Customer reviews from geappliances.com
GE - 36 in. Wide 27.9 Cu. Ft. Side-By-Side Refrigerator with Extra Tall Dispenser and In-Door Icemaker - Black
Average customer rating
4
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
31
4 Stars
11
3 Stars
5
2 Stars
4
1 Star
6
64%of customers recommend this product.
(
18 out of
28)
Customer Reviews for GE - 36 in. Wide 27.9 Cu. Ft. Side-By-Side Refrigerator with Extra Tall Dispenser and In-Door Icemaker - Black
Customer Rating
2
Ice and shelf
on July 1, 2026
Posted by: None1122
Ice is crushed even on cubed setting. One shelf is too short by 5 inches.
Response from geappliances.comBy Magela, GE_Appliances, July 7, 2026
We want to assist with your ice dispenser and refrigerator shelf. We recommend confirming that the dispenser is set to Cube and dispensing ice for several seconds, as a small amount of crushed ice can remain in the dispenser from the previous setting. If the issue continues, we recommend having the unit inspected by one of our Bodewell service technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service. We want to look into the refrigerator shelf further. An agent will be reaching out to you to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on June 29, 2026
Posted by: Katell
from Woodridge il
No issues so far. Love the features.........
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I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Poorly design ice maker
on June 29, 2026
Posted by: Unklemilt
1.It's been 48 hours and the ice maker only has 12 cubes in the basket - UNACCEPTABLE.
2.The ice/water dispenser sprays out past the glass causing water on the floor around you thus
creating a safety concern .
3.The water dispenser drips after you put water in a glass. There is no catch for this drippage thus creating a safety concern of water on the floor.
4.All temp controls are automated, you cannot change temperature.
2.The ice/water dispenser sprays out past the glass causing water on the floor around you thus
creating a safety concern .
3.The water dispenser drips after you put water in a glass. There is no catch for this drippage thus creating a safety concern of water on the floor.
4.All temp controls are automated, you cannot change temperature.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
2
Response from geappliances.comBy GE Appliances, June 30, 2026
We are glad to assist with the operation of your refrigerator. For proper ice production, the icemaker needs to be at 15°F or colder, and the freezer is best kept at around 0°F. Also, if there is very little or no food in the fresh food or freezer compartments, ice production may slow down because there isn’t enough stored food to help keep temperatures steady. A fuller refrigerator helps maintain more stable temperatures.
A restriction in the water supply line can reduce water flow to the icemaker. This is usually a plumbing issue, not a problem with the icemaker or refrigerator itself.
When the freezer temperature is too cold, the ice can become more brittle and may spray more when it’s crushed. To correct this, turn the thermostat control to a slightly warmer setting. Ice may also spray over the side of the glass if the glass is held too far from the dispenser chute. Holding the glass about one inch from the chute will help. Ice can also spill if the mouth of the glass is too small; if possible, use a wider-mouthed glass with a 3" to 4" opening.
It is not unusual to see a few drops of water dripping from the dispenser after having dispensed water. This is caused by pressure on the water line and changes in temperature, causing some condensation to form and drip. However, if water continues to drip long after the glass has been removed, service may be necessary.
The temperature can be adjusted on this model. Please refer to page 10 of the Owner's Manual for guidance here: https://images.salsify.com/image/upload/s--GMok2xdS--/ee1577528d7c3e713e35c578638438ecc9b03598.pdf
If service is needed, please call 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service.
A restriction in the water supply line can reduce water flow to the icemaker. This is usually a plumbing issue, not a problem with the icemaker or refrigerator itself.
When the freezer temperature is too cold, the ice can become more brittle and may spray more when it’s crushed. To correct this, turn the thermostat control to a slightly warmer setting. Ice may also spray over the side of the glass if the glass is held too far from the dispenser chute. Holding the glass about one inch from the chute will help. Ice can also spill if the mouth of the glass is too small; if possible, use a wider-mouthed glass with a 3" to 4" opening.
It is not unusual to see a few drops of water dripping from the dispenser after having dispensed water. This is caused by pressure on the water line and changes in temperature, causing some condensation to form and drip. However, if water continues to drip long after the glass has been removed, service may be necessary.
