Customer reviews from sharkninja.com
Ninja - SLUSHi XL Slushie Machine - Pink Violet
Average customer rating
4.8
(132 Reviews)
Rating breakdown 132 reviews
5 Stars
124
4 Stars
3
3 Stars
0
2 Stars
2
1 Star
3
97%of customers recommend this product.
(
56 out of
58)
Customer Reviews for Ninja - SLUSHi XL Slushie Machine - Pink Violet
Customer Rating
5
Easy and Soooooo Good
on November 10, 2025
Posted by: janeyloukelly
from Doniphan, Missouri 63939
Gender:Female
Bought this because our two young boys love slushi treats from local gas station when they have been really good as a reward but the machine was broken more than not so I did the math and ordered this one and so far just in what we have saved in not going to buy slushi I have half way paid for this one. Really looking forward to trying out adult beverages and other options with this machine as well. I cleans up really quick and easy compared to the reviews on the smaller older models. Absolutely love this machine.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great
on December 2, 2025
Posted by: Ardise
Gender:Male
This is the real deal!!! Perfect size and can take more liquor
Written by a customer while visiting sharkninja.com
Customer Rating
2
Doesn't meet advertised specifications
on February 3, 2026
Posted by: OldRVGuy
Gender:Male
I purchased the Max for the ability to slush higher alcohol drinks. I just tested the ability using a premixed Jose Cuervo Strawberry Margarita mix at 20% alcohol. Using the SlushAssist mode, it never left sensing mode. It continued to ask for water to be added to the mix until, by my calculations, the alcohol content was down to around 14%. That doesn't meet the advertised specifications.
Response from sharkninja.comBy SharkNinja, February 4, 2026
Hello there,
Thank you for taking the time to leave a review on the SLUSHi Max.
We sincerely regret that you we're unable to process your Margarita mix, and we apologize for any inconvenience this may have caused. If your recipe has not reached the desired texture after 60 minutes, turn the temperature dial clockwise once to get to a colder temperature. Wait 10–15 minutes to test the recipe. If the texture still isn’t what you desire, increase temperature by one level again. Repeat until desired texture is achieved. You can also try using the SPIKED MAX mode to help process your mix more effectively. If you're still experiencing any issues, feel free to reach out to our team. We're here to help. All of the applicable links are provided below.
Self-Help Guide: https://sharkninja.my.salesforce.com/sfc/p/#Hs000008nIdi/a/Hs000000K8Ry/ey2GWATM4ox6PaeNA4zWMmXjcQidWTuONb83z.BgdRM
Contact Page: https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review on the SLUSHi Max.
We sincerely regret that you we're unable to process your Margarita mix, and we apologize for any inconvenience this may have caused. If your recipe has not reached the desired texture after 60 minutes, turn the temperature dial clockwise once to get to a colder temperature. Wait 10–15 minutes to test the recipe. If the texture still isn’t what you desire, increase temperature by one level again. Repeat until desired texture is achieved. You can also try using the SPIKED MAX mode to help process your mix more effectively. If you're still experiencing any issues, feel free to reach out to our team. We're here to help. All of the applicable links are provided below.
Self-Help Guide: https://sharkninja.my.salesforce.com/sfc/p/#Hs000008nIdi/a/Hs000000K8Ry/ey2GWATM4ox6PaeNA4zWMmXjcQidWTuONb83z.BgdRM
Contact Page: https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great upgrade
on November 4, 2025
Posted by: Mixa Sista
Gender:Female
The Slushi Max is great! The auto assistant makes alcoholic beverages a breeze. I haven't received an error warning yet. Margaritas and lemon drops have never been frozen better.
Written by a customer while visiting sharkninja.com
Customer Rating
5
on November 23, 2025
Posted by: Tamico62
Gender:Female
I brought my slushy machine to an early family Thanksgiving dinner. It was a big hit! We made cider slushies, it was just the right consistency. I just love it!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Gift Ever
on January 8, 2026
Posted by: Chalcedoney
Gender:Female
I got this as a Christmas gift for my daughter and boy am I glad I did. No more slushie runs necessary as they are all in house. We have used kool aid , juices and sodas and they turn out perfectly. My SIL is the slushie master so he usually makes every night. He hasn’t been feeling well so we have had none for the past 2 nights and we are all going through withdrawal. It’s quite costly but I got it at a fabulous sale price before Black Friday and let me tell you it’s worth every penny and makes more than adequate amounts for a family of six. My daughter says it’s the best gift ever!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
This thing is amazing
on January 18, 2026
Posted by: AshleyD
from Georgia
Gender:Female
Love it knew I was gonna love it but love it way more! It’s amazingly easy to use and set up is simple. It’s an amazing investment my family only wants slushes anymore . And talk about quick and easy clean up that thing does it all super simple fast and easy would recommend to anyone and everyone.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Family loves it
on January 27, 2026
Posted by: Ggkk
from Kansas
Gender:Female
Bought the Slushi Max a few weeks ago and we are loving it so far. It has been cold out so we haven’t used it a lot but we have enjoyed Orange creamsicles and chocolate milkshakes. The recipes come together quickly and the clean up is a breeze. I am sure we will be using it daily in the summer!
Written by a customer while visiting sharkninja.com