] I loved using the Shark CarpetForce HairPro carpet cleaner! It was so easy to set up and use. We used it on a couch, a rug, and the bedroom carpet and it worked for all different surfaces and made them look, feel, and smell nice and clean.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Powerful cleaning performance with easy maintenance and great results.
on July 28, 2026
Posted by: YokastaR
[This review was collected as part of a promotion.] The Shark CarpetForce HairPro is a powerful and reliable carpet cleaner. It does an excellent job picking up hair, dirt, and debris from carpets while remaining easy to maneuver. The filters are simple to clean, maintenance is straightforward, and it stores easily without taking up much space. It is a bit noisy, but the cleaning performance makes it worth it. Overall, I’m very satisfied with the results and would recommend it to anyone with carpets or pets.
Written by a customer while visiting sharkninja.com
Customer Rating
5
It’s so lightweight and easy to clean!
on July 27, 2026
Posted by: Mom of three fur babies
Gender:Female
We have three dogs a Husky(6) and two Dalmatians that are puppies. I have the spot cleaners (Shark stainforce portable cordless spot and stain) and the (Shark stain striker hair pro pet Carpet cleaner) I also have two vacuums Shark power detect cordless vacuum cleaner and empty system, and My first Shark vacuum the Shark navigator swivel pro that’s 5 years old and still just a good as the day I bought it! I love this rug cleaner it’s light weight and a power house I’ve used it three times it’s so awesome to be able to take everything apart and clean it! I can’t tell you have satisfying that is! I vacuum I swear and it’s still pulling hair that’s embedded in the carpet up! I can’t wait to move more furniture and do a huge deep clean! This rug cleaner makes me want to clean it’s so easy to use! I love i! Thank you Shark for another amazing product I can’t live without!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great carpet cleaner and easy to use.
on July 26, 2026
Posted by: KarlaB
[This review was collected as part of a promotion.] Shark carpetForce carpet cleaner works great. It is able to clean the toughest stains with the special cleaning solution. It’s easy to use and cleans in no time! The gorgeous design is so nice with the copper accents. I have 3 dogs so the way it takes care of everyday dirt and gets all the hair up without clogging. I love the hair pro tech with this machine. The solution smells great. This product is very powerful. I highly recommend this to anyone with pet or small children because it’s able to clean up messes so easily.
Written by a customer while visiting sharkninja.com
Customer Rating
5
A powerhouse carpet cleaner that delivers incredible deep-cleaning results without the hassle.
on July 25, 2026
Posted by: MariaS
[This review was collected as part of a promotion.] I am genuinely impressed with the Shark CarpetForce™ HairPro Upright Carpet Cleaner! Right out of the box, the assembly was quick and straightforward with clear instructions. Despite its heavy-duty cleaning capabilities, the unit manages to maintain a reasonable weight that makes it easy to maneuver across rooms without straining your arms. The motor packs serious power, lifting embedded dirt and stubborn hair effortlessly on the first pass. When it comes to overall performance, it leaves carpets looking deeply refreshed and feeling brand new. Considering the professional-level results it achieves at home, the value you get for the price is unbeatable.
Written by a customer while visiting sharkninja.com
Customer Rating
3
You decide
on July 20, 2026
Posted by: MarciaK
[This review was collected as part of a promotion.] I received this product for my honest opinion #influenster. This cleaner was extremely easy to put together. Very very fast set up. And it is durable. But it does not clean carpet too well at all. There is not enough suction power to this product. It would probably be good for rugs.
Response from sharkninja.comBy SharkNinja, July 23, 2026
Hello Marcia,
Thank you for taking the time to share your honest feedback
We're delighted to hear that you found the assembly process quick and easy, and that the product feels durable and well-built. We're sorry to learn that the suction power did not meet your expectations on carpets. We understand how important effective carpet cleaning is, and we apologize for any disappointment or inconvenience this caused.
We encourage you to contact our team through our support page so a representative can help you directly. Our self‑help guide is also available if you would like additional troubleshooting support. We appreciate the opportunity to improve your experience. All related links can be found below.
Guides and Manuals: https://support.sharkninja.com/article/EX500-Series-Shark-CarpetForce-Upright-Carpet-Cleaner-Troubleshooting-Guide?redirect=false
Contact Page: https://support.sharkninja.com/contact-us
Sincerely,
Shark Home
Thank you for taking the time to share your honest feedback
We're delighted to hear that you found the assembly process quick and easy, and that the product feels durable and well-built. We're sorry to learn that the suction power did not meet your expectations on carpets. We understand how important effective carpet cleaning is, and we apologize for any disappointment or inconvenience this caused.
We encourage you to contact our team through our support page so a representative can help you directly. Our self‑help guide is also available if you would like additional troubleshooting support. We appreciate the opportunity to improve your experience. All related links can be found below.
Guides and Manuals: https://support.sharkninja.com/article/EX500-Series-Shark-CarpetForce-Upright-Carpet-Cleaner-Troubleshooting-Guide?redirect=false
Contact Page: https://support.sharkninja.com/contact-us
Sincerely,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Powerful Cleaning with Amazing Results
on July 19, 2026
Posted by: DailemysP
[This review was collected as part of a promotion.] I’ve been really impressed with this carpet cleaner! It has excellent suction and easily remove dirt, stains and pet hairs from my carpets. The carpets look noticeably cleaner after just one use and dried most faster than I expected. It’s easy to assemble, simple to use and the clean and dirty water tanks are convenient to refill and empty. I also love that it’s compact enough to store without taking up much space. Overall, it’s a great investment for keeping carpets fresh and looking like new. Highly recommended!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great at hair removal and dirt
on July 19, 2026
Posted by: NicoleC
[This review was collected as part of a promotion.] This product is superior to all others! I was reluctant to think it would do such a good job but it proved me wrong. The Shark Carpetforce Hairpro is top notch when it comes to seeing how much hair is actually removed from the carpet that you wouldn’t even know was there! Great for houses with animals or even people who shed hair like myself. The ssembly was easy and only took a few minutes. Make sure to clean it a few times if you’re doing a whole room vs. just a quick stain clean up! Not louder than other similar products and seems to be well made.
Written by a customer while visiting sharkninja.com