Customer reviews from Speed Queen
Speed Queen - FF7 3.5 cu. ft. Left hinge Matte - Black
Average customer rating
3.6
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
2
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
1
67%of customers recommend this product.
(
4 out of
6)
Customer Reviews for Speed Queen - FF7 3.5 cu. ft. Left hinge Matte - Black
Customer Rating
2
Expected better after recommendations other owners
on July 27, 2026
Posted by: D Lee
from Houston, Texas
Let's see how to begin. First off I started with a top Load that had a defect from the factory that still got packaged to be delivered to customers, unfortunately I was the one that got it. The top rim of the drum had been damaged during assembly/factory build and was still used with silicone slapped on top and then the plastic trim installed over it. Needless to say when the drum was agitating and spinning the water leaked out. This was a brand new delivered unit. I was able to get my dealer to take back the machine so I decided to pay the difference and go with the front loader. Now I have an issue with a whistling/siren type noise during the spin/wash sycle that happens when the drum is changing speeds spinning. Sounds like someone whistling randomly. I expected much more from Speed Queen for it's QC and build quality. The overall build is great but the QC seems to be lacking.
Regarding the front loader seal/gasket and better material should be used and not such a rubbery type to wear the color rubs off as well as a lint/hair magnet that will not just rub off. It requires almost a lint brush to get off. It also has a terrible odor to the seal which i never had with my old Electrolux. Cleaning and drying the seal after each wash with a microfiber towel creates streaks on the towel from the rubber.
Disappointed to say the least and if and when I do need to replace, SQ will not be my first option to buy or recommend.
Response from Speed QueenBy Margie, Customer Support, August 5, 2026
Hi, D Lee. We're truly sorry you've had such an unusual and troubling experience so far. It's understandable to have concerns based on what you've mentioned, and we'd love to look into this further to see how we can assist with the gasket transferring as well as the whistling sound you mentioned. When you can, just connect with us at 800-552-5475 (Monday – Friday; 8:30 am – 4:00 pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
4
Well built. Both drums are metal
on July 20, 2026
Posted by: Clyde 10
from Long Island NY
Speed Queen needs to expand capacity size to keep up with other manufactures and models. Otherwise so far I/m quit pleased with this washer.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1
Terrible Washer
on July 7, 2026
Posted by: Laundress71
from TN
I was excited when I read the reviews on the front load speed queen. After using speed queen at the local laundry mat, we decided to buy the washer and dryer. Not cheap by any means, and now I regret buying them. The washer barely gets the clothes wet. We've tried different settings with tiny loads and the clothes barely get washed. There is definitely something wrong with this machine. Should have bought another Maytag.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, July 15, 2026
Oh no! While front-load washers will use less water on average, there should be enough water to fully wash and rinse your laundry. If your washing machine isn't performing as it should, let our Customer Support team know at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
4
Great washer!
on May 27, 2026
Posted by: LabbyMom
from SF Bay Area
This is a very heavy washing machine, and it looks great! It's easy to clean the washer door and inside the machine as well. It's fairly quick to wash clothes as well.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
A cut above the rest!
on April 23, 2026
Posted by: Gerald75
I love my Speed Queen washer. It doesn't have all the bells and whistles, but it gets to work as soon as you press start. It's built tough, and the quality and reliability are unmatched. I'm very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Best machine on the market
on January 10, 2026
Posted by: Dee21
from Rocky Mount VA
The only problem I’ve had was the fill hose inside the machine had the clamp come loose and flooded my floors after just three weeks. The issue was corrected with a service call and have had no other problems. Love this machine!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
4
Initial Washer Review
on December 31, 2025
Posted by: PWR00
from Commerce Township, MI
This is our second front load machine after 22 years with our previous Whirlpool front load machine. The Speed Queen seems to mostly do what it should, but I am disappointed after spending 2.5 times the cost of a normal machine to still have the same noise and vibration issues while attempting to balance loads that we experienced with our old Whirlpool machine. I had hoped that this front load issue would have been improved by now.
No, I would not recommend this to a friend.
Written by a customer while visiting Speed Queen