Customer reviews from Samsung US
Samsung - Galaxy Book6 Ultra 16" Laptop - Intel Core Ultra X7 358H - Intel Arc B390 Graphics with 32GB Memory - 512GB SSD - Gray
Average customer rating
4.9
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
62
4 Stars
7
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Samsung - Galaxy Book6 Ultra 16" Laptop - Intel Core Ultra X7 358H - Intel Arc B390 Graphics with 32GB Memory - 512GB SSD - Gray
Customer Rating
5
The best in the market
on August 10, 2026
Posted by: Ronnie
[This review was collected as part of a promotion.] I chose this product because I love the samsung interface. This product can do it all. So far, so happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung laptop
on August 10, 2026
Posted by: Redhead
[This review was collected as part of a promotion.] Fast computer, this laptop with I7 is faster than my Dell premium that has the I9. Only complaint is that it does not have face sign in you need to do fingerprint sign in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Device works as advertised
on August 10, 2026
Posted by: Naanad
[This review was collected as part of a promotion.] I'm still apprehensive about the copilot button, specifically, because the fact that it seems to be triggering even when I don't press it. Which albeit it's not actively popping up when I'm doing something important so it hasn't been too much of a frustration point. However, I am really not super interested in copilot. I've tried to use it for work and it just doesn't do what I needed to do so I was hoping that if I just avoided pressing the button, it wouldn't be a problem. So this intermittent random pop-up is kind of annoying.
Removing that from the equation, all in all, it's a solid device. It works smoothly doesn't get super hot. The space is just what I need. It's not too little, not too much. The 16gb of RAMM is fantastic, that is definitely not a pain point. It runs very smooth, very effectually. Any of the questions that I try to pose to it In other AI platforms.
It connects very smoothly to other products via Bluetooth and Wi-Fi. For a laptop of its size , it is exactly what I was hoping for, except for the intermittent issues with copilot.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this galaxy book
on August 8, 2026
Posted by: Dopemope
[This review was collected as part of a promotion.] I love it the firt time i used it and know i am love with it I will keep buying every single one that comes out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extremely satisfied
on August 7, 2026
Posted by: Recalledmk6
[This review was collected as part of a promotion.] This is my first Samsung laptop. I've had other and they have all been disappointments. The galaxy books are incredibly fast and extremely easy to use. Multitasking is as easy as taking a breath. The screen is beyond crystal clear and has zero screen tear when trying to stress it out. I'm beyond happy with this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best laptop I've ever owned
on August 2, 2026
Posted by: Hooooyea3871
[This review was collected as part of a promotion.] I chose the perfect laptop with this Samsung product. Fast reliable and best tech
Value
5
Response from Samsung USBy R&R Team, August 7, 2026
Hello Hooooyea3871,
Thanks for taking the time to share your candor with us regarding your experience using the Samsung Galaxy Book6 Ultra. We're thrilled to hear how much you've been enjoying your new Galaxy Book6 Ultra! Let us know if you have any questions or if we can assist you further by contacting Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thanks for taking the time to share your candor with us regarding your experience using the Samsung Galaxy Book6 Ultra. We're thrilled to hear how much you've been enjoying your new Galaxy Book6 Ultra! Let us know if you have any questions or if we can assist you further by contacting Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Microsoft meets android
on July 28, 2026
Posted by: Bill Peace
yes I finally gratifying but the Galaxy offers some Microsoft products that will help me achieve anything .
Response from Samsung USBy R&R Team, July 29, 2026
Hello there Bill,
Thank you for sharing your thoughts with us regarding your experience using the Samsung Galaxy Book6 Ultra. We're thrilled to hear that you're pleased with your new PC. The Galaxy Book6 Ultra integrates tightly with Microsoft ecosystems by running on Windows 11 as a Copilot+ PC, combining powerful on-device NPUs with deep Microsoft 365, Copilot, and Phone Link integration to bridge Windows functionality with Samsung’s own Galaxy AI suite. If you would like to share any other feedback with us, please let us know by reaching out to Samsung Support. Thank you for being an integral part of the Samsung community. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thank you for sharing your thoughts with us regarding your experience using the Samsung Galaxy Book6 Ultra. We're thrilled to hear that you're pleased with your new PC. The Galaxy Book6 Ultra integrates tightly with Microsoft ecosystems by running on Windows 11 as a Copilot+ PC, combining powerful on-device NPUs with deep Microsoft 365, Copilot, and Phone Link integration to bridge Windows functionality with Samsung’s own Galaxy AI suite. If you would like to share any other feedback with us, please let us know by reaching out to Samsung Support. Thank you for being an integral part of the Samsung community. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Great computer
on July 7, 2026
Posted by: Tenu Baap
This computer is honestly amazing. It is able to run heavy workloads seamlessly, very responsive, and when you use it it just feels so smooth and so right, like it what meant for you.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, July 9, 2026
Aloha Tenu,
Thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Book6 Ultra. We value your candor as we continue to make improvements on our product line to best suit the needs of our customers. It's so awesome to hear how much you've been enjoying the purchase of your Galaxy Book6 Ultra so far! We'd love to hear more of your thoughts, if you would like to share. Please feel free to reach out to Samsung Support if you would like any assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Book6 Ultra. We value your candor as we continue to make improvements on our product line to best suit the needs of our customers. It's so awesome to hear how much you've been enjoying the purchase of your Galaxy Book6 Ultra so far! We'd love to hear more of your thoughts, if you would like to share. Please feel free to reach out to Samsung Support if you would like any assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book6 Ultra
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-ultra/
Written by a customer while visiting Samsung US