So far no issues. It's built like a tank. Hardly any plastic. The build quality reminds me of the old Maytag washer my mother had. That one lasted 26 years!
There is marks scratches in the drum I sent in photos and was told it was not covered by the warranty. They are apparently covered by a clear coat because the surface is smooth. Went to the dealer to discuss my options and they had one on display that looked exactly like mine.How do you think that looks like to a prospective customer? If I would've had the chance to look at one before I purchased I most certainly would not have purchased a Speed Queen it looks rinkydink.Shows a lack of Quality.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, April 6, 2026
Hi, Keggy. We understand the concerns regarding the tub of your new washer, and apologize that the experience hasn't been positive. Hearing this feedback is important so we can fully understand how something like this can impact our customers, and rest assured, this will reach our Quality Team. If there are any questions or concerns we can try to help with further, please let us know at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time).
So fare, about 1 month or so in, I’m very happy with my new Speed Queen. She’s sleek and efficient with an easy to use panel. And I love than I can just put my laundry sheets directly into the tub. She’s does a great job and I love the 5 year parts and labor warranty too!
Durable, well built. Glad it does not have all the WiFi junk. Would prefer a larger capacity. Great to have a 5 year warranty. Maybe offer an extended warranty?