Customer Reviews for Speed Queen - SF7-Stacked Washer with Electric Dryer - Matte Black
Customer Rating
1
Worst product in my house
on September 7, 2026
Posted by: Pump1969
from P O Box 113
My machines has not worked since we moved into the house. This has been a horrible experience.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, September 15, 2026
Wow, this is so disheartening, and the last experience we'd want you to have with our appliance. So that we may have a better understanding of what's been going on and what's not working the way it should, please contact us at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time). We look forward to seeing how we can help!
Needs new parts after 2 uses. Was contacted via social media via Speed Queen then completely stopped conversations. I contacted them via phone and was told to contact seller. So I called Warners Stellian.
Response from Speed QueenBy Margie, Customer Support, July 2, 2026
This is shocking to hear, and we are so sorry the support provided has not been positive. We understand you've reached out to your retailer to verify installation, and we're glad to know they were able to jump in quickly to get the machine back in order if they found something amiss. Should there be any help we can give with this service, we would love the chance to provide you with the support we're known for. Our team is available at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time).
We are very impressed with our Speed Queen washer and dryer. It is much more quicker and than our other pervious top load washer and front load dryer Maytag set. The washing capacity may be smaller than the Maytag washer we had but the Speed Queen Washer is able to actually wash it's advertised capacity. That's something we could never say about the Maytag set we had. Also too and most importantly, our clothes come out clean the first time. Very impressed so far.
Have had this SpeedQueen Black Stacked Washer and Dryer for one month. Love everything about it. The washer and dryer cycles are much faster than my top loading HE cycles. We had to level the unit after installed by delivery company but very happy with investment.