Customer reviews from frigidaire.ca
Frigidaire - 35 Pint 6.8 Quart Bucket Capacity Smart Dehumidifier - White
Average customer rating
4
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
2
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 35 Pint 6.8 Quart Bucket Capacity Smart Dehumidifier - White
Customer Rating
2
Disappointed
on July 12, 2026
Posted by: Lady D for Disappointed
I bought this dehumidifier in November, started using it in December. It’s now showing an E1 code and won’t work! I searched the manual and looked for any information online on how to fix it, found nothing. I bought a Frigidaire because it’s supposed to be a solid company. It did work great until it didn’t.
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 14, 2026
Hi there, we're sorry to hear your dehumidifier is displaying an E1 error code and is no longer operating. We understand how disappointing this must be, especially after only a short period of use. We recommend turning the unit off, unplugging it for a few minutes, and then plugging it back in to reset it. Also, ensure the air filter is clean and the bucket is properly installed. If the E1 code continues to appear, please connect with us through the live chat at Frigidaire.ca or call us at 1-800-265-8352. We'd be happy to assist you further. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great features
on July 6, 2026
Posted by: Nbeaulne
I’ve been very impressed with my Frigidaire dehumidifier. It does an excellent job of pulling moisture out of the air, and I noticed a difference in the humidity level within just a few hours of using it. My basement feels drier, smells fresher, and the air is much more comfortable.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, July 7, 2026
Thank you for taking the time to share your wonderful feedback! We are delighted to hear that your Frigidaire dehumidifier has been making such a positive difference in your home. It's great to know that it is effectively removing moisture from the air and that you noticed an improvement in the humidity level within just a few hours of operation.
We're especially pleased to hear that your basement now feels drier, smells fresher, and provides a more comfortable environment. At Frigidaire, we strive to design appliances that deliver reliable performance and help create healthier, more comfortable living spaces, and it's rewarding to know your dehumidifier is doing just that.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance with your dehumidifier, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We're especially pleased to hear that your basement now feels drier, smells fresher, and provides a more comfortable environment. At Frigidaire, we strive to design appliances that deliver reliable performance and help create healthier, more comfortable living spaces, and it's rewarding to know your dehumidifier is doing just that.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance with your dehumidifier, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great buy
on June 25, 2026
Posted by: Foreverlearner
So far so good. I like that you can control it from your phone.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, June 25, 2026
Dear Valued Customer,
Thank you for your feedback! We're glad to hear things are going well so far and that you're enjoying the convenience of being able to control it from your phone. We truly appreciate your support and thank you for choosing our product! If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Thank you for your feedback! We're glad to hear things are going well so far and that you're enjoying the convenience of being able to control it from your phone. We truly appreciate your support and thank you for choosing our product! If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
working fine
on June 16, 2026
Posted by: Gardener
Not loud as it starts and stop through its cycles.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, June 17, 2026
Hi there, valued customer,
Thank you for your feedback. We’re glad to hear that you’re pleased with the quiet operation of the unit throughout its cycles. We appreciate you choosing our product and taking the time to share your experience. If you have any questions or need further assistance, please feel free to reach out to us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Christian
Thank you for your feedback. We’re glad to hear that you’re pleased with the quiet operation of the unit throughout its cycles. We appreciate you choosing our product and taking the time to share your experience. If you have any questions or need further assistance, please feel free to reach out to us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Does the job
on May 29, 2026
Posted by: Goldfinch
Less than a month old.
If you’re looking for a quiet dehumidifier this is not for you.
Noise not a problem being located in my unfinished basement.
If you’re looking for a quiet dehumidifier this is not for you.
Noise not a problem being located in my unfinished basement.
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, June 1, 2026
Hi, Goldfinch! Thank you for sharing your feedback—we’re glad to hear your dehumidifier is doing the job for you so far. It’s also helpful to know it’s a good fit for your basement setup.
We appreciate your honest note about the operating noise level as well, as this kind of feedback helps other customers set the right expectations.
If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.ca, or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
We appreciate your honest note about the operating noise level as well, as this kind of feedback helps other customers set the right expectations.
If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.ca, or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.ca