The temperature can be adjusted on this model. Please refer to page 10 of the Owner's Manual for guidance here: https://images.salsify.com/image/upload/s--GMok2xdS--/ee1577528d7c3e713e35c578638438ecc9b03598.pdf
If service is needed, please call 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
5
Lots of space and love the large cup ice maker design
on June 26, 2026
Posted by: KelsayE
[This review was collected as part of a promotion.] This fridge is really good. I love all the shelves. They are adjustable and I can fit a lot of things on them. They came with a lot of bins for the door of the fridge. It doesn’t have like a deli tray, but it does still have two drawers at the bottom that you can use for your fruits and veggies, but it is different to not have a dedicated space for my meat and cheese as well as there’s no spot for eggs in the door. The icemaker is a little on the small side in the freezer. The freezer does have a lot of space though for holding your all of your frozen items. The icemaker being on the door means you have more space in the freezer for the shelves and there is one bottom drawer, although you do have less bins on the door this way, it only comes with two but I do not find I need any more than that. I have not found a cup that will not fit under the ice maker, which is really nice because with my old fridge I would have to tilt my cup and try and make it fit under there to get ice. Now I can just set any cup under with this one and fill it with ice. Also does not show every fingerprint which is a major plus. Thing is huge and holds temp well. Door alarm button is inside the fridge which is a cool feature and I like the turbo cool and freeze option, not that I think I will need them often. Now the negative part of my review, which has nothing to do with the GE fridge and everything to do with the company that delivered it. They refused to install it in my house. They left it in the middle of my garage. I was wanting to put the old fridge out in the garage anyway so I would have a second fridge for all of our beverages so it’s not the end of the world, but I would’ve at least expected them to assemble the fridge and do something for me, not drop it literally in the middle of my garage. So I had to install it in our garage as I could not get it into the house myself. Our garage is right off our kitchen though so it really still works for me. They refused due to my house being an old house with narrow halls and copper piping. They were angry they would have to disassemble the doors to get it into the fridge alcove and then used the copper pipes as their reason they could not install it. I was away on a work trip when they delivered (got 24 hr notice) so I had my mom there for the install which I think they took advantage of.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great side by side fridge with deep water dispenser!
on June 18, 2026
Posted by: DesireeS
[This review was collected as part of a promotion.] What a great fridge! We have this fridge in our walkout basement kitchen it and it is perfect! I really enjoy that. The water dispenser has a good depth so you can fit a picture there.
Written by a customer while visiting geappliances.com
Customer Rating
3
Not as good as their old reputation.
on June 18, 2026
Posted by: Vyrsj49
from Canton, GA.
Cooling issues of not maintaining temperature. Door Seals were incorrectly placed. Ice maker issues only make 30 cubes a day. (Advertised as to 120 cubes a day. Air Tower Damper had to be replaced. Service time wait of over 1 month.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, June 22, 2026
We are here to assist with your refrigerator. We see that a service appt was scheduled and we're confident the issue will be resolved by a Bodewell technician.
Written by a customer while visiting geappliances.com
Customer Rating
5
Well made!!
on June 11, 2026
Posted by: dave3350
This is my second GE refrigerator and I would never buy another brand. My first one lasted 20 years with only the defrost heater going out after 17 years. Awesome refrigerator!!!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
More than happy with my new GE refrigerator
on May 28, 2026
Posted by: SandraS
[This review was collected as part of a promotion.] I have been using this refrigerator for about a month now, and so far it's been amazing! Even before this fridge, I appreciate FE brand as synonymous for quality and durability, and this model just confirmed that feeling. What I love most,other than the looks, is how spacious it is inside; every bit of space is designed to be used to its full potential. The freezer is super convenient, which makes organizing so easy and allows me to see exactly what I have on hand. In fact, my husband is thrilled because he says it can fit up to five turkeys for Thanksgiving and Christmas dinners. The design of the ice and water dispenser is both beautiful and practical. Also, you can tell the materials are high quality; in general it feels very sturdy and pleasant to the touch. Its very quiet. Finally, I want to highlight that the moving or assembly was very simple, a s well as the instructions for setting up the parts were very clear. Good Job GE.
Written by a customer while visiting geappliances.com