Customer reviews from Speed Queen
Speed Queen - FF7 3.5 cu. ft. Left Hinge - Black
Average customer rating
3.7
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
4
4 Stars
3
3 Stars
3
2 Stars
1
1 Star
1
75%of customers recommend this product.
(
6 out of
8)
Customer Reviews for Speed Queen - FF7 3.5 cu. ft. Left Hinge - Black
Customer Rating
5
Great washer
on October 2, 2026
Posted by: Johnny B
Great washer! I only wish they made a pedestal with a drawer.
Written by a customer while visiting Speed Queen
Customer Rating
3
on October 1, 2026
Posted by: ayala
from Houstonj
I only have 4 months with this model. I have some lights blinking when it’s off, do I need to call a tech to check it out?
Response from Speed QueenBy Margie, Customer Support, October 7, 2026
Hello, Ayala. While we're unsure which LEDs may be blinking to know whether service is needed, we'd love to learn more and help with any questions about your new washing machine. If service is needed, we'll take care of that too! Our team is here to help with whatever you need at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
5
SPEED QUEEN for the win!
on September 29, 2026
Posted by: Blissa
from Texas
Purchased the black set with risers. Was unaware the pedestals were actually risers (no drawer), making them a costly option to hold my machine. But...most importantly, the washer and dryer are fantastic! Love the performance. There is a slight whine that sounds like a siren at one point during the normal wash cycle -- kind of strange. Also wish that the keypad was backlit, so I don't have to turn on a light in order to set up a load. Other than that, we are thrilled and have no regrets with this purchase. Don't hesitate!!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
3
Eh
on September 23, 2026
Posted by: Bethumms
The soap drawer leaks down the front and doesn’t click in place but just kinda sits in there. I’ve tried less soap and that’s not the issue. For the amount of money and hype for this brand I am not impressed. Still waiting for a call back weeks later abt getting a Speedqueen tech to come out to take a look.
Response from Speed QueenBy Margie, Customer Support, September 23, 2026
Hi, Bethumms. The last thing we want is for you to experience any kind of leak from the washing machine. If service has not been scheduled yet to help with this, please let us know at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time). Any callback request received should be completed by the end of the day!
Written by a customer while visiting Speed Queen
Customer Rating
3
Good but not as great as hoped
on September 2, 2026
Posted by: BB7702
from Bend, OR
Does a good job but sure is noisy when it starts to spin and is off balance. Seems to happen more than I would have expected. Do appreciate that the wash cycles are pretty quick.
I would recommend this to a friend!
Response from Speed QueenBy Margie, Customer Support, September 14, 2026
Hi, BB7702. It's always great to know you're enjoying the many features and options this washer offers, but we also appreciate your feedback regarding the sounds of operation. You may hear more sounds during initial start up or when the machine is ramping up for it's high speed spin, and this would be a normal part of operation. Should you have any questions about the sounds you're hearing, or if you notice any change, just let us know! We'll be here to help at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
2
Expected better after recommendations other owners
on July 27, 2026
Posted by: D Lee
from Houston, Texas
Let's see how to begin. First off I started with a top Load that had a defect from the factory that still got packaged to be delivered to customers, unfortunately I was the one that got it. The top rim of the drum had been damaged during assembly/factory build and was still used with silicone slapped on top and then the plastic trim installed over it. Needless to say when the drum was agitating and spinning the water leaked out. This was a brand new delivered unit. I was able to get my dealer to take back the machine so I decided to pay the difference and go with the front loader. Now I have an issue with a whistling/siren type noise during the spin/wash sycle that happens when the drum is changing speeds spinning. Sounds like someone whistling randomly. I expected much more from Speed Queen for it's QC and build quality. The overall build is great but the QC seems to be lacking.
Regarding the front loader seal/gasket and better material should be used and not such a rubbery type to wear the color rubs off as well as a lint/hair magnet that will not just rub off. It requires almost a lint brush to get off. It also has a terrible odor to the seal which i never had with my old Electrolux. Cleaning and drying the seal after each wash with a microfiber towel creates streaks on the towel from the rubber.
Disappointed to say the least and if and when I do need to replace, SQ will not be my first option to buy or recommend.
Response from Speed QueenBy Margie, Customer Support, August 5, 2026
Hi, D Lee. We're truly sorry you've had such an unusual and troubling experience so far. It's understandable to have concerns based on what you've mentioned, and we'd love to look into this further to see how we can assist with the gasket transferring as well as the whistling sound you mentioned. When you can, just connect with us at 800-552-5475 (Monday – Friday; 8:30 am – 4:00 pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
4
Well built. Both drums are metal
on July 20, 2026
Posted by: Clyde 10
from Long Island NY
Speed Queen needs to expand capacity size to keep up with other manufactures and models. Otherwise so far I/m quit pleased with this washer.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1
Terrible Washer
on July 7, 2026
Posted by: Laundress71
from TN
I was excited when I read the reviews on the front load speed queen. After using speed queen at the local laundry mat, we decided to buy the washer and dryer. Not cheap by any means, and now I regret buying them. The washer barely gets the clothes wet. We've tried different settings with tiny loads and the clothes barely get washed. There is definitely something wrong with this machine. Should have bought another Maytag.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, July 15, 2026
Oh no! While front-load washers will use less water on average, there should be enough water to fully wash and rinse your laundry. If your washing machine isn't performing as it should, let our Customer Support team know at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time).
Written by a customer while visiting Speed Queen