Customer Reviews for Speed Queen - FF7 3.5 cu. ft. Left Hinge - White
Customer Rating
2
Not worth the money.
on August 10, 2026
Posted by: frb67
Washer cost a lot more than other washers we looked at. The washer immediately upon use leaked water on the floor. We had a Speed Queen Warranty Tech visit and he noted that leak came from the soap dispenser. He said Speed Queen had had that problem for years …. Design Flaw. Suggested we not use the soap dispenser but put soap directly in the washer on the clothes. He then left!!! What a joke!
Response from Speed QueenBy Margie, Customer Support, August 27, 2026
Oh no, Frb67. This doesn't sound like what we'd recommend, especially if you've noticed any leaks! You should be able to use every feature or function of the appliance. If water came from the dispenser area during the cycle, it may be related to higher water pressure. Luckily, flow restrictors are available to help with these types of installations. Just reconnect with us when you can so we can help further!
I’m so happy with this purchase! There are so many different settings for laundering different fabrics and the machine stays set to my previous choice, making it easy for the consumer. There are 4 different options for water temperature, spin cycle, and soil level, besides many other options. I highly recommend this brand and model.
I have only had the machine for about one month but the dispenser drawer has leaked soap, suds, and water several times down the front of my washer and onto my floor. I cannot link it to any particular cycle, water temperature or product in the dispenser. If this issue cannot be resolved, I am returning the machine. It is too expensive to tolerate this design flaw.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, July 29, 2026
Oh no! Thank you for letting us know what's been happening, RQSDoc. This certainly isn't the norm, but we're confident there should be a simple solution! When you can, just connect with our Customer Support for further assistance at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time).
Being in the appliance repair business for over 35 years, I knew of the quality and durability prior to purchasing this new set.I recommend nothing but Speed Queen machines to all of my customers. The initial cost can be intimidating, but you will not find a more solid, better built machine out there with any manufacturer. Speed Queen is also confident in their product, that they stand behind it for between 3 & 7 years parts and labor depending on model. My only complaint would be I wish the remind chime were louder and more persistent. This machine runs so quietly, we sometimes forget we had a load of clothes in it.
So far I'm loving my washer! I've tried different wash cycles and they all are great! Hopefully I have the same good luck as I've had the last 24 years with my Maytag Neptune!
As a wildlife rehabilitation center, reliable laundry equipment is not a convenience, it is essential to the care of the hundreds of animals that come through our facility. Every day we wash towels, bedding, blankets, and other materials needed to maintain a clean, sanitary environment for injured and orphaned wildlife. We purchased a Speed Queen commercial washer at the beginning of May specifically because we needed a machine capable of handling larger loads efficiently. Unfortunately, the washer has not met our expectations. The drive belt has come off twice since installation, resulting in unexpected downtime and disrupting our daily operations. After the first issue, we were told we were overloading the washer. However, we were washing fewer than the manufacturer's recommended standard load of 8 to 10 towels. The entire reason we invested in a commercial washer was to avoid having to run multiple small loads throughout the day. It was later discovered that the washer had been delivered and installed without the leveling legs. We are still waiting for the necessary parts to arrive so the washer can be properly installed and evaluated. When a commercial washer is out of service, it has a direct impact on our mission. Laundry quickly accumulates, staff spend valuable time trying to work around the issue, and the care of our wildlife patients becomes more difficult. In a rehabilitation facility where cleanliness is critical to animal health, dependable equipment is not optional. We remain hopeful this issue will be resolved promptly and that the washer will ultimately perform as expected. However, our experience so far has been disappointing, particularly given the investment made in what we believed would be a dependable commercial-grade machine.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, July 15, 2026
Hi, Owls. We know how important laundry equipment is for a facility such as yours, and we’re truly grateful you’ve chosen our brand to help provide this care. It's disappointing to learn you’ve had such an experience, and we apologize for any frustration or strain this has caused. If the concerns with your washing machine haven't been resolved, please let our team know as soon as you can. We’re here and available to help at 800-552-5475, M-F, 8:30 am – 4:00 pm CST.
I purchased this washing machine because my 2-year-old GE front loader died on me. I was tired of appliances with programmed failure built into them, like the GE front loader. Every part of the Speed Queen front loader is designed for durability. It was not inexpensive, but I see this purchase as an investment